Thorobred cars, Staines

Ranked #3 of 209 in Surrey

Services: MOT, Servicing, Gearboxes, Tyres, Exhausts, Brakes, Clutches, Used cars, Accident repairs

1 Shepperton Rd Staines

Laleham

Middlesex

TW18 1SE

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MOT

Service

Repairs

Reviews

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Recommended

"Honest, highly knowledgeable and friendly service."

By Anonymous, 1 November 2018

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Went to Thorobred Cars to have a rainwater leak investigated on the passenger side with little knowledge of where it came from other than it being around the door area, they booked me in swiftly over the phone and after explaining the problem they were able to resolve the issue quickly by refitting the inside panel and replacing a window seal. Throughout the process they were very friendly and understanding of the problem, and worked with utmost professionalism, showing me the problem item and explaining the repair process. Definitely recommend their services!

Visited With

My vehicle

Visited In

Sep 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Great customer service

Good Points

Excellent customer service, highly knowledgeable and understanding.

Bad Points

Nothing.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Exceptionally knowledgable with reference to the problem with my car and discussed in detail what had to be carried out"

By Anonymous, 6 June 2018

Read More

I was impressed with the helpfulness of the garage and felt the cost was reasonable for the work which was carried out.

Visited With

My vehicle

Visited In

Jun 2018

Cost

£500-£1000

Duration

5-9 hours

Visited For

Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

outstanding service

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly & Caring "

By Anonymous, 6 June 2018

Read More

Friendly family garage, treated as if one of their own.

Visited In

Jun 2018

Visited For

Helpful with a quick bulb fix!

Additional Services

Great customer service

Good Points

Quality Service

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"I won't go anywhere else"

By Trish Warburton-Russell, 12 May 2018

Read More

All my family including my Brother in Law. who travels from Ealing uses Thorobred. As a woman I always feel comfortable going in on my own

Visited With

My vehicle

Visited In

Feb 2018

Cost

Up to £100

Duration

1-5 hours

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Very friendly, honest and excellent service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A great trustworthy local garage."

By Gary Hadfield, 23 April 2018

Read More

I would not take my car anywhere else...

Visited With

My vehicle

Visited In

Apr 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

Honest service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Amazingly honest and thorough "

By Anonymous, 5 April 2018

Read More

These guys have worked on all my cars for years. They are very thorough in their checks, reasonable with their pricing and honest about their work! I would not take my cars anywhere else (unless they recommend them - which they have done for my 1973 VW) thanks chaps for all you do.

Visited With

My vehicle

Visited In

Apr 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Once over of VW bay camper and MOT, Servicing

Additional Services

Car cleaned, Itemised invoice, Great customer service, Courtesy car

Good Points

Relationship with customers and their cars

Bad Points

Absolutely nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Helpful, kind and willing to go the extra mile"

By Anonymous, 5 April 2018

Read More

I bought a car from Thorobred Cars this week. The service I received from Lloyd was second to none. He answered all my questions and didn't make me feel like the sale was being rushed. He was extremely helpful with arranging the tax and sending off the necessary documents. I highly recommend this business to anyone looking to buy a car.

Visited With

My vehicle

Visited In

Apr 2018

Cost

£1000 plus

Visited For

Buy a car

Additional Services

Car cleaned, Itemised invoice, Great customer service

Good Points

The service was excellent

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very professional and efficient "

By Anonymous, 25 March 2018

Read More

So easy and helpful would recommend to frienda

Visited With

My vehicle

Visited In

Mar 2018

Duration

1-5 hours

Visited For

A diagnostic scan & reset

Additional Services

Great customer service

Good Points

Welcoming and friendly

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"I felt well looked after, in safe hands, I was listened to and all the staff were freindly, patient & professional"

By Anonymous, 24 March 2018

Read More

I am a single, older, lady who needed a new car who felt in good hands in this small family run garage. I will be (and have already, recomended this garahe to any-one who wants a small, nearly new, low millage car. I was extremley happy with the service I recieved.

Visited In

Mar 2018

Visited For

to look for a nearly new car

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

freindly, knowledgeable, not pushy at all.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great service, excellent value, highly recommended"

By Frederik Hansen-jensen, 2 February 2018

Read More

It is great to find a friendly, trustworthy, local garage. Although they are very conveniently local to where I live, I would recommend them to anyone, even if they have to travel a fair distance to get there! A rare gem. You won’t be disappointed.

Visited In

Feb 2018

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Trustworthy and friendly"

By Amanda Heilbron, 23 October 2016

Read More

I have been taking my car to Thorobred Cars for more than 10 years and can't rate them highly enough. They are totally honest with their advice and always explain clearly what repair may be required and give options. As a female going to a garage can be intimidating but Clive and Lloyd explain things clearly. If a part has been changed they will show the damaged part and show the reason the change was needed. I trust them to do the best job for my car and for me. Customer service is first on their list and they are reasonably priced too. I wouldn't go anywhere else.

