PMW Ltd

Ranked #1 of 170 in Essex

Services: MOT, Servicing, Tyres

About us

PMW Ltd are based in Chelmsford, Essex and are a leading independent specialist for all BMW, BMW Mini, Mercedes-Benz, Volkswagen, Porsche and Audi Group (VAG) vehicle’s. Their in house technicians are factory-trained with over 60 years combined experience. They offer servicing, repair, diagnostics, 4-wheel computerised alignment, tyre supply & fitting, air conditioning and MOT testing. PMW Ltd offer a quality service at a fraction of the price, using only manufacturer- recommended parts and lubricants.

 

7 Atholl Road Dukes Park Industrial Estate

CHELMSFORD

Essex

CM2 6TB

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MOT

Service

Repairs

Reviews

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Recommended

"So professional, clean and easy to talk with. "

By Anonymous, 10 December 2018

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Guys at PMW looked after my BMW M3, carrying out a vehicle health check after I bought second hand. They was able to provide me with help and provide advice with what to look for and how to maintain. Was so pleased with the quality of their service and their approach to customer service is incredible. Highly recommend.

Visited With

My vehicle

Visited In

Aug 2018

Visited For

Pre-Buying check and Repairs

Good Points

Quality of work

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Meticulous "

By Anonymous, 27 October 2018

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Thank you Chris and Daniel and the Mechanic who found the fault on my car. Excellent service and people who take pride in the work unlike the BMW main Stealers. Top Guys thanks!

Visited With

My vehicle

Visited In

Oct 2018

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Professionalism and honesty

Bad Points

??

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Extremely professional & knowledgeable staff"

By Anonymous, 30 May 2018

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Having used PMW a number of times in the past when we had previous BMWs, knew they were the best local specialists. My AUX feed seemed to have disappeared and needed investigation and potential recoding. They could have charged me an hours labour and told me they had resolved, but honest enough to tell me was actually now working of its own accord and no charge.

Visited With

My vehicle

Visited In

May 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

Investigate issue with AUX cable

Additional Services

Great customer service

Good Points

Staff were helpful and informative

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"They were efficient , helpful, and labour charges were competitive"

By Mr D Barker, 24 April 2018

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I cannot recommend this garage, highly enough.

Visited With

My vehicle

Visited In

Apr 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

All of the above ,plus they picked up my car and broughtg it back.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Superb fault analysis, courteous and reliable"

By Anonymous, 26 March 2018

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I first became aware of this garage when I had a problem with my Mercedes 300CE (20 years old) and I was treated with courtesy and determination to get to the bottom of the problem - when other garages were either not interested or unable to work the problem out. It took a while, but PMW never gave up and the problem was resolved. I have switched both of our cars to PMW and have never had a moment of regret.

Visited With

My vehicle

Visited In

Feb 2018

Cost

£500-£1000

Duration

1-3 days

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

The mechanics are able to work out the cause of problems without needing to use a machine.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service from all members of staff."

By Anonymous, 23 March 2018

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I have used this garage for many years now with both BMW and Mercedes vehicles. At all times the staff have been helpful and totally honest about any issues with the vehicle(s). At no stage have I been "pressurised" into having something done. All work has been explained as to what and why it is required, and has been completed on time, every time. I would not consider going to another garage.

Visited With

Partner's vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

5-9 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Efficient, honest, capable and value for money.

Bad Points

Nothing.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Highly recommend and travel 3 hours out of my way to go here every year"

By Nicksaw, 3 November 2017

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I have a BMW E60 530D with 150k miles on the clock and they've looked after my car for the past 4 years and wouldn't trust anyone else. Owning a second hand high mileage BMW I understand several things will need replacing / maintaining, so over the years I've had a new clutch, alternator, injectors and other bits n bobs that have all been very reasonably priced and skillfully diagnosed / installed. They have recently moved to bigger premises (showing how good they are) and all of their technicians are expertly trained with great knowledge of all things BMW. I regularly deal with Daniel who knows my car very well and I trust all his recommendations / does a fantastic job. Overall I commute from Surrey to Essex, colleagues think I'm somewhat daft, but despite the inconvenience for me the expertise + value for money pays for itself several times over.

