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Wilbury Bodyshop, MOT & Service Centre

Ranked #1 of 134 in Hertfordshire

Services: Tyres, Exhausts, Bodywork, MOT, Servicing

Unit 43 Wilbury Way

Hitchin

Hertfordshire

SG4 0TW

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"Honest straight dealing garage."

By Anonymous, 6 April 2018

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We have been using this garage for several years for servicing and MOTs and have always come away feeling they had done a good job at a fair price.

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"Excellent"

By Anonymous, 28 March 2018

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The 'head' or head gasket went on my partner's low mileage but ageing Ford Focus. We were unsure as to whether to repair the car or write it off given the work needed. We received impartial and expert advice which laid out the options available clearly (there were two scenarios pending investigation - one very expensive, one expensive). In the end we went ahead and had the car repaired. The cost came in under the estimate on the lower cost scenario. We've been here before and will go back again. Highly recommended. Sean

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"Excellent service, advice and price"

By Anonymous, 23 March 2018

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I've used the garage once before for my son's car which had issues and they were quick to respond to the problem. Paul gave good advice, when he could have charged extra for more diagnostic work so I had faith in their honesty. Consequently I returned for an MOT/Service with my daughter's car and plan to return with my own. Whilst I was very pleased with my previous garage, who I had used for a number of years, the convenient location of Wilbury Bodyshop and their services to date has encouraged me to change allegiance.

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"Brilliant service "

By Anonymous, 20 March 2018

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Paul and his team really went the extra mile for me today. My cars breaks were grinding and it needed sorting fast. But as a Mum of a young baby I was struggling to see how I was going to manage it.... not a problem. Paul’s team came to pick my car up. They then worked really quickly to not only sort my breaks but to fit 3 new tyres as they noted mine were on the point being illegal. When I told Paul I needed my car for work at 4 he didn’t make any promises but he got my car back to me by 2! Amazing service and so helpful!

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"Excellent customer service with prompt booking and MOT service"

By Anonymous, 20 March 2018

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Booked the MOT for the afternoon and it was carried out promptly and honestly at a competitive price. I will definitely use them again and I would recommend them to family and friends.

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"Great service at reasonable prices with friendly helpful staff."

By Anonymous, 16 March 2018

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Arrived late for my MOT but it was no issue. Greeted by courteous staff who ensured the MOT was still completed promptly.

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"i would recommend them to anyone"

By Anonymous, 8 March 2018

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i would recommend them to everyone they fit you in asap they do the job asap but properly they give you a keyring to remind you of the date of mot they phone first to check you want the work done before they do it on one occasion I had the rac take my car to the garage in the evening and sorted it all out with them the following day no problem yes I had to wait because of appointments but they were more than helpful I will be continuing to use them in the future

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"Excellent service"

By Anonymous, 5 March 2018

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Very friendly and helpful staff. Took time to explain issue and gave impartial advice without any pressure

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"I've owned a car for 54 years and Wilbury is the best service centre out of the many I've been to."

By Anonymous, 2 March 2018

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My car is 16 years old and is a family friend. It needed its MOT and a 100,000 mile service. There were several faults as I had been warned about in another service centre the year before. Paul, the manager of Wilbury gave me a clear description of the car's faults, what was needed to remedy them and the exact price. They did a first-class job, and I was offered a view of everything they had done. The car had been cleaned and felt like new when I drove it.

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"A warm, friendly welcome, and clearly very good at what they do!"

By James Sealey, 27 February 2018

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From the initial phone call as a new customer, to arriving at the garage one thing stood out for me: Good, honest, trustworthy, customer service! Being able to book my car in with a 1 hour window for it's MOT was really handy, and when I arrived I was offered a cup of tea. An actual, proper, cup of tea. In a proper mug, made using a proper tea bag! None of the automated coffee machine from the 80s using powdered milk malarkey! They even found the time to put a quote together for some further work on my car (at my request) whilst getting the MOT done. All in all, a very positive experience. Friendly and experienced staff, a warm welcome, and great value for money. Highly recommended.

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"Excellent"

By Danny Conran, 10 October 2017

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The service was impeccable, pricing is fair. Will defiantly be going back and would recommend to everyone

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"trustworthy, speedy and lovely staff! "

By Anonymous, 9 October 2017

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Took my car here under recommendation to this garage after I had some worries after a less successful service elsewhere and was greeted by Ema who was very helpful in putting my mind at ease and showing me around the garage as I was anxious entering another garage after my last bad experience. She introduced me to her team and they had a look over my car and advised me of the fault, they sent me a quote via email so I felt no pressure to do business their and also offered a courtesy car for the duration of the repair. There was no charge for this and I was very impressed as my history has always been that I am stranded without a car which always puts me off of taking my car to get things done. When I picked up the car I was greeted by Paul and Ema who were happy to explain the invoice and explain what the mechanic Nik had done to my car. Cannot recommend enough and will trust this garage again if my car ever needs work doing! Thank you :)

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"Great attention to detail"

By Anonymous, 15 September 2017

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Found staff very friendly and informative, able to diagnose and rectify fault. I have also had to use this garage for bodywork repair, the results from the repair, could not see its been marked in the first place. First class service.

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"Excellent service all round"

By Meryl Johnson, 13 September 2017

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Wilbury's have serviced my car for the past 9 years. I wouldn't go anywhere else. Excellent work and price. Always a professional service, which is important to a woman!

