Should the dealer who sold and serviced my Skoda Octavia have paid to replace the turbo in full?
My Skoda Octavia 1.4 TSI had EPC fault showing. The Skoda dealer said the turbo had gone and would be about £1500 to replace. As the car was only 3.5 years old with 19,300 miles, Skoda agreed with dealer to pay for the turbo costs I would have to pay for labour (£245). I took the offer but should I have asked for the dealer to wave the labour charges or is that being ungrateful? I had bought and had the car serviced from the dealer.
Ungrateful. The most likely reason for failure of this turbo is that the turbo bearing oil feed and oil return pipes became blocked with carbon from switching the engine off directly when it was too hot. After long ascents, after towing and after constant speed running on the motorway it's best to idle the engine for a minute or two to keep fresh oil flowing through the very hot turbo until it has cooled a little. When your turbo is replaced it is vital to replace the the turbo bearing oil feed and oil return pipes or what happened will happen again very soon.
Answered by Honest John on