The rear nearside spring on my 58-plate Mazda 3 Automatic broke during the warranty period. I understand from your column that this is not a common occurance these days due to the quality of the springs. I managed to get to Perrys of Preston, who supplied the car, at 9.30 AM. I was back on the road with a replacement car within the hour, which was replaced the following day with a hire car. When the repair was completed I collected my car, which had been washed and cleaned. The following day there was a phone call to see if everything was satisfactory. Full marks to Craig Skinner the Warranty Administrator for his prompt and efficient service.