Visited In

Nov 2017

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Completely Trustworthy"

By Anonymous, 4 October 2017

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I have used PMW for the past 7 years or so having been let down by a different garage who charged for an item that they never fitted. Early on in the relationship with PMW, there was an issue with software updates to my vehicle which meant the engine management unit needed to be replaced. The guys had not warned me of this possibility and recognised that they should have done, so they paid for the new unit themselves and also covered the labour. The total cost would have been approaching £1,000. This demonstrates integrity to me and I have been a regular and happy customer ever since. They are super efficient, genuinely nice guys and always happy to provide advice and make recommendations of third parties where appropriate. A breath of fresh air after having been ripped off by previous garage!

Visited In

Oct 2017

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional, friendly and well priced"

By Anonymous, 19 March 2017

Read More

Had new discs and pads allround for £450. Alot cheaper than main dealers £700 and slightly cheaper than a smaller one man band at £500. Will be using again

Visited In

Mar 2017

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"First class as always"

By Andy Sleet, 6 March 2017

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Book in painless, car picked up from my place of work, service done and informed of progress along the way, car delivered back. Brilliant as always.

Visited In

Mar 2017

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"First class service and customer care"

By Peter Rose, 28 February 2017

Read More

I have been using this garage for the last 6 years. The service is fantastic and attention to customer care is also first class. My vehicle has just had its MOT and was serviced at the same time. Dropped off on my way to work and ready for collection at 11.15am. I cannot fault this garage and would highly recommend it.

Visited In

Feb 2017

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"An excellent honest and reliable BMW specialist - highly recommended"

By nathansdad, 17 March 2015

Read More

I've taken two of my cars in here - Daniel is a great help - very knowledgable on BMWs - they do what they say and don't carry out any unnecessary work - I've been really pleased with their work - they use BMW parts and the proper recommended Castrol Edge oil. Miles better than writing a blank cheque at BMW main dealers!

Visited In

Mar 2015

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A main dealer experience at a fraction of the price. Well done PMW"

By Wagon Wheels, 2 March 2015

Read More

I have been fortunate enough to own many BMW's since 1992 and during that time I have visited many BMW main dealers and specialists. My best experience of main dealers was Chandlers in Hailsham and the best specialist by far is PMW. I had some initial questions concerning swirl flap removal and Daniel was more than happy to explain the process on the phone and via email. I decided to go ahead with the work and have my air conditioning serviced at the same time. Daniel was aware of a tight deadline on Saturday morning and he was more than willing to accommodate. I arrived at 8.30am and was warmly greeted by Stuart. He knew who I was and what work was being done. This was despite the garage being full of other cars. A nice touch and this level of service is rare. I had travelled from Brixton to Essex and Stuart was happy for me to wait whilst the work was carried out. He has a wealth of experience in the car trade and like Daniel he was more than happy to make time to answer any questions. He also explained the re-mapping process in great detail and this is something that I'm now considering. Chris the technician was also very helpful in showing me the items he had replaced. I'll certainly be taking my car back to them for servicing in July.

Visited In

Mar 2015

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, efficient, good price, and they communicate."

By Kenb, 26 September 2014

Read More

I have used PMW for some years now, for servicing and repairs to my and my wife's cars, without and issues at all. They keep you informed, should anything unknown arise when they are working on your vehicle, and don't just go ahead and do it without giving you good honest advice and a price first. Overall we have been delighted with their service, and even my son in law now used them. I Would recommend them to anyone. KenB.

