Byres Road Garage

I went in with an intermittent ignition, they subcontracted the diagnosis to a third party who got it so wrong and then said a throttle positioning sensor and the relay would solve the problem. They charged me £642 for these parts. When I got the car back, the exact same problem I went in with was still there. It was a minute bit better, instead of the engine starting properly on the fourth attempt it would start maybe the third attempt, still not worth £50 never mind £642. They are poor, do not trust them, they have no decency or integrity. In summary, I'd have to say this garage is by far the worst garage I've ever had the misfortune to have to deal with and would strongly advise anyone to avoid it at all costs. The boss was even trying to talk me around and get me to take my car to Voltek to get a third diagnosis in a manipulative and veiled attempt to prove that she cares about my position, but I have seen through her, she just wanted to justify her not giving me my money back and to try avoid me giving her garage a bad review. That was never gonna happen. If you blatantly rip people off and treat your customers poorly, a bad review is the least to expect! If you're smart you'll AVOID THIS GARAGE AT ALL COSTS.

I've been using this garage for last fifteen years. Always excellent, never surprised by work done or required, excellent pricing and above all never feel patronised, or taken to the cleaners! Customer for life here.