I can't swap my service plan to my new car, is this fair?

After 18 months I tried to swap my service plan to new Kia Picanto, but I was told by Emac that Kia won't allow it. Apparently the service plan has to stop with that car but no one told me. Is this legal as I would never have bought the 5 year plan had I known?
Unfortunately it is normally the case that a service plan, or any other kind of aftersales package such as a warranty stays with the vehicle rather than you as an individual.

This is because as well as being packaged with the vehicle at the point of sale, the price of these packages is based on the expected cost over the period for that particular vehicle - if the vehicle is changed these cost could also change.
Answered by David Ross on

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