Visited In

Oct 2016

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Outstanding family run business offering exceptional service."

By Daughtreypey, 13 April 2016

Read More

We recently visited this garage to purchase a Citroen C-Crosser. From start to finish the service offered by Colin and his son Lloyd was exceptional. They were professional honest and totally above board. We had travelled from Sheffield to Staines to make this purchase and the experience was fantastic. I do not hesitate from recommending this business. It is the epitome oh how every garage should operate, with integrity. Peter Daughtrey

Visited In

Apr 2016

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Car purchase the way it should be everywhere"

By CLB, 11 November 2015

Read More

I bought a SEAT from them earlier this month. You would think i was buying a RR. They are meticulous with their records and vehicles sold, i got a number of valuable coverage thrown in too. They are not strictly a car sales place, normally their vehicles come from customers who cars they have serviced and therefore know a lot of history about the vehicle. There sense of service is impressive, no detail is too small to log and they are able to keep your car in seriously top condition for high resale. After one encounter, I see no reason why I should not let them baby my car up to resale. We all have horror stories about mechanics and they are aware of that. If nothing else, its really worth chatting with them.

Visited In

Nov 2015

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Amazing customer service! "

By Anonymous, 2 June 2015

Read More

This is the first time I've ever been to a garage. Having only passed my test a few months ago. I took my car in because it was making a creaking noise everytime I turned a corner. Being a young woman I was nervous to take it in as I've often heard horror stories of garages ripping people off. I did not find this the case at Thorobred. They couldn't have been any more helpful. Before carrying out any work on my car they compiled a two page list of important things wrong with it and less pressing things. When I came to collect the car everything was explained to me before I decided which work to get carried out. They ensured that I was sure what I was taking on before I agreed to any work being carried out and made sure I 'slept on it'. I decided to get the most important things done today and Ive just collected it. Again everything was explained to me. My car feels amazing in comparison. They are fantastic! So friendly and even made sure I got to and from work. I can't praise them enough. So if you're looking for somewhere with an award winning service a smile and a calming temperament, don't hesistate to go to Thorobred!

Visited In

Jun 2015

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest Family Business "

By Anonymous, 24 March 2015

Read More

As novice motorist, I have to trust my garage to present me with an honest evaluation of repair work that needs to be done. I bought my alfa romeo car from this car in 2011 for a fair price as valued by parkers. On collection of the car I was surprised and delighted to be told that the cambelt change, had been changed a no extra cost. Subquently I have used them as my garage of choice, for servicing, MOT and repairs. I have recommended them to others you have been happy with their service and would be using them to purchase my next car.

Visited In

Mar 2015

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Amazing service! Highly recommended "

By Katie Huggins, 19 February 2015

Read More

My mother and I have both had our cars serviced and repaired at Thorobred cars in the last few months. Lloyd and his dad always bend over backwards to give the best service possible. They are friendly and highly skilled, and they have helped us out with our vehicles on several occasions. No job is too big or too small for them. They have always put us at ease and we will continue to use their garage for as long as we have cars on the road! Can't thank them enough for all of their help.

Visited In

Jan 2015

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic service and very helpful, pleasant and friendly customer service"

By Sheryl Vaughan, 26 October 2014

Read More

This is a great family run garage - efficient and well organised - you get great coffee too. I have a fairly old car and the headlight covers were so scratched and yellowed that driving at night was becoming dangerous. Thorobred offer a service whereby they polish out all the scratches and make your headlamp covers shine like new again. Fantastic… and is far cheaper than buying new covers. What a bargain - Highly recommend.

Visited In

Oct 2014

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Absolutely brilliant"

By fitmaz, 10 October 2014

Read More

A number of years ago I bought my Fiat Multipla from this garage. It was a disgusting colour (orange) but obviously easy to find in a car park and brilliant to drive. Wonderful care and service from staff at the garage. Always sent remembers by letter about servicing and MOT. Always got a hire car when needed Obviously then bought my next car Caliber Dodge from this garage (recommended by them as they said it suited me!!) and absolutely love my car (from a woman who knows nothing about cars but does appreciate a car which is comfortable to drive and comfortable for the people who sit in the back. Same excellent service. Have absolutely no complaints and thoroughly recommend this garage for people who are looking for honesty, care and service. I did tell them I was going to write a rubbish review but was only joking!

