The Little Car Clinic, Attleborough

Ranked #1 of 121 in Norfolk

Services: MOT, Servicing, Tyres, Exhausts, Brakes

About us

The Little Car Clinic in Attenborough is the number one garage in Norfolk. It's ethos? To provide the general public with a cost effective alternative to a main dealer with the facilities to match. TLC specialise in VAG group vehicles as well as Lotus & Lexus but can service, MOT or repair all makes. They say they're "a bunch of super friendly petrol heads who pride themselves on putting the customer first". They offer free collection and pick-up, a unique shuttle bus service or the use of one of their courtesy cars and are located just a 5 minute walk from Attleborough Station with fast links to Norwich and London. Read more about this great garage in our in depth "Focus On" feature here.

 

T L C House Foundation Close Maurice Gaymer Road

ATTLEBOROUGH

Norfolk

NR17 2QZ

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MOT

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Repairs

Reviews

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Recommended

"Friendly, helpful and honest "

By Anonymous, 16 November 2018

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I visited initially for a service which was all good then the same day was involved in an accident, they got my car back in quickly even though they were obviously busy and went above and beyond to get my car sorted ASAP. Very happy and will definitely be back for servicing and MOT’s

Visited With

My vehicle

Visited In

Nov 2018

Cost

£100-£500

Duration

1-3 days

Visited For

Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

The staff, pricing, communication, service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Just brilliant as always!"

By Anonymous, 1 November 2018

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Have to admit I am a long term customer of Darren and his boys at The Little Car Clinic. In fact looking back, when I was living in Attleborough I was having my cars serviced and sorted by Darren for about five years. However, on the 1st of November, Darren simply excelled even his previous best. I took my current pride and joy, a VW Touareg in for a major service. Now I really rate the Touareg. It is big, smooth, practical and performs brilliantly for the long distances I drive. (The pic is the car in Germany last winter!) I told Darren I thought it was pulling a little to the left. I got a call saying the tracking was massively out and the car was basically eating its tyres. I didn’t realise it was that bad to be honest. It’s been brilliant since the day I got it.... not that I’m any sort of expert, but I was certainly very happy with the way it was. Long story short. When I picked up the car, Darren showed me the adjustments he’d made and he said, “Go away and drive it. If it doesn’t feel like a new car to you, I’ll eat my hat!” Or words to that effect. I went away. It did feel like a brilliantly different car to me. I had been driving a car that was massively underperforming... and loving it. Now it was light years better! Literally. I had to call Darren from the car within five miles of leaving The Little Car Clinic. Bottom line? If you want great service matched to honest and seriously expert advice, give these guys a call. (Darren is an ex Lotus engineer!) And yes, I am biased. They keep on just doing a better job than I’ve ever had anywhere else. Oh, and I forgot to mention, I now live in London, and I drive to Attleborough to get my car sorted!

Visited With

My vehicle

Visited In

Nov 2018

Cost

£1000 plus

Duration

5-9 hours

Visited For

Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Nice more, they have not just met expectations they have exceeded them!

Bad Points

There is nothing I didn’t like about this garage.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional, honest and customer focused"

By Anonymous, 17 April 2018

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My 2013 Renault Scenic alternator belt had snapped, so I took it in to The Little Car Clinic, they found that the belt had snapped prematurely due to oil ingress from a leaking crankshaft seal. Following a strip down and clean up of the area (due to oil spray from the leak) crankshaft seal was pins to be faulty. Spares were obtained (not easily as this car is registered on Spain) and the necessary repairs made.

Visited With

Partner's vehicle

Visited In

Apr 2018

Cost

£500-£1000

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

The professional way in which the problem with my car was diagnosed and rectified. I was kept informed through the repair process and given the opportunity to view the vehicle on the garage ramp prior

Bad Points

Nothing !

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"The best in the business!"

By Christina Martell, 13 September 2017

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I've been a customer of TLC for a couple of years now, since I've owned my VW Golf Mark 5, and it's the only garage I've ever taken it to for MOTs, repairs and services. Handily they are just down the road from me, but I would travel further for the customer service and quality of work they deliver. I've just got my car back from having the mother of all stints there, 3 weeks they had my car for an MOT, service and internal repairs due to a collision I had a couple of months ago. They've done a fantastic job and I'm thrilled with the way it drives and the peace of mind that it's now safe to drive. Darren let me have a courtesy car the whole time free of charge as it was beyond mine or his control that TLC had my car for so long, plus the bill was big enough as it was (although it could have been a lot bigger but Darren has been very kind to me in that respect). I would highly recommend them to anyone, and will keep using them again and again. They will always go the extra mile for you (pardon the pun) and it's greatly appreciated.

