Wilbury Bodyshop, MOT & Service Centre, Hitchin

Ranked #1 of 136 in Hertfordshire

Services: MOT, Servicing, Gearboxes, Tyres, Exhausts, Brakes, Clutches, Bodywork, Classic cars, Electrics, Vans, New cars, Accident repairs

Unit 43 Wilbury Way

HITCHIN

Hertfordshire

SG4 0TW

Call 01462 418042

Wilbury Bodyshop, MOT & Service Centre are based in Hitchin with other 50 years’ experience between their highly trained qualified staff. They are proud to say they have some of the best technicians, panel beaters and paint sprayers in the area. They have a growing reputation for providing an honest and reliable service. Aiming not to be the cheapest or most expensive but to provide their customers with a service above and beyond their expectations. Wilbury are VBRA, MICOP and TSI approved and dedicated to achieving the highest level of customer confidence and satisfaction. All your car needs under one roof. Now servicing electric & hybrid vehicles.

Reviews

Add A Review


Recommended

"Friendly, trustworthy, reliable, and skilled"

By Anonymous, 2 June 2023

Read More

I have used this garage several times over the past few years and I will continue to use their services for many more. They offer an excellent service, and always take the time to explain issues and solutions honestly. I cannot fault their technical expertise either. I have recommended them to several friends and they have all been happy with the service too.

Visited With

My vehicle

Visited In

Apr 2023

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional and honest service"

By Anonymous, 9 June 2022

Read More

Calls to this garage were answered promptly at all times. On arrival, the process was expained clearly to me. it would start with an MOT to assess other work that may need doing alongside the welding which we were already aware of . Within 2 hours I received a phone call and the work needed was explained in detail to me. Unfortunately it culminated in the phrase " even with the repairs which are all possible and would get it hrough the MOT, I wouldn't allow my daughter to drive it" such an honest response which I was very grateful for. The car was then left at the garage until we were able to collect that evening. I can not fault a single step of my experience. Well done all.

Visited With

Partner's vehicle

Visited In

May 2022

Cost

Up to £100

Duration

5-9 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Efficient

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Faultless "

By Anonymous, 12 January 2022

Read More

I absolutely cannot fault this place. We’ve taken many cars here over the past few years and Paul and the team have never given us reason to doubt them. They are always honest and transparent and we even trust them with our classic car so that speaks volumes! They always phone with an explanation of what needs doing and why, along with cost and I can confidently say we’re very satisfied customers

Visited With

Partner's vehicle

Visited In

Jan 2022

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Itemised invoice, Great customer service

Good Points

Honest, friendly, knowledgeable, efficient

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"RELIABLE ADVICE"

By Anonymous, 10 September 2021

Read More

HAVE USED THIS GARAGE FOR MANY YEARS NOW, FOUND THEM TO BE PROACTIVE AND VERY EXPERIENCED AND SUGGESTED LESS EXPENSIVE SOLUTION TO THE ISSUE WITH THE BATTERY NOT KEEPING ITS CHARGE (INSTEAD OF A VERY EXPENSIVE REPLACEMENT BATTERY QUOTATION FROM THE VW DEALERSHIP) I HAVE RECOMMENDED THEM TO FRIENDS AND FAMILY AND WILL CONTINUE TO DO SO

Visited With

My vehicle

Visited In

Jul 2021

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Work explained

Good Points

REALLY HELPFUL & KNOWLEDGABLE

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Thoroughly recommended"

By Andrew Bryan, 23 July 2021

Read More

I needed a prompt repair to the wing and door of my 4 year old car after being damaged by a 3rd party and Wilbury Bodyshop were excellent. The Bodyshop manager Ray, was helpful, courteous and covid-prepared and provided a detailed estimate of costs to my inbox. Ray advised that the repair would take 3 days and explained why. Comparison with quotes from 2 other local bodyshops made those look very 'backstreet' and with very little reduction in costs but a big reduction in my confidence. The very helpful Ema invoiced the 3 party directly and kept me informed. After a few false starts with the payment from the 3rd party, during which Ema was patient and helpful, within 3 days my car was returned, with a perfect metallic paint match (I'm very fussy)and no sign of the accident. I rarely leave reviews but in this case, this place is worth it.

