Warne Motors Bury Ltd
Ranked #2 of 106 in Suffolk
Services: MOT, Servicing, Tyres, Exhausts
3 Sicklesmere Road
BURY ST. EDMUNDS
Suffolk
IP33 2BN
Call 01284 754921
Reviews
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Recommended
"First class customer service"
By john sealey, 31 March 2021
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Live near Norwich but this was nearest Garage capable of repairing the Navigation System on my BMW X1. The work was expertly completed and the customer service approach quite excellent. I would highly recommend this garage.
Visited With
My vehicleVisited In
Mar 2021Cost
£100-£500Duration
1-5 hoursAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
EverythingBad Points
N/AExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Simply superb"
By David Crabb, 4 April 2019
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Excellent people, friendly and honest advice and felt treated well at all times. Price was competitive and at all stages the communication was great.
Visited With
My vehicleVisited In
Apr 2019Cost
£100-£500Duration
1-5 hoursVisited For
Servicing, RepairsAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collectionBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Mixed experience"
By Anonymous, 5 March 2019
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I have been in contact with Andrew in regards to confusion with prices and extra work being done, fault on both sides. Not happy over how fast my car was driven, evidence has been sent and acknowledged. Work was carried out to a good standard and parts used are satisfactory. My experience was not fantastic but there appears to be genuine concern for customers, received an apology in writing.
Visited With
My vehicleVisited In
Feb 2019Cost
£100-£500Duration
1-3 daysVisited For
Servicing, RepairsGood Points
Avalability of booking slots & parts seem of good qualityBad Points
Customer experience & lack of communicationExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Professional with an excellent service as always"
By Sue Trimnell, 1 March 2019
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I have used Warne Motors Bury from when they first started and wouldn't think of going any where else now. You get an excellent service, prices are good along with friendly staff always happy to help. They have always done everything they can as soon as they can, and done it well. I have no hesitation recommending them to others.
Visited With
My vehicleVisited In
Feb 2019Cost
£100-£500Duration
1-5 hoursVisited For
MOT, ServicingAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Prices very competitiveBad Points
None foundExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Really willing to help and give very good service at a very reasonable cost"
By M Deeks, 10 July 2018
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BMW specialist, efficient, obliging, and very reasonable cost
Visited With
My vehicleVisited In
Jul 2018Cost
Up to £100Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Keen to help and fit you inBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Won't let you down."
By Kevin Rowland, 5 September 2017
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You'll find Warnes hard to fault. They have always done everything they can as soon as they can, and done it well. That alongside a customer service of a very high standard which they set themselves, you'll not go wrong here.
Visited In
Sep 2017Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent knowledge and service"
By GScott, 26 April 2017
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They were recommended to me by a friend, have to say I am very impressed. They diagnosed the problem with my BMW in a matter of seconds. It was booked in at a time convenient to me, and the repair completed on time and within the quoted price. I will definitely use them again, and will not hesitate to recommend them to others.
Visited In
Apr 2017Visited For
RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Brilliant, great technical knowledge"
By Richard Hine, 20 February 2017
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Great t cynical knowledge, will always help, suggesting options if cost is an issue. They go the extra mile to ensure your car is right and you are satisfied
Visited In
Feb 2017Visited For
MOT, ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent knowledgeable staff. Nothing too much trouble."
By old grumpy, 7 February 2016
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Used garage for the first time last year for MOT & service for my Z4 coupe. As I only use the car as a weekend runabout & only do 2000 miles a year in it they have worked out a service schedule just for me & not what BMW recommend, ie, long intervals between oil changes etc. Highly recommend them.
Visited In
Jul 2015Visited For
MOT, ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Good"
By ashtonmatter, 10 November 2015
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Good service.
Visited In
Nov 2015Expertise
Quality of Service
Speed
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Value for Money
Recommended
"Very helpful"
By Aretas, 6 November 2012
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They advertise as a BMW specialist but serviced my A4. I also asked for a tracking check and adjustment and was thrilled with the result and the detailed report.
Visited In
Nov 2011Visited For
MOT, ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Friendly with faultless service"
By hutch1968, 27 July 2012
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Andy and the team are friendly helpful and give a good old fashioned service, we take both our cars which are non BMW. We are always given a warm welcome and they deliver what they promise and you can’t fault that. It’s good to have quality work done at non dealership prices and an honest opinion. Even over the phone Andy and team can be helpful and really give some good guidance or advice. Highly recommend if you want faultless and less stress or worrying about your car, you can’t go wrong going to Warne’s Well done Andy and team.
Visited In
Jul 2012Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent in all respects"
By Phil Randall, 25 January 2011
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Very helpful and knowledgeable in all respects. They specialise in BMW but I also have my Mercedes and Toyota serviced and repaired there, and, to be honest I wouldn't take them any where else!