Visited In

Sep 2017

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Expert, friendly and committed to customer satisfaction"

By Hashim Tyabji, 25 August 2017

Read More

Just over two years ago I purchased an MX5 Mark 1 Eunos imported from Japan. It was in excellent condition in terms of body work but needed a proper service and repair of a leaking differential. None of the local garages including the Mazda dealer knew much about it. I found TLC by chance on the net as a specialist MX5 garage. Booked an appointment, met Darren the owner and instantly knew I was in safe hands. Problem was quickly sorted and ever since I've been bringing my car here for servicing. And ever since Darren has been working hard to get me to upgrade the car so that "....a nice car can become a real sports car". He is so passionate and enthusiastic and knowledgeable that I finally got sold on the idea - but postponed the decision for a year. Anyway, took the plunge earlier this week and in an incredibly short time got a call that the car was ready and looking and driving superb. WOW! what a transformation. Car has been lowered with better suspension, lovely interior upgrades, a terrific new exhaust and a fantastic performance enhancement just through better kit on the inside and re tuning. It's an hour's drive from Attleborough to my home and I was almost laughing out aloud with pleasure. Still smiling! Cost a bit but worth every penny. It's almost a different car. TLC is definitely the business. Thanks guys.On all rating values below - I would rate them better than 5 stars if I could.

Visited In

Aug 2017

Visited For

Servicing, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic Service"

By Alexander Platt, 15 March 2017

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I have taken both my Porsche and Ford here for the Servicing and the level of expertise and knowledge is phenomenal. I'm extremely particular where I take the Porsche, but trust me when you see the professional setup they have you will have complete piece of mind. Every member of staff is polite and helpful and a genuine petrol head, their passion and enthusiasm is second to none. Their pricing structure is very clear and a Vehicle Health Check is fully explained to you when you collect the vehicle. Both times my cars have been with them a courtesy car has been available which, is always helpful. I couldn't recommend this garage highly enough

Visited In

Mar 2017

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Local garage that you can trust with your Mum"

By Richard Weldon, 21 November 2016

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Booked my mothers car in for a MOT and service with this garage after a rather unsavoury experience last year with the main Ford dealer. From start to finish they were polite, informative, and were already familiar with what was required. Job done, explained in simple English the work carried out and then the bill...Almost £200 cheaper than the main dealer with the same work and original parts carried out / fitted, on a car twelve months older. Last year the main dealer advised my 76 year old mother that all 4 tyres required replacing, with 4mm tread remaining and she does 5,000 miles a year...The legal limit being 1.5mm Well played lads, you'll be getting additional work without question

Visited In

Nov 2016

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Expert, honest opinion and a job well done"

By ruth bush, 24 October 2016

Read More

Was recommended this garage by a friend. Although we live a while away it was worth the journey. My old Rav4 needed careful handling and she was treated kindly. I am delighted with the service and glad to give business to a garage where cars and their owners are truly cared for.

Visited In

Oct 2016

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Everything I could have ever asked for"

By ChloeR, 24 May 2016

Read More

I first found Darren and TLC in Summer 2015 when my Ford Ka was leaking oil everywhere! I'd already been ripped off by another place but as a young woman with absolutely no idea about cars I just wanted it fixing and at a price I could afford. Darren and his team looked at it and were totally honest with me and told me it had to go. Despite having put a fair amount of time into it, they very kindly only charged me £10 for the 24 hours I'd had their courtesy car and told me not to worry about the rest of it. As the result of this, when I came a couple of months ago to look for a new car, Darren was the first person I thought of to ask. Sure enough he offered me a couple of options that he thought would be suitable for me. He was absolutely right, for less than £1000 I'm now the proud owner of a lovely Ford Focus. It's the perfect second car! Darren couldn't have been more helpful and honest,, he told me straight away that the car wasn't perfect, it's got some scratches and it's not the fanciest thing in the world, but mechanically it's brilliant. I was walked through it's entire history, shown all of it's previous MOTs, all of the paperwork etc etc. And I completely love it! Darren is my hero! I know nothing about cars, if ever there was someone with "rip me off" written all over them it would be me. But Darren has been absolutely lovely, he's taken care of me brilliantly, I couldn't have asked for anything better. I'll certainly be back to him next year for my MOT and service and would recommend him to anyone!

Visited In

May 2016

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Still the best"

By RobertLong, 15 May 2016

Read More

I've been using The Little Car Clinic since its outset and I last reviewed in June 2011 (RDL). I'm glad to say that The Little Car Clinic has not lost any of its focus on service and expertise over the years. I'm especially pleased that although its well known as our top ranking local engineering station the prices haven't risen to cash in on its popularity - its still the honest place to go for high quality and traditional exceptional service. There are also a small number of vehicle sales available which offer another trustworthy service worth going to The Little Car Clinic for. Robert David Long.