Visited With

My vehicle

Visited In

Jul 2021

Cost

£500-£1000

Duration

1-3 days

Visited For

Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Customer service, fair pricing, workmanship

Bad Points

Courtesy car - manual option only, no automatic.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, helpful and reliable "

By David Healy, 25 May 2021

Read More

Popped by on the off chance of them being able to help me with a problem I had with the bonnet of my car. Was sorted in no time at all and really appreciated the help. Will be using again and recommend to anyone

Visited With

My vehicle

Visited In

May 2021

Duration

1-5 hours

Visited For

Assistance with bonnet

Additional Services

Great customer service

Good Points

The help with a minor problem and didn’t make me feel stupid

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest & Female Friendly"

By Jenna Zain, 16 April 2021

Read More

Emma & the team were very professional and made me feel at ease. Everything was clearly explained and for once i wasn't charged a fortune for a good job. I couldn't stay on site due to COVID restrictions but Emma was kind enough to arrange a cab for my return to pick the car up. It was a pleasant change speaking to a female who was not only friendly but knowledgeable about her trade. (Those were my husbands words - I don't have a clue)

Visited With

My vehicle

Visited In

Mar 2021

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Itemised invoice, Great customer service

Good Points

Everything was explained clearly. The price was affordable and didn't change.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"OUTSTANDING!! A garage you can trust at a great price. "

By Anonymous, 8 January 2021

Read More

Quick, efficient, great service (love the guy on reception), best price around, AND I trust them. So chuffed I found this garage and they will get my service for as long as I can drive! Thanks to the team at Wilbury - you cannot underestimate the importance of what you do.

Visited With

My vehicle

Visited In

Jan 2021

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Speed, efficiency, service and price.

Bad Points

I like everything.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great service, well priced, friendly staff."

By Anonymous, 9 December 2020

Read More

I've used this garage for a number of years and they have always provided a quick and friendly service. Recommended.

Visited With

Partner's vehicle

Visited In

Dec 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Friendly service

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly, honest, reliable, efficient and always helpful."

By Anonymous, 8 December 2020

Read More

I have been going to Wilbury Bodyshop for the past 6 years and with 5 different cars. I initially visited them because they were competitive on price and close to my office, but I have found their service and value fantastic from start to-date. They are always exceptionally friendly, flexible and honest. I took my previous car here for a diagnostic where they helped decipher the fault and advise at what point it was worth repairing v selling and I can say they were 100% spot on. Advice is genuine and without any intent to sway further expense. I have been driving for 13years and I can say that Wilbury Bodyshop are 2nd to none. Cannot rate the staff, quality of service or value for money highly enough.

Visited With

My vehicle

Visited In

Dec 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

They are quick, friendly and always very honest.

Bad Points

Nothing. Always 100% on the mark. Can’t be faulted.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Best garage in Hitchin"

By Anonymous, 21 October 2020

Read More

Couldn’t pick a better garage. Honest, reliable and top quality work.

Visited With

My vehicle

Visited In

Oct 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Service of staff and quality of work.

Bad Points

Nothing!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest and reliable work"

By Meryl Johnson, 13 October 2020

Read More

I have been using this garage for seveal years now and always find their work excellent. It is always explained clearly and concisely. I really would not take my car anywhere else.

Visited With

My vehicle

Visited In

Mar 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

The service is always excellent, wouldn't take my car anywhere else

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Helpful, friendly and professional"

By Anonymous, 2 March 2020

Read More

Although I only went for an MOT, the staff dealt with me promptly, explained everything and finished the car in quick time. And all at the bargain price of £30! They put some of the main local dealers to shame.

Visited With

My vehicle

Visited In

Mar 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Their attitude

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly and honest staff, always a good service on my car, never a worry."

By Jessica Orphanou, 25 February 2020

Read More

My car went in for yet another service and mot. It is always taken care of with professionalism and honesty, as a young woman I always feel extremely comfortable in this garage, and with everything explained at such a great standard I never leave feeling unsure about what my car needed nor why. I must also say, I enjoy the singing you can hear from the waiting area. Keep up the great work!