Visited In

Oct 2014

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great service"

By Anonymous, 30 September 2014

Read More

Friendly family run business

Visited In

Sep 2014

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Highly recommended for it's service and customer care. "

By Marypleasedasalways, 20 September 2014

Read More

I have been a customer at Thorobred Cars for many years now, and recommend them to everyone. I have only ever known prompt and efficient service. All the staff are friendly and helpful and the option of a loan car has meant I have never had to miss a day at work. I have just bought a car from them and am, again, really pleased. If you are looking for a garage then I warmly recommend them to you.

Visited In

May 2014

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent"

By Ravinder, 31 August 2014

Read More

The service I have always received at this garage is outstanding. The people are very accommodating, no matter how busy they are and their work is very honest and reliable, as well as cheaper than other garages from whom I have obtained quotes. I recommend the garage highly. They respect their customers and give them time to talk about their vehicle. Thank you so much for the effort you have put in to mend my clutch so I could be work on time.

Visited In

Aug 2014

Visited For

MOT, Servicing, Repairs, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic!"

By Anonymous, 31 July 2014

Read More

I happened to walk past Thorobred Cars after a very disappointing experience with another garage in Ashford on the same day. I walked in about half an hour before they closed and asked for their advice with my Nissan Micra. Lloyd who served me was so helpful and I felt they were very professional unlike the other garage I had visited earlier that day. I waited in the pub next door while they looked at my car and went back to them after about 20 mins. My car was fixed!! it was just a fuse that was causing the problem. The other garage in Ashford couldn't even find out what the problem was although they kept my car almost all day, so it was amazing how quickly Lloyd and his colleagues managed to sort it out. I am so grateful to them and recommend them to everyone. I left their card on the notice board at work as I was impressed with their service, professionalism and friendliness. Thank you so much!!

Visited In

Jul 2014

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"SUPER FRIENDLY AND HONEST, GREAT PRICES, GREAT SERVICE - definitely recommend and will visit again!"

By alexandra1985, 18 July 2014

Read More

I have come to Thorobred cars after a very disappointing experience with BMW Cobham. Clive at Thorobred was very accommodating and agreed to take the car in at very short notice. I was able to drop the car off after work (they have a convenient drop-off service) and the work was done very quickly. The whole experience was fantastic and the price tag was a nice surprise at the end - 3 times lower than the quote from BMW! The guys at Thorobred Cars were super friendly, and as a woman (for once!) I was not made to feel uncomfortable or intimidated when picking the car up from the garage. They showed me the broken part and explained what happened. Better yet, they fixed a lose part in the boot free of charge, purely to spare me the hassle later (it could have caused a lot of issues with the folding roof if it came undone at the wrong time!). You could really see the care and attention everyone there had for the cars and the customers - I would highly recommend this family-run garage to anyone! I am in the process of moving to a new house, and although I will no longer be local to Thorobred I will definitely add the few extra miles to my journey and make sure any future work needed on my Z4 will be done there! Great place - left a very happy customer with a huge smile on my face!

Visited In

Jul 2014

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic hassle-free experience!"

By Anonymous, 16 July 2014

Read More

Even though I have lived locally to this garage for most of my life it was the first time that I had actually gone there. I will definitely be going back! It is a long-standing family business which shows exceptional commitment to its customers. The fault with my car was a time consuming job. I had to go to the garage on 3 occasions. Each time I was warmly and courteously welcomed. As a new customer my car was given a thorough inspection as part of the service and other minor issues were highlighted and recorded for future reference. I was provided with a loan car to use as I needed on all occasions. There was even petrol in it! In the past when I have had loan cars with other company I have been scared stiff to use, but with Thorobred they were so relaxed and informal about the process. My appointments were arranged in advance and I was able to drop off my car the day before and collect the loan car early because of work commitments. The repairs were carried out in a timely manner. I was given a price for the job in advance and the final bill was £80 less than expected. My car was even cleaned. To be honest, the whole process was so stress-free that on the last occasion I actually forgot that my car was in the garage! I was also able to return the loan car and collect my car at my convenience. A thoroughly professional hassle-free experience. I recommend this garage and the fabulous people that own and run it!

Visited In

Jul 2014

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service."

By Yassen Mijorski, 15 July 2014

Read More

Very good garage, friendly staff and fast service.

Visited In

Jul 2014

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent family run village garage"

By andy1663, 1 July 2014

Read More

A traditional family run village garage with excellent service. I've had two cars serviced by them over the years. Clive and Lloyd couldn't be more helpful, always happy to discuss any issues and explain any work that's needed. A real gem of a garage.