Visited In

Feb 2016

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"The best garage I've ever used"

By AlexDemetriou, 13 May 2016

Read More

I am thrilled with the service I have received. The receptionist was warm, efficient and hilarious to boot, the mechanics are courteous and extremely knowledgeable, and Darren (the owner) impressed me hugely with his professionalism and in the way he provided me with a very thorough explanation of problems found and work undertaken. He is clearly passionate about his job. As I wasn't able to leave my car with them all day, I was also very impressed with the way they handled a service, diagnosed front brake pad/disc wear, ordered new parts, fitted them, and test drove the car all before I picked it up at 1.45pm the same day!! Brilliant.

Visited In

May 2016

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very helpful"

By BigTrak, 10 May 2016

Read More

I booked my signum in for a service and MOT but the day before it was due to go in the power steering failed. Guys in the shop were great, had a look and diagnosed it. Phoned up during working on it to confirm what was wrong and offered alternatives to a new ecu (saved me about £1000 in the process!) MOT and Service were completed, offered a quote for some minor advisories and will book in again. Very reassuring to find a good local garage and wouldn't hesitate to recommend.

Visited In

May 2016

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Dreams become realities!"

By Mini-holic, 12 June 2015

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If I ask the question to anyone at TLC is it possible to put the engine from the space shuttle in the worlds smallest car. They look at me, smile, and say absolutely. Daz and his crew are the only mechanics I trust to leave my cars to every time the Gov decides I'm needed in a sandy part of the world. After I return home they are in better condition then when I left them. Any American military near RAF Lakenheath or Mildenhall, well worth the drive down the newly remodelled A11. Which has no speed camera mind you... ??

Visited In

Jun 2015

Visited For

Servicing, Repairs, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"The best garage around by far."

By Martys, 11 April 2015

Read More

I’ve used garages of all types over many years and there has often been a dilemma in choosing the right one. Most have their good points but main dealers can be expensive, inflexible and often quite impersonal. Independents can be of varying quality and quite often disorganised places with inconsistent outcomes. How do I choose from the bewildering assortment on offer? Well, the Little Car Clinic is different so now it’s an easy choice. I’ve used TLC for 2 years now and I would not want to go anywhere else. First impressions say a lot, you will find a clean and well organised environment with friendly, helpful and knowledgeable staff. Discuss booking your car in and you will get the next pleasant surprise, a good technical diagnosis, a clear plan of work with a fair and transparent pricing structure. The guys at TLC know what they are doing. Even if you’re a novice with cars and think that "One o't cross beams gone owt askew on treadle" there’s no need to worry, you’ll get a fair and proper assessment of your needs. The Little Car Clinic has the best parts of a main dealer and an independent rolled into one.

Visited In

Apr 2015

Visited For

MOT, Servicing, Repairs, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"The Complete Package"

By dbw, 24 February 2015

Read More

Excellent experience at this garage. Servicing completed properly, with advice offered for possible future maintenance by attentive and friendly staff in very clean working conditions. In addition, mechanics are polite and the owner is willing to spend time with you, explaining every step of the process. It's clear that the staff share the owner's enthusiasm and ethos for good service. Moreover a price menu means you have a good idea what all this will cost upfront. In my case, owner Darren also set up my MX-5 to handle much better than before. This garage really is the complete package.

Visited In

Feb 2015

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Where attention to detail matters"

By Peternb, 20 August 2014

Read More

I've just brought my MX5 back from TLC. A full service, new brakes and pads, and four wheel alignment, have all been explained, and other recommendations made. The car is hugely improved, and I won't hesitate to go back.

Visited In

Aug 2014

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent Garage!! Recommended for sure!!"

By Hailz, 13 July 2014

Read More

After seeing reviews and reading them, I had made my mind up to take my car to the little car clinic, I am so glad I did!! I then saw a advert in the paper for the little car clinic, and it really made my mind up to go ahead and use this garage! Being a lady I had previously had been ripped off by another garage, so I didn’t want this to happen again! Darren at the car clinic is sooo helpful, friendly, and give’s the best advice for you and your car and what to do! The courtesy car I was given while my was in the garage was a great little car, and it was so good to have a courtesy car, that life went on, and thing’s didn’t have to change due to my car being in the garage! Excellent service, excellent price and a fair price! Helpful people too, fast efficient service, nothing was a problem for them, I can’t believe either how fast the work was done, and I had my car back too! Very honest service and very honest people at the little car clinic! I now will be using this garage as my main garage, and all my work to my car, like mot’s services, and any problems, etc. , 10/10 , :) One very happy satisfied customer!! :)? ?

Visited In

Jul 2014

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant, couldn't wish for better."

