I just read NS’s email regarding the extortionate cost VW charged for engine oil. I suffered similarly with Audi a few years ago, being charged for 18 1/2 litre bottles. This year Audi wanted to charge me £17 per litre. My solution was to ask them what oil they used and then I bought some on the Internet and gave it to Audi to use during my car's service. This saved me over £50 and was sent post-free. Only downside was that Audi kept the 0.8 litres left at the end whereas normally they give you the excess "complimentary" (though, in fact, you've already been charged for it).
Well done. A bit like bringing your own wine to an expensive restaurant. You're lucky the dealer did not charge corkage.
Answered by Honest John on