The pre-sale service on my new car was not carried out, can Trading Standards help?
I bought a Honda HRV from a dealer who said he will give the car a full service and stamped the service book accordingly pre sale. Having got the car home I found out no such service has been done at all. I have photos of the old air and cabin filter and of the obviously old oil filter. Do you think this should go to Trading Standards?
![](http://images.honestjohn.co.uk/imagecache/file/circle/256/media/14339325/david.jpg)
If you give them this opportunity but they do not carry out the work then it would be reasonable to escalate this to a complaint to the dealer and Honda UK if necessary.
Answered by David Ross on