By martinzx9r, 17 May 2014

Read More

After hearing good reports I called in this morning for the wheel alignment to be set up my Mazda MX5 and the air con to be re-gassed. I left with a car that went round corners in a way it never has before and air con that has worked for the first time in several years. I'll definitely be using them again and would happily recommend them to anyone looking for a decent garage that won't rip you off.

Visited In

May 2014

Visited For

Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Well, have read the reviews, and heard good things, but, wow, are these guys good!"

By Anonymous, 12 March 2014

Read More

After reading up on 'The Clinic' I thought i'd give them a try with my Mazda Mx5. I don't really know that much about cars and was always wary of going to somewhere new. However, from the time I called in and talked to the owner, who races a one off MX5,to the phone calls I received about what was going on right through to getting my car back, which was better than ever, I simply cannot thank / praise these people enough. The car now drives like new, the knowledge that these chaps and chappesess have is very comforting in the fact that you can sit back and relax in the knowledge that your car will be fixed to a fantastic standard. Thanks again, I will be back!

Visited In

Mar 2014

Visited For

MOT, Repairs, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent customer service, helpful, friendly and COMPETENT!"

By Anonymous, 14 November 2013

Read More

What a fabulous garage; all of the employees are friendly and helpful. The whole business focusses on the needs of the customer rather than just replacing things! I will continue to use them in the future as it is by far the best garage I have ever been to.

Visited In

Nov 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"The best garage I've ever been to."

By shedan, 13 July 2013

Read More

Saw the garage advertised and the reviews on this site and decided to try it. I can only describe the experience as 1st class. Very friendly and obviously a wealth of knowledge. Courtesy car supplied and when I collected my car it had been valeted. I have every faith in them and will be using them for every service in future.

Visited In

Jul 2013

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Amazing - honest, reliable, great service and at a great price"

By Anonymous, 12 June 2013

Read More

I cannot recommend this garage highly enough. No matter what problem I have with my (ancient) car, I always get treated with respect and any problems are discussed with me in terms that I can understand. As a woman I've used garages before where I've had no idea what was happening, what I was being charged for and even if the work had been done properly. But that is now a thing of the past. Thank goodness for this garage. Don't go anywhere else.

Visited In

Jun 2013

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant on all aspects"

By Sheila1, 16 February 2013

Read More

I have been a customer of this garage since moving to the area nearly 2 years ago. In January this year my vehicle was written off by a young lad acting the fool in the snow. Knowing how much I loved this car, the garage owner drove all the way to Derby to get me a replacement (but newer) vehicle. The only thing I had to pay was for his diesel, there was no charge for his expertise or time. The Little Car Clinic go out of their way to please the customer. My father also now uses them having been ripped off in the past by other garages (he is elderly), I would not go anywhere else and would recommend them to anyone. Customer satisfaction is their forte and it shows. First rate for everything and if you do have to wait while your vehicle is being mot'd or repairs, the offer of tea and coffee is on hand, totally trustworthy,friendly and efficient.

Visited In

Jan 2013

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Superb"

By Anonymous, 11 January 2013

Read More

Friendly, knowleadgeable, very clean environment, and above all honest! How many garages would quote a price, and after the customer has accepted and had the work completed phone back to advise the quote should have been less and adjust the bill down to suit? Could have easily just not let me know and taken the higher amount from me and I'd have been none the wiser. Honesty and expertise much appreciated, will use again for sure.

Visited In

Jan 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Is Carlsberg made garages..... In one sentence: take your car here."

By Chillums, 12 September 2011

Read More

I'm always sceptical about garages, their motivations and the quality of their staff. Let me just say that this place is the proverbial hidden gem of garages in Norfolk. The staff are honest, knowledgeable, friendly and take a refreshing approach to customer interaction and service. If you want to see how a good business can be run then go and visit these guys, you will not be disappointed. If you're reading this and are trying to decide whether to give them a try: just go there already!

Visited In

Sep 2011

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Tender Loving Care"

By RDL, 24 June 2011

Read More

What a breath of fresh air! Imagine – a spotless workshop and an interested and knowledgeable workforce. They paid close attention to my Mercedes S 500 L and turned a good and solid car into a dream car. You have to experience it to believe it. I was given had a courtesy car that required no paperwork or any effort on my part throughout the service period and my car was handed back to me spotless inside and out. Think how you would like your car and you to be treated – then go to the Little Car Clinic and have your dreams made true. The bill was also £500 less than I’d ever paid for the work before – you just cannot beat it!! I'm one very very satisfied and frankly amazed customer would will go back again.

Visited In

Jun 2011

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Mill House Garage, New Buckenham

Read More

Wrights Attleborough Ltd

Read More

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