Ray Williams of Burnham, Slough

Ranked #76 of 126 in Berkshire

Services: MOT, Servicing, Tyres, Exhausts

268 Argyll Ave

Slough

Berkshire

SL1 4HE

Call 01753 576853

Reviews

Add A Review


Recommended

"Very Good value for money & Excellent customer service"

By nouman arayain, 25 December 2019

Read More

My 2nd visit was due to a new problem in my car (Exhaust). All 3 sections of my car exhaust needed changing; this was confirmed by 2 other mechanics. I bought the parts from the web and requested Ray Williams of Burnham Garage to fix the parts, which they did in a record time. I was surprised when i was told that i will be charged for only 1 hour labour, in my estimation it was at least 1.5 hours work. Job was very well done; my 2nd visit was super satisfactory. My Ray William is a through gentleman and a generous human being.

Visited With

My vehicle

Visited In

Dec 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Speed & Quality of work

Bad Points

Every thing was Superb

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent Service & Superb Skill level & very kind garage"

By nouman arayain, 31 October 2019

Read More

My car was in a bad shape (rear brakes) when i took it to Ray Williams of Burnham. Car condition was assessed and it was decided that car was not driveable. As it was late in the afternoon i was generously given a replacement vehicle by the garage, which greatly helped me. As the car was under warranty, it was also handled by garage with lot of patience. My car was fixed very professionally and at a very reasonable cost. I will recommend this garage 24/7 & 365 days a year to all who are looking for honest & professional service.

Visited With

My vehicle

Visited In

Oct 2019

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Superbly skilled & brilliant staff & a generous owner

Bad Points

Nothing bad to say, i had a very good experience.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Quoted £330. It ended up £1000"

By Don McEwen, 20 May 2019

Read More

Used a second-hand water pump that didn't work. The second time it was fixed. Please don't use this garage. Damaged the side of my van and done nothing to fix this.

Visited In

Jan 2019

Cost

£1000 plus

Duration

1-3 days

Visited For

Repairs

Good Points

Please don't use this garage. He damaged my van paint work

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Efficient Professional Service!"

By Anonymous, 18 January 2019

Read More

I am a Fleet Manager and have only good things to say about this garage. The fastest most efficient garage ever. All the work is explained and shown before agreeing costs. Great teamwork between all the mechanics; I have taken in a dozen or so vehicles in the last 6 months and I have had no issues whatsoever.

Visited With

Company car

Visited In

Jan 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

All the mechanics are great and really work as a team. They will show you the brake disc wear for example so you can make an informed decision

Bad Points

Not applicable

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent"

By Anonymous, 31 December 2018

Read More

Brilliant service, Explained the problem, fixed my car. All staff very friendly and helpful. Highly recommended.

Visited With

My vehicle

Visited In

Dec 2018

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Honesty, speed, service.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Exceptional, good old fashioned honesty and courtesy "

By Anonymous, 6 December 2018

Read More

I would recommend Ray and his team to anyone and everyone. He is honest, fair, reasonably priced and what he doesn't know about your car he will find out. He is an exceptional mechanic with a outstanding level of customer care and attention to detail. Nothing is too much trouble for him.

Visited With

My vehicle

Visited In

Dec 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Great customer service

Good Points

Total 100% confidence in Ray and his team

Bad Points

Nothing to dislike if you tried

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Awful "

By Anonymous, 29 November 2018

Read More

Always put my car in with full tank and recieve it back with almost nothing left. Put in my car for a cheap repair of one thing, they found another issue which costed £1300 to fix. Called me once but I couldn't answer as I was working so they decided to fix this anyway. This repair cost more than the car and I could have bought a replacement car for less and the car would have run without this repair anyway. Car broke down 2 days after being cleared by the garage anyway! Very angry and disappointed with this service!

Visited With

Family member's vehicle

Visited In

Apr 2017

Cost

£1000 plus

Duration

1-3 days

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service and highly recommend."

By Anonymous, 18 July 2018

Read More

I scheduled the car in for a regular service and I have a set of wheels where the wheel nut holes needed the bore increased by 1mm and re-balancing to fit my current car. Ray's team completed the service and Ray worked with a local precision engineer to get everything done for a great price.

Visited In

Jul 2018

Visited For

Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"I would highley recommend. I had an Engine Fault and they diagnosed the problems said i would possibley need 2 parts but in actual fact only needed one so they were very honest and the cost very reasonable and very fair.They also lent me a courtesy car for the duration. Vet impressed with customer service and Ray Team especially Ashley who was exceptional."

By Anonymous, 29 June 2018

Read More

Called Ray Williams when I had a fault message appear on my screen. I lost air conditioning and power. Ashley took my call and he was so helpful and professional and said even though they were bust he could see me at 2pm that day and do a diagnostic test. Sure enough at 2pm I was seen. Ashley was hands on showed me what he was doing and basically told me I had a fan issue and should not drive it as no fan to cool the engine at all. He said I may need a fan controller and a fan assembly and would order both parts. He kept me up to date and with progress and prices. He also gave me a courtesy car which was fantastic and helped me out while the repair was carried out. Over and above what I expected in the customer service dept. He called and said the parts would not arrive the next day but the day after and when they did arrive they called to say he only needed to replace the cheaper part - the fan controller and he had everything back as it was before the issue. I can't recommend Ray Williams and team highly enough for there professionalism and quality of service. I am one happy customer. Ashley's level of customer service was exceptional from start to finish which again showed his knowledge and experience. Thanks again Ray Williams and team especially Ashley and I will be coming back and will recommend to friend and relations. Well Done again.

