Bagnall Saab, Birmingham

Ranked #4 of 162 in West Midlands

Services: Servicing

41 Woodfield Road

Highgate

Birmingham

B12 8TD

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MOT

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Repairs

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Recommended

"Experts who take pride in their work"

By Peter Moir, 12 April 2019

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I visited this garage last month as I was looking for somewhere new to look after my Saab as I wasn’t happy with the service I was receiving from the old dealer. Fraser looked over the car for me and diagnosed a few faults very quickly. I booked it in this week and have just collected my car today and everything I wanted to be done is fixed - both Ray and Fraser worked late to complete everything and also washed it for me. Very impressed and I will definitely use Bagnall for everything from now onwards.

Visited With

My vehicle

Visited In

Apr 2019

Cost

£100-£500

Duration

1-3 days

Visited For

Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

They fixed all the faults on my Saab (the previous ex-dealer I used to use had been unable to fix) and were very honest and reasonable.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Absolutely Incredible!"

By Anonymous, 20 March 2019

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I took my 06 saab that I had bought recently. It needed an aux cable fitting. When they got it on the ramp found a spring had snapped. They explained the situation. I immediately agreed that the work be carried out. Fraser and Ray did not have 1 minute break all day, they were dealing with drop in customers as well as working on at least 3 cars including mine. I am returning next week even though I live an hour away as they are brilliant at what they do giving lots of extra advice and explaining everything as they went along. I am very very impressed by them and would send everyone I know with a saab to them.

Visited With

My vehicle

Visited In

Mar 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

Stereo fault and Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Professional and clear advice, advised on any work before starting it

Bad Points

There is nothing to not like!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Ray, Fraser and the team are Bagnall SaaB are professional, honest and really good at what they do."

By Bonnie Martlew, 28 August 2018

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I have been going to Ray and Fraser at Bagnall SaaB for the last 10 years. When I moved to Southampton 5 years ago I couldn't find a garage that could look after my car as well as they did. Because Bagnall SaaB are so good I now travel from Southampton to Birmingham to get my cars services, MOT'd and repaired. I wouldn't be travelling over 150 miles each way if I didn't believe they were honest or if they didn't look after me and my cars the way they do!!

Visited With

My vehicle

Visited In

Aug 2018

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

They are professional, are happy to explain things in a language I can understand, completely honest and do an excellent job.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Simply brilliant, honest and pure joy"

By Anonymous, 20 November 2015

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Just don't even think of going anyhere else. I had not even bought a SAAB and called to enquire if they could give me some advice and was given a generous and thorough advice filled lesson on what I should look for. Just ask for Fraser, a tp guy. Even said that they don't want people to not enjoy SAAB' afer they buy them so happy to give any and all advice to get the purchase right. Honestly, these people are simply superb.

Visited In

Nov 2015

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Helpful, knowledgeable, generous"

By Cyd, 20 August 2014

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Having recently replaced the rotary coupler (aka clockspring) behind the steering wheel of my Saab 9-3 (see my review of Brooke Saab), I now needed to get my steering angle sensors reset. I tried a Saab specialist in Rugby (not far from home) but not for the first time found him unhelpful and abrupt. So after some Googling I found Bagnall Saab in Birmingham, not too far out of my way. I rang and explained my situation. They understood and were happy for me to call by at about 6pm a few days later. When I got there I had a good chin wag with Ray (owner) and his son Fraser. It was clear they were friendly and knowledgeable. Thay certainly seemed to know their way around Saabs. Fraser and I went out to my car with the Tech 2 gear and he had my ABS fault codes cleared and steering angle sensors reset in under a minute. Back inside Ray and Fraser refused all offers of payment. Instead they would prefer I come back when I need something more substantial. I shall soon be wanting a new downpipe with 100 cell cat and matching stainless exhaust. I shall be having the work done at Bagnall (fraser says he can do it without removing the subframe!!). BTW: if you have the same problem as me you can have steering angle sensors reset using Bosch diagnostic gear at any local garage, but Snap On diagnostics cannot do it. Find them at bagnallsaab.com They are moving to larger premises and will be recognised as an approved Saab independant soon. Well deserved IMO.

Visited In

Aug 2014

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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