Visited With

My vehicle

Visited In

Feb 2020

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

I’ve been using this garage since I passed my test in 2011. I find it being part run by a woman makes it less intimidating. All staff are extremely friendly and professional, everything is honestly ex

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional, honest and reliable "

By Jo Lloyd, 20 February 2020

Read More

Paul and the team are so friendly. Easy to talk to, gave me good advice, explained clearly what they were going to do and how much it would cost and fixed my boot problem quickly, even fixed my reversing camera at the same time and secured a seat belt problem too. Highly recommend these guys

Visited With

My vehicle

Visited In

Feb 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Itemised invoice, Great customer service

Good Points

Easy to talk to, helpful advice and nothing was too much trouble

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Helpful, honest and professional."

By Ewelina Masaniec, 14 January 2020

Read More

The manager has charged me only for 0.5h of his work. They’ve found fault very quickly. No drama. Very helpful people. Professional. Honest. I will recommend that garage to my friends ! It was my first attempt and I can see I can trust them. And they are considerably cheaper than the other well known garages. I’m pleased and happy. I will use them for my MOT etc.

Visited With

My vehicle

Visited In

Jan 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Fast and professional work

Bad Points

N/A

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service, trustworthy staff and friendly approach. "

By Fiona Barratt, 3 January 2020

Read More

We have been having our car MOT'ed and serviced at Wilbury for the past 7 years, and have found their service to be consistently excellent. They are very good at explaining what needs to be done and why, and although there have been opportunities where they could have taken advantage of my lack of technical knowledge, they have always only carried out work that was actually necessary. I was very grateful to them for taking a look at our car on Xmas Eve when I was having problems with the clutch, which they did without charge. All in all, a great garage offering great service.

Visited In

Jan 2020

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

We had some problems with our clutch before Christmas and they looked at it without charge.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Always excellent,friendly and professional service"

By Meryl Johnson, 7 November 2019

Read More

Excellent service as always

Visited With

My vehicle

Visited In

Nov 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

Servicing

Additional Services

Itemised invoice, Great customer service

Good Points

Always helpful and polite

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Local and friendly with open and honest communication"

By Anonymous, 9 April 2019

Read More

I took my Classic Mini cooper MPI to the garage after I heard some unsettling noises coming from the drivers side rear wheels. I had my suspicions that it would be the wheel bearing as it was an all too familiar sound. Wilbury Garage broke the bad new to me upon inspection and it was far more serious than I first expected, with the bearings, brakes, tyres and other issues all being a serious issue. They were very open and honest about their unfortunate discoveries and highlighted the danger I could potentially be in if I drove it home (I live in Hitchin, so I knew it was bad). After I received the phone call and spoke about the work I asked for a quote. Paul spoke to me in detail about the work required and even prioritised it in an attempt to bring the initial cost down and stagger the work. I decided to get all the work quoted completed as a matter of safety. The work was carried out over the period of a week with a few phone calls to update me on the progress. Overall I am very pleased with the service I received and the workmanship carried out. My little red Mini lives to drive again and is now ready for the London to Brighton Run in May 2019. Thank you WBMSC

Visited With

My vehicle

Visited In

Mar 2019

Cost

£500-£1000

Duration

3-7 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Open and honest about the work that was required and the cost involved

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Is the best experience so far from UK. Better than the main dealer. I recomend this garage without a question"

By Roland Daniel, 21 March 2019

Read More

Best experience in UK so far better services than the main dealer Audi. I am talking about fast info, fast service and last but the best “quality”. Thank You Wilbury

Visited With

My vehicle

Visited In

Mar 2019

Cost

£500-£1000

Duration

1-3 days

Visited For

Repairs

Additional Services

Great customer service

Good Points

Everything starting from information and mainlly “ quality”

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest and reliable garage excellent customer service "

By Anonymous, 14 March 2019

Read More

Trustworthy garage always take my car and recommend to anybody to use it

Visited With

My vehicle

Visited In

Mar 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Top class service

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Always excellent,friendly and professional service"

By Meryl Johnson, 14 March 2019

Read More

Quite simply I wouldn't take my car anywhere else

Visited With

My vehicle

Visited In

Mar 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Always helpful and polite

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A friendly, helpful garage providing a good service at a good price"

By Anonymous, 3 March 2019

Read More

I recently had my car MOTed and serviced at Wilbury Bodyshop M O T & Service Centre. The rear brake pads needed replacing and this was carry out on the same day. The garage, which was recommended by a friend, provided a good service at a reasonable price. The staff were friendly and very helpful. I will be using this garage in the future.

