Rougham Motor Company
Ranked #4 of 106 in Suffolk
Services: MOT, Servicing, Tyres, Exhausts
Unit 8 Fourwheel Drive Rougham Industrial Estate
BURY ST. EDMUNDS
Suffolk
IP30 9ND
Call 01359 271238
Reviews
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Recommended
"I feel comfortable saying "here is the car, fix what is needed and tell me when done" .. never had bill shock .. extremely professional"
By robert edgar, 21 June 2024
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Best illustration was our car had a fault when we were in France. The "Platinum" european recovery service insisted that the car be taken to a garage that was over 60 miles away (and closed for 2 weeks). Said garage wanted €150 to even assess the car then asked for a further €1500 to "attempt a fix" without a guarantee that the repair would fix the issue. The garage was Peugeot approved. I had the car repatriated instead and dropped off at Rougham. They used Peugeot parts and repaired the fault at a total cost of £254. I have often been offered a loan car even for minor work, but most times decline as I can walk to work from the garage.
Visited With
My vehicleVisited In
Jun 2024Cost
£100-£500Duration
1-5 hoursVisited For
MOT, Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
Helpful, clear advise, very cost competitive. Always works with the client to fit you in and accommodate.Bad Points
Can't think of any faultsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Reliable."
By C Buisseret, 7 March 2023
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High skill levels, low costs.
Visited With
Partner's vehicleVisited In
Mar 2023Cost
Up to £100Duration
1-5 hoursVisited For
MOTAdditional Services
Work explained, Great customer service, Pick-up and collection, Courtesy carGood Points
Always trustworthy. quick and efficient.Bad Points
There is nothing to dislike.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Trustworthy."
By C Buisseret, 1 April 2021
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A customer now for 23 years which hopefully says it all. All work is explained and any problems discussed. The rates are highly competitive and the knowledge base broad.
Visited With
Partner's vehicleVisited In
Mar 2021Cost
Up to £100Duration
1-5 hoursVisited For
MOTAdditional Services
Work explainedGood Points
Always reliableExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Honest and reliable, would recommend unreservedly."
By Anonymous, 1 October 2019
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I have been using this company for years now, and have always found them to be excellent. They have serviced and repaired my family's cars and vans over that time and have never let us down. With MOTs, if it's minor (lightbulb, wiper blade etc) they just fix it rather than fail it and charge only a very reasonable amount. With repairs, they have always kept us informed, giving us the choice what to do if there are any unforeseen costs. Quality of work is excellent too.
Visited With
My vehicleVisited In
Jun 2019Cost
£100-£500Duration
5-9 hoursVisited For
Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
Friendly, knowledgable and very helpful.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Friendly and knowledgeable "
By Anonymous, 18 May 2019
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Dropped car off for clutch and flywheel replacement. All work carried out swiftly and on budget
Visited With
Partner's vehicleVisited In
Mar 2019Cost
£500-£1000Duration
1-3 daysVisited For
RepairsAdditional Services
Itemised invoice, Great customer service, Courtesy carGood Points
Fast turn aroundBad Points
Lack of parkibgExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Top quality from start to finish "
By Anonymous, 24 January 2019
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Take company vans and personal cars for all mechanical and services. Never had a problem
Visited With
Partner's vehicleVisited In
Jan 2019Cost
£500-£1000Duration
1-3 daysVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Friendly and knowledgeableBad Points
Nothing not to likeExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"My go to garage for the past 20 years "
By Stuart Lowe, 27 October 2018
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All my cars have been serviced by RMC for the past 20 years never a problem. timely advice, efficient service. Nothing too big or too small. All at a very reasonable cost. No unnessary work, no frills. . Friendly and helpful. I would recommend them without any reservation at all. Don't all book up or they will be swamped.!!!!!
Visited With
My vehicleVisited In
Oct 2018Cost
£100-£500Duration
1-5 hoursAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
timely and efficientBad Points
Nothing they are the best.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Totally reliable and as inexpensive as you can get."
By Anonymous, 22 February 2018
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Have used RMC for 20 years. Never been let down, always totally reliable, sound workmanship, excellent service.
Visited With
Partner's vehicleVisited In
Sep 2017Cost
£100-£500Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy carGood Points
In depth knowledge and experience of all engineers.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
"Small obliging , reasonable prices."
By Anonymous, 6 May 2012
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Have used this garage for servicing, MOT and repairs to our 2 cars for several years now. They seem to know what they are doing and explain any problems clearly.