Visited With

My vehicle

Visited In

Jun 2018

Cost

£100-£500

Duration

1-3 days

Visited For

Citroen DS3 - Error warning - Engine Fault - needs repair.

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Fair and Honest and what i thought would be a £400 job cost less only 115 as only needed one part instead of 2. Also garage looked so well maintained and staff were brialliant especially Ashley who lo

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"The Best Garage in the Berkshire Area. The service is to the highest level & the team is extremely qualified and polite. Highly recommended in all aspects!"

By Anonymous, 12 May 2018

Read More

I had the distinct pleasure to meet everyone at the garage this morning. I am a newly qualified driver with a Peugeot 207CC which I bought with 102K mileage/2007. I had so many issues with it in the last month, took it to 2 other garages and nobody was able to tell me what was wrong with the car. Today morning I took it to this garage and the owner and the 2 staff were extremely lovely, very knowledgable and experienced and as soon as they opened the car, they told me the issue. Me being a new driver and "stupid about cars", they took the time to show me everything that is needed fixing, explained it in a language that i could easily understand and fixed every little small bits for a very good price. They are extremely great at service, repairing, explaining, helping, etc. and I will never ever use any other garage, but them. They are extremely cheap with prices compared to the quality of the service which is the highest, so I am extremely happy with them and highly recommend them to anyone!!! Especially Peugeot drivers who have issues with antipollution system fail error! Thank you Ray and Joe, and everyone else who helped me today! Anett

Visited With

My vehicle

Visited In

May 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Online booking

Good Points

Service, Repair, Team, Professionalism, Helpfulness, Knowledge, Experience

Bad Points

N/A

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Ray is dishonest!"

By Sylvester Brown, 5 March 2017

Read More

I called Ray and asked for a price for a new clutch,he gave a price and said it included VAT. When I went to collect the car, the price had doubled as he'd carried out work that had not been agreed,and justified it by claiming it was for my own safety. When I challenged him, he started telling me about the monthly outgoings he had for running the garage!! DO NOT USE THIS GARAGE! His answer to paying the bill is do you have a credit card? It appears that this was not an isolated event and is common practice based on other reviews I read afterwards!

Visited In

Mar 2017

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Poor "

By midiman, 15 June 2016

Read More

I've used this garage a couple of times, and I wouldn't recommend them to anyone. The old boys mannerisms are appalling, and he doesn't listen to anything. All you will get is a bill for something that you didn't need doing, and the initial problem will still be there. I ended up going to a specialist who fixed the problem for a fraction of the price, and they didn't advise me about scrapping my car!! The best part is having to listen to the owner talking about his fancy holidays while he keeps you waiting to pay for the disservice. Shocking, and you would be better to go elsewhere. BTW, my car is still on the road, and I’ve managed to find someone that can repair my car at a fraction of the cost. Don’t believe a word about them being a Citroen specialist.

Visited In

Oct 2014

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"fantastic, honest service!"

By Zoomoon, 6 October 2015

Read More

I found Ray's about 7years ago now and recommend to everyone I know. Ray is always very helpful and gives tips on how to save money on the bits I can do myself. The staff are all friendly and helpful and it is so nice to have a garage that won't rip me off. I can't think of a single negative thing about this Garage. Ray offers to drive me to work, when I drop my car off for any work and will also offer to pick me back up. very genuine guy.

Visited In

Sep 2014

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Local workshop based business on Slough Industrial Estate"

By Bertrand, 12 February 2013

Read More

Ray Williams has attended on my Citroens 3 BX's 2 Picassos, 1 Xantia, 1 Xsara Coupe over nearly twenty years. While the continuity benefits me, I have never been let down. Proposed repairs have always been fully explained and estimated, and vehicles have kept running reliably. I have been delighted by the service provided by this outfit, sadly I have left the district.

Visited In

Jan 2013

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Consistently reliable, good value service"

By Moosie, 23 October 2012

Read More

I have used Ray Williams, a Citroen/Peugeot/Renault/Bosch specialist numerous times over the past 6/7 years. I have used this garage for regular services, MOT tests and one-off repairs- eg fitting new front springs, or for electrical repairs. I have always found Ray and his staff to be extremely straightforward, fair-dealing and good value. I have no hesitation in giving Ray Williams a hearty recommendation.

Visited In

Oct 2012

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Thorobred cars, Staines

Read More

Graysheen Garage, Gerrards Cross

Read More

Your Review of Ray Williams of Burnham, Slough

Your Visit

I visited this garage in: *

for

MOT

Servicing

Repairs

Performance Tuning

Other

Your Review

Sum up this garage in one sentence *

What was good about this garage?

What didn't you like about this garage?

Your Review *

Rate this Garage

Expertise

12345

Speed

12345

Helpfulness

12345

Value For Money

12345

Quality Of Service

12345

Overall *

12345

Would you recommend this garage to a friend? *

Yes No

Pick any of these that were appropriate

The car was washed and cleaned

Work carried out was comprehensively explained

Invoice was clearly itemised

Great customer service

Pick-up and collection service

Courtesy Car

Online booking

Image Upload

Upload an image of your car

Uploading…
Done!
Error! .

Upload an image of the garage

Uploading…
Done!
Error! .
* required fields