Visited With

My vehicle

Visited In

Feb 2019

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

They put themselves out to find the right level of car service and fitted in the brake replacement on the same day. Friendly service.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service "

By Anonymous, 25 June 2018

Read More

Brilliant service each time I’ve used the garage, wouldn’t go elsewhere

Visited With

My vehicle

Visited In

Jun 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Itemised invoice, Pick-up and collection

Good Points

Customer service

Bad Points

N/A

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest straight dealing garage."

By Anonymous, 6 April 2018

Read More

We have been using this garage for several years for servicing and MOTs and have always come away feeling they had done a good job at a fair price.

Visited With

Partner's vehicle

Visited In

Mar 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Good Points

Good communication, no frills, no fancy lounge, just a solid service

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent"

By Anonymous, 28 March 2018

Read More

The 'head' or head gasket went on my partner's low mileage but ageing Ford Focus. We were unsure as to whether to repair the car or write it off given the work needed. We received impartial and expert advice which laid out the options available clearly (there were two scenarios pending investigation - one very expensive, one expensive). In the end we went ahead and had the car repaired. The cost came in under the estimate on the lower cost scenario. We've been here before and will go back again. Highly recommended. Sean

Visited With

Partner's vehicle

Visited In

Mar 2018

Cost

£500-£1000

Duration

3-7 days

Visited For

Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Professionalism

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service, advice and price"

By Anonymous, 23 March 2018

Read More

I've used the garage once before for my son's car which had issues and they were quick to respond to the problem. Paul gave good advice, when he could have charged extra for more diagnostic work so I had faith in their honesty. Consequently I returned for an MOT/Service with my daughter's car and plan to return with my own. Whilst I was very pleased with my previous garage, who I had used for a number of years, the convenient location of Wilbury Bodyshop and their services to date has encouraged me to change allegiance.

Visited With

Family member's vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

For me, its very local and they are particularly accommodating in booking my car in. Love the outside paint too - so easy to find!

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant service "

By Anonymous, 20 March 2018

Read More

Paul and his team really went the extra mile for me today. My cars breaks were grinding and it needed sorting fast. But as a Mum of a young baby I was struggling to see how I was going to manage it.... not a problem. Paul’s team came to pick my car up. They then worked really quickly to not only sort my breaks but to fit 3 new tyres as they noted mine were on the point being illegal. When I told Paul I needed my car for work at 4 he didn’t make any promises but he got my car back to me by 2! Amazing service and so helpful!

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Fast friendly service

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent customer service with prompt booking and MOT service"

By Anonymous, 20 March 2018

Read More

Booked the MOT for the afternoon and it was carried out promptly and honestly at a competitive price. I will definitely use them again and I would recommend them to family and friends.

Visited With

My vehicle

Visited In

Mar 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Itemised invoice, Great customer service

Good Points

Honest, reliable and efficient .All diagnostics and paperwork were completed under 1hr

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great service at reasonable prices with friendly helpful staff."

By Anonymous, 16 March 2018

Read More

Arrived late for my MOT but it was no issue. Greeted by courteous staff who ensured the MOT was still completed promptly.

Visited With

My vehicle

Visited In

Mar 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Good value

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"i would recommend them to anyone"

By Anonymous, 8 March 2018

Read More

i would recommend them to everyone they fit you in asap they do the job asap but properly they give you a keyring to remind you of the date of mot they phone first to check you want the work done before they do it on one occasion I had the rac take my car to the garage in the evening and sorted it all out with them the following day no problem yes I had to wait because of appointments but they were more than helpful I will be continuing to use them in the future

Visited With

My vehicle

Visited In

Mar 2018

Cost

£500-£1000

Duration

5-9 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

polite helpful straight forward personable honest

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service"

By Anonymous, 5 March 2018

Read More

Very friendly and helpful staff. Took time to explain issue and gave impartial advice without any pressure

Visited With

Partner's vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Clear, impartial advice

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"I've owned a car for 54 years and Wilbury is the best service centre out of the many I've been to."

By Anonymous, 2 March 2018

Read More

My car is 16 years old and is a family friend. It needed its MOT and a 100,000 mile service. There were several faults as I had been warned about in another service centre the year before. Paul, the manager of Wilbury gave me a clear description of the car's faults, what was needed to remedy them and the exact price. They did a first-class job, and I was offered a view of everything they had done. The car had been cleaned and felt like new when I drove it.