Visited In

Sep 2014

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Knowledgable and professional service"

By AlanAshbourne, 15 September 2014

Read More

Following a recommendation I took my VW Transporter to PMW with a Coolant problem. My usual Service Agent had been unable to diagnose the problem and showed little enthusiasm for further investigation. PMW diagnosed a water pump fault which they replaced the same day. I have been back on three occasions since, with problems which others have been unwilling to tackle and each time faults have been quickly resolved. The most recent was a Brake pad wear warning light which was on constantly despite the pads having been renewed. This fault was diagnosed and corrected in less than an hour. I cannot recommend these people highly enough.

Visited In

Sep 2014

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Top-notch garage - friendly, great level of expertise and decent prices"

By Destry, 14 December 2012

Read More

I have taken my BMW 525D to PMW twice over the last six months. Both times they have gone the extra mile for me. The second time they diagnosed a tricky fault which the ECU was misreporting, but because I couldn't afford to buy the part needed to make the repair, they didn't charge a penny for the hours spent identifying the problem. On top of that, they make a real effort to buy replacement parts at low prices, e.g. going direct to Bosch for parts manufactured by Bosch and re-sold by BMW. And they are friendly, no bullshit, and really know their BMWs. I travel down from London to get my car into this garage -- that's how highly I think of PMW.

Visited In

Dec 2012

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Outstanding service - honest garage"

By Anonymous, 15 October 2012

Read More

I had an intermittent problem with my 3.0 Z4. without any pattern with outside/ engine temperature, fuel, how I drove the car, sport mode etc.., on occasion it would drive like the timing was off. It wasn't noticeable to passengers and very difficult to describe, but as a driver once I knew it was there, it ruined the car. It wasn't as quick as normal. Tried 2 garages: I took it to BMWsport in Bexleyheath and they had it twice, put a lot of miles on it (far too many - may have been lent to an apprentice over a weekend - would suggest logging miles accurately if any readers consider leaving car with them) , didn't tend to call back with updates, changed a part and after all of it was £500 lighter without the problem fixed. They couldn't fix it and suggested I go to a main dealer. The 2nd time they had the car they didn't charge for any of their time, and to be fair it was a difficult problem to resolve as the car was often absolutely fine. They had the car overall for around 3 weeks. Was recommended to try PMW in Chelmsford as I didn't want to go to a main dealer. As a service it was absolutely exemplary. They took the car and used it on short trips, noticed the problem within 2 days, said how many miles they put on each day. They called after running diagnostics and came back with 2 suggestions; both of which they did and it has fixed the car. It runs like new now. Peter the owner called every day with updates so I never chased and the whole set-up was very professional. I live in central London so it's a long journey to Chelmsford but if I ever need a repair again I'll go to PMW straight away.

Visited In

Oct 2012

Visited For

Repairs, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very Knowledgeable and Professional"

By Anonymous, 25 November 2011

Read More

I had a problem with my 2005 BMW X3 that was smoking excessively and losing power occasionally. My local garge suggested I took it to a BMW main dealer for a diagnosis (Cooper's of Chelsford). Having agreed tp pay for a £99 diagnosis, the main dealer wanted me to pay £1900-£2000 to remove the head and 'de-coke' the engine - they then said that this may not cure the problem! Despite their efforts to convince me that the car was 'undriveable I took it away for a second opinion. Following a recommendation from my neighbour I rang PMW. On the phone they suggested 3 or 4 potential things that it could be. I booked it in and, when phoning to check on progress, one of the problems suggested on the call turned out to be the problem. It was a common, known fault with X3's of this age - the crankcase breather (since redesigned and changed) should be changed every 3rd oil change - mine hadn't been changed in 120,000 miles!! PMW changed it and my total bill, including the diagnostic tests I had requested and a test drive, came to £117. It has cured the problem. Good job I didn't spend the £2000 with Cooper's!!

Visited In

Nov 2011

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

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Chelmsford Accident Repair Specialists Limited, Chelmsford

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