Bought a used car with incomplete history - what can we do?
My girlfriend recently bought a 2007 Audi A3 from a used car dealer seven months ago. The service history book states that the "toothed belt" (timing belt) was replaced at 44,000. The car has been making a slight noise from the engine bay like a bird cheeping.
The local garage state the timing belt and tensioner need to be replaced. So, I dug deeper into the service history and the receipt from Audi does not include a timing belt. I called Audi to ask why the service history book states the belt being changed but the receipt does not, they confirmed that the belt has not been changed. Do we have any comeback with the dealer?
Yes. Under both The Trade Descriptions Act (criminal law) and under Clegg v Olle Andersson, House of Lords 2003 (civil law) you have redress against the dealer.
Answered by Honest John on