Visited In

Jun 2012

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Knowledgeable family garage, always happy to help. "

By Ewan7, 30 June 2014

Read More

I am perhaps idiotic, but none the less the proud owner of a phase 2 Alfa Romeo Spider. Since owning the car earlier this year, Thorobred cars have changed the timing belt, water pump, and serviced the vehicle for a very competitive price. More recently I had a split power steering hose replaced, a specialist part no longer made. Unlike my more local garage, they managed to source a replacement part and fix my car quickly. They are clearly very knowledgeable and passionate about Italian cars, which I am sure saves not just money, but inconvenience, and time.

Visited In

Jun 2014

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Knowledgeable,friendly ,long established business"

By BiscioneBadge, 27 June 2014

Read More

I've used Thorobred on and off since 2008 and would definitely recommend them to anyone. The work they carry out is done to the highest standard and I've never had cause to take my car back a second time for work that they've carried out.They are always happy to answer any questions and are a wealth of knowledge. They even tolerate weekend "mechanics" like me asking incessant questions while they're trying to work ! :)

Visited In

Mar 2013

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent Workmanship, Nice People and it's Organised to your Requirements"

By knoppy1987, 27 June 2014

Read More

I've been on the look out for a good Alfa Romeo garage in a good while and with the arrival of a little project GTV I thought I'd give the most local place to me a try after some positive reviews on the Alfa Owners Forum. My first impressions were great; Clive and Lloyd were very interested in Alfa's and I got impression straightaway that they would treat the car as their own. This was helped by the fact that Lloyd's knowledge of the Spider 916/GTV chassis and components was (is) flawless. The best part about the experience was that I got a lesson on what was wrong including the component that was failing. I then got my own personal plan of what needs to be targeted in the future and what needs to kept an eye on. All of this extra and as far as I can see, just part of normal service and part of a more than reasonable price. The car got a wash, I was kept up to date and it was a pleasant experience. I even learned a bit about Alfa Sud's from Clive which as an Alfa enthusiast, is welcome. I'll be using them again there is no doubt about that.

Visited In

Jun 2014

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good,honest and brimming with knowledge "

By martinos, 26 June 2014

Read More

I have owned my 916 Alfa gtv T.s for ten years. I have always taken my car to Thorobred cars, the reason being the great service, advice and knowledge regarding most cars. Being an Alfa owner one if the most important things is to have a good garage you can trust to do the job correctly and to the standards set only by the factory. If you don't want to pay main dealer prices and get the same/better quality of work done for a much better price go to Thorobred cars in Shepperton. The only time I didn't go to Thorobred for an oil change it cost me a new engine. We won't mention the clowns who did that. But thanks to Thorobred my car was back to it fully functioning self with a week!!!! Thanks to Lloyd who done an amazing job....thank you Lloyd. And It always comes back clean,shinny and feeling like new. Your be hearing from me soon need a service...as a long standing Alfa owner I recommend this garage.

Visited In

Jun 2014

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"excellent"

By elmiles, 25 June 2014

Read More

We were very happy with the service that we received. They were helpful and honest. will definitely be using it in the future.

Visited In

Jun 2014

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Stars"

By Anonymous, 24 June 2014

Read More

Sorted my little car out niceley Thank You

Visited In

Jun 2014

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly / Helpfull / good people to know ."

By alfalady01, 23 June 2014

Read More

Ive been taking my car here for a while now and always recived a warm welcome from all of the male and female staff. Its nice to have my car washed every time i collect it and a free courtesy car is always helpful. Having had bad experences in the past with other garages, I wouldnt go anyware else now.

Visited In

Mar 2014

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Trustworthy, skillful and highly recommended. "

By ActiveD, 23 June 2014

Read More

I took my car to Thorobred for its MOT and additionally had a full service. The full staff there are professional, courteous and knowledgeable. What struck me most was how approachable the mechanics were and how happy they were to discuss the problems with my car and explain the technical bits to me. The garage is clean, tidy and appears well maintained. I had no issues with leaving my car there over night whist some work was done. The price was fair and the work very well done - my car passed the MOT and is running better than ever. I'll be taking my car back again for its MOT next year and would highly recommend this particular garage.

Visited In

Apr 2014

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A garage you can trust "

By Anonymous, 22 June 2014

Read More

A garage that is honest, friendly and gets the job done in time.

Visited In

Apr 2014

Visited For

MOT, Servicing, Repairs, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent shopping experience !"

By winnie the pooh, 21 June 2014

Read More

Very happy with my new fiat 500!

Visited In

Jul 2013

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Alfa / Fiat specialists"

By goodvibes, 19 June 2014

Read More

Very knowledgeable about all things Alfa, always know what's going on with the car and what will need doing. Also know where to get parts and when to go with OEM, second hand or replica, which can save a lot of money.

Visited In

Jun 2014

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

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Read More

Wheelbase Garage

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