Visited With

My vehicle

Visited In

Feb 2018

Cost

£1000 plus

Duration

3-7 days

Visited For

MOT, Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Very pleasant reception, transparent honesty about the car's faults, what was required and excellent service

Bad Points

I liked everytinng about it!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A warm, friendly welcome, and clearly very good at what they do!"

By James Sealey, 27 February 2018

Read More

From the initial phone call as a new customer, to arriving at the garage one thing stood out for me: Good, honest, trustworthy, customer service! Being able to book my car in with a 1 hour window for it's MOT was really handy, and when I arrived I was offered a cup of tea. An actual, proper, cup of tea. In a proper mug, made using a proper tea bag! None of the automated coffee machine from the 80s using powdered milk malarkey! They even found the time to put a quote together for some further work on my car (at my request) whilst getting the MOT done. All in all, a very positive experience. Friendly and experienced staff, a warm welcome, and great value for money. Highly recommended.

Visited With

My vehicle

Visited In

Feb 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Itemised invoice, Great customer service

Good Points

Great customer service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent"

By Danny Conran, 10 October 2017

Read More

The service was impeccable, pricing is fair. Will defiantly be going back and would recommend to everyone

Visited In

Oct 2017

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"trustworthy, speedy and lovely staff! "

By Anonymous, 9 October 2017

Read More

Took my car here under recommendation to this garage after I had some worries after a less successful service elsewhere and was greeted by Ema who was very helpful in putting my mind at ease and showing me around the garage as I was anxious entering another garage after my last bad experience. She introduced me to her team and they had a look over my car and advised me of the fault, they sent me a quote via email so I felt no pressure to do business their and also offered a courtesy car for the duration of the repair. There was no charge for this and I was very impressed as my history has always been that I am stranded without a car which always puts me off of taking my car to get things done. When I picked up the car I was greeted by Paul and Ema who were happy to explain the invoice and explain what the mechanic Nik had done to my car. Cannot recommend enough and will trust this garage again if my car ever needs work doing! Thank you :)

Visited In

Oct 2017

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great attention to detail"

By Anonymous, 15 September 2017

Read More

Found staff very friendly and informative, able to diagnose and rectify fault. I have also had to use this garage for bodywork repair, the results from the repair, could not see its been marked in the first place. First class service.

Visited In

Sep 2017

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Excellent service all round"

By Meryl Johnson, 13 September 2017

Read More

Wilbury's have serviced my car for the past 9 years. I wouldn't go anywhere else. Excellent work and price. Always a professional service, which is important to a woman!

Visited In

Sep 2017

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Technical, dependable and suits the wallet"

By Tony Orphanou, 12 September 2017

Read More

Have used this garage for the past 8 years for mine and the wife's car, recommended to family and friends due to the amount of ear ache that this has saved me over the years. Would not even think about using another garage for bodywork or mechanical .

Visited In

Sep 2017

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Unbelievable Honesty"

By Mr Jameson, 26 August 2015

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Booked in too garage to have half the engine taken apart to fix a oil leak (main dealer had quoted over 1000 pounds just to remove engine and assess. Garage found the tensioner had come loose, welded metal to make a tool, completed the repair without having to remove engine. Total Estimate to fix fault £868.69 Total Bill £269.22 I would have known no difference if they said they removed engine, very happy with service. congratulations.

Visited In

Aug 2015

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Recommended

"Friendly, reliable and competitive on prices."

By Anonymous, 24 March 2015

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Our company have used Wilbury Bodyshop for several years, for both Company/private vehicles. We have always received a friendly, reliable and efficient service from Ema, Paul and the team at Wilbury. Prices are very competitive and on the occasion when additional works have been a necessity, prior notice of costs has always been given, enabling us to make our own choices. We would highly recommend Wilbury Bodyshop. Abel Ventilation Limited

Visited In

Jan 2015

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

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Value for Money


Recommended

"Honest friendly Service"

By Mr James Right, 5 November 2014

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Had a light come on dashboard, got a diagnostic scan done, given a full printed report, then they talked me through the fix, garage suggested they reset the fault for know as it possible the battery going flat put the light on, if reoccurs within next couple weeks they will give a free scan to confirm same fault then have to start investigating. 1 month later still no light on, was expecting a large bill, will certainly be back for a service.