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"Technical, dependable and suits the wallet"

By Tony Orphanou, 12 September 2017

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Have used this garage for the past 8 years for mine and the wife's car, recommended to family and friends due to the amount of ear ache that this has saved me over the years. Would not even think about using another garage for bodywork or mechanical .

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"Unbelievable Honesty"

By Mr Jameson, 26 August 2015

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Booked in too garage to have half the engine taken apart to fix a oil leak (main dealer had quoted over 1000 pounds just to remove engine and assess. Garage found the tensioner had come loose, welded metal to make a tool, completed the repair without having to remove engine. Total Estimate to fix fault £868.69 Total Bill £269.22 I would have known no difference if they said they removed engine, very happy with service. congratulations.

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"Friendly, reliable and competitive on prices."

By Anonymous, 24 March 2015

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Our company have used Wilbury Bodyshop for several years, for both Company/private vehicles. We have always received a friendly, reliable and efficient service from Ema, Paul and the team at Wilbury. Prices are very competitive and on the occasion when additional works have been a necessity, prior notice of costs has always been given, enabling us to make our own choices. We would highly recommend Wilbury Bodyshop. Abel Ventilation Limited

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"Honest friendly Service"

By Mr James Right, 5 November 2014

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Had a light come on dashboard, got a diagnostic scan done, given a full printed report, then they talked me through the fix, garage suggested they reset the fault for know as it possible the battery going flat put the light on, if reoccurs within next couple weeks they will give a free scan to confirm same fault then have to start investigating. 1 month later still no light on, was expecting a large bill, will certainly be back for a service.

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"honest, friendly, skilled team"

By redemalu, 17 September 2014

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I was dubious visiting this garage as I took the offer of MOT £17.50. I expected them to fail it and quote a fortune for repairs. How wrong was I. These guys talked me through the mot and when it passed they explained the certificate and what advisories needex doing before the next MOT. I was pleased with the whole service from the tea offered while I waited to the tour around the garage. These are so transparent they certainly have nothing to hide and not only will I use them again I will recommend them too.

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"Woman friendly service"

By Mrs Smith, 9 April 2014

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Just been to garage had a new part fitted to airbag system, very professional, treated me like a valued customer although this was first time i have used them.

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"Quality staff, honest, efficient and cheap"

By Stevegrady, 7 March 2014

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12 year old X Type Jag engine warning light came on due to Lamda sensor failure. Main dealer quoted £408.70 providing no complications. Willbury did the job same day including replacing the Lamda sensor charged £236.40 and gave full explantion of test report. Polite and helpful. This is the first time I have used them but am already using them again to do some work on my BMW Z4. Highly recommended. Steve Grady

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"Excellent"

By Mike Thompson, 21 February 2014

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Just had my car repaired for oil leak, when I went to pick up car they had found a cheaper supplier for the parts and managed to take £50.00 off my bill, I would have been none the wiser, very honest. Impressed , would not go anywhere else now....

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"Made to feel confortable"

By Julia Fryer, 10 February 2014

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Just waited for my MOT to be done, was made to feel comfortable with a nice cup of tea, then the failure was explained to me in detail ( just couple bulbs), no charge for fitting just paid for the bulbs. Overall a great experience, never thought id be saying that about getting my MOT done. thank you.

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"Done exactly what they said they would do !"

By Mr Baverstock, 3 February 2014

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Just had some scuffs repaired on my car, have my wife's car booked in there in a couple weeks, great service.

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"Honest and Trustworthy"

By Mr Andrews, 15 January 2014

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Had a major service done with these guys, picked up my clean car, got a full typed report of the diagnostic test, then got some advisories, they advised me that my brake pipes needed sorting before the mot but couple of the other advisories they told me to leave till the mot and they would check them on the mot. Never been into a garage that have not tried to sell me everything. 10 out of 10. thanks.

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"Knowledgeable fair price and honest"

By Mr Whittaker, 26 July 2013

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Took a long time to find a honest garage, well done.

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"Honest, great service"

By Mr Knight, 11 June 2013

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Picked my car up on time, quote for work was to the penny, they even told me to leave couple of advisory s till next year, delivered back on time and washed. Major service and Mot, Ford Focus. Nice to have found a garage that believes in customer service. Well done

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"HONEST Garage"

By Mr Basra, 16 April 2013

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Service and mot, they told me to leave a couple of advisories until next year, could not believe they did not try to sell me the work. Will not go anywhere else now.

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"Good value garage that offers excellent, honest service"

By Anonymous, 7 August 2012

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I have been using this garage for 3 years now, for MOT, servicing and repairs. As a female, I don't feel intimidated using this garage. They explain everything to me and the prices are very reasonable. However, the best thing about them is their service. They go out of their way to make sure things are done properly and to my satisfaction. I have had to use them for a number of repairs to my car recently and everytime I have been happy - they have always been honest about where I can certain work done cheaper elsewhere (e.g new tyres). I completely trust them and have never had them try to get extra money from me by saying something needs doing when it doesn't (which some garages have tried with me in the past!). Whether I am waiting in the waiting room or whether they collect/drop off the car - all the staff are so friendly and nothing is too much trouble for them. Their service exceeds all my expectations and for this reason I have no hesitation in recommending this garage to everyone I know.

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Other Good Garages near here

Pound Avenue Garage, Stevenage

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Church Farm Garage

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