Visited In

Oct 2014

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Repairs

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Recommended

"honest, friendly, skilled team"

By redemalu, 17 September 2014

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I was dubious visiting this garage as I took the offer of MOT £17.50. I expected them to fail it and quote a fortune for repairs. How wrong was I. These guys talked me through the mot and when it passed they explained the certificate and what advisories needex doing before the next MOT. I was pleased with the whole service from the tea offered while I waited to the tour around the garage. These are so transparent they certainly have nothing to hide and not only will I use them again I will recommend them too.

Visited In

Sep 2014

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Woman friendly service"

By Mrs Smith, 9 April 2014

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Just been to garage had a new part fitted to airbag system, very professional, treated me like a valued customer although this was first time i have used them.

Visited In

Apr 2014

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Quality staff, honest, efficient and cheap"

By Stevegrady, 7 March 2014

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12 year old X Type Jag engine warning light came on due to Lamda sensor failure. Main dealer quoted £408.70 providing no complications. Willbury did the job same day including replacing the Lamda sensor charged £236.40 and gave full explantion of test report. Polite and helpful. This is the first time I have used them but am already using them again to do some work on my BMW Z4. Highly recommended. Steve Grady

Visited In

Mar 2014

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent"

By Mike Thompson, 21 February 2014

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Just had my car repaired for oil leak, when I went to pick up car they had found a cheaper supplier for the parts and managed to take £50.00 off my bill, I would have been none the wiser, very honest. Impressed , would not go anywhere else now....

Visited In

Feb 2014

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Made to feel confortable"

By Julia Fryer, 10 February 2014

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Just waited for my MOT to be done, was made to feel comfortable with a nice cup of tea, then the failure was explained to me in detail ( just couple bulbs), no charge for fitting just paid for the bulbs. Overall a great experience, never thought id be saying that about getting my MOT done. thank you.

Visited In

Feb 2014

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Done exactly what they said they would do !"

By Mr Baverstock, 3 February 2014

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Just had some scuffs repaired on my car, have my wife's car booked in there in a couple weeks, great service.

Visited In

Feb 2014

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Honest and Trustworthy"

By Mr Andrews, 15 January 2014

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Had a major service done with these guys, picked up my clean car, got a full typed report of the diagnostic test, then got some advisories, they advised me that my brake pipes needed sorting before the mot but couple of the other advisories they told me to leave till the mot and they would check them on the mot. Never been into a garage that have not tried to sell me everything. 10 out of 10. thanks.

Visited In

Jan 2014

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Knowledgeable fair price and honest"

By Mr Whittaker, 26 July 2013

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Took a long time to find a honest garage, well done.

Visited In

Jul 2013

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, great service"

By Mr Knight, 11 June 2013

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Picked my car up on time, quote for work was to the penny, they even told me to leave couple of advisory s till next year, delivered back on time and washed. Major service and Mot, Ford Focus. Nice to have found a garage that believes in customer service. Well done

Visited In

Jun 2013

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"HONEST Garage"

By Mr Basra, 16 April 2013

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Service and mot, they told me to leave a couple of advisories until next year, could not believe they did not try to sell me the work. Will not go anywhere else now.

Visited In

Apr 2013

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good value garage that offers excellent, honest service"

By Anonymous, 7 August 2012

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I have been using this garage for 3 years now, for MOT, servicing and repairs. As a female, I don't feel intimidated using this garage. They explain everything to me and the prices are very reasonable. However, the best thing about them is their service. They go out of their way to make sure things are done properly and to my satisfaction. I have had to use them for a number of repairs to my car recently and everytime I have been happy - they have always been honest about where I can certain work done cheaper elsewhere (e.g new tyres). I completely trust them and have never had them try to get extra money from me by saying something needs doing when it doesn't (which some garages have tried with me in the past!). Whether I am waiting in the waiting room or whether they collect/drop off the car - all the staff are so friendly and nothing is too much trouble for them. Their service exceeds all my expectations and for this reason I have no hesitation in recommending this garage to everyone I know.

Visited In

Jan 2012

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Leyden Car Centre, Stevenage

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Abery Motor Centre Ltd

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