Munich Legends

Ranked #59 of 108 in East Sussex

Services: MOT, Servicing

The Ashdown Garage, Lewes Rd

Chelwood Gate

East Sussex

RH17 7DE

Call 01825 740456

Reviews

Add A Review


"I would not use this garage at all. Unprofessional and unable to take responsibility to rectify their mistakes "

By Carly Kett, 13 May 2020

Read More

I have a rare BMW and I trusted Munich Legends to carry out a MOT and service on my car. Whilst my car was in their care, the bumper and wing was damaged. Whilst I do understand accidents happen, my car was returned to me on three occasions, the first time the car was returned the paintwork had more scratches then was originally delivered to them, which I was really surprised at, as I had read good things about Munich Legends. They took the car back to sort out the scratches, but when the car was returned a second time, there was grease and oil all over my beige interior, and the original work carried out on the wing and bumper had bubbled, which I was surprised no one at Munich Legends had seen this prior to delivering the car. When I discussed this with the driver, he said that it is only noticeable, because I knew it was there, which really shows lack of care and professionalism from them. On the third occasion, the car was delivered again and a replacement wing was fitted on my car, but there was a clear ridge between the wing and the bonnet and again, I was surprised this wasn’t picked up. When I spoke to them again, they just said it was a standard wing and there was nothing else they could do, which wasn’t the response I was looking for from a professional garage. I then took my BMW to a main dealers which fixed it with no fuss and were completely professional from start to finish. It has obviously cost me more money to use Munich Legends as I had to pay the main dealers as well to rectify the mistakes made by Munich Legends. I did contact Dan (the owner) to ask for compensation towards my invoice, but he clearly stated it wasn’t their responsibility, even though I had an email from Stuart (service) stating the car was damaged in their care. I have certainly learnt a lesson from using these guys, as the cars are the Munich Legends, as it certainly isn’t Dan and his team!

Visited With

My vehicle

Visited In

Aug 2019

Cost

£1000 plus

Duration

2 weeks plus

Visited For

MOT, Servicing

Additional Services

Pick-up and collection

Good Points

Unfortunately, I do not have anything positive to say about Munich Legends

Bad Points

Unprofessional. Damaged my rare BMW and I had to go to a main dealers to rectify their mistakes. I have never experienced customer service like this with quite abusive emails from Dan the owner, but a

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"great bmw dealer,great name,"

By Anonymous, 10 July 2018

Read More

munich legends, I took my bmw m sport in for a full service,.They done everything i asked,and carried a health check on the car.The invoice was clear ,the bill was al lot better than most bmw dealers. They have a great name, a great image ,and great show room. these people know about bmw's right down to the last nut and bolt.I will always use these people whilst i own a bmw. regards mr hamilton.

Visited With

My vehicle

Visited In

Jun 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Online booking

Good Points

clear, to the point, do what you ask them to do ,on your car,rates good

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"I am confident of Munich Legends competence"

By Anonymous, 16 November 2017

Read More

Soon as my car was out of BMW contracted fixed-price servicing I sought these guys out because BMW main dealer did the minimum, which in some bad years entailed me visit several times for servicing, plus another time for the MOT (because their MOT guy was on holiday !). Therefore I am happy to report Munich Legends did what I want, not what BMW contracts minimum stipulates - e.g. I wanted oil and filter changed but Munich Legends told me it's not needed. Nevermind, an engine likes clean oil and filter not oil that used up to 20,000 miles like BMW minimum says. Munich Legends told me air filter shouldn't need changing according to the servicing book. Nevermind I said that I could not trust BMW main dealer to have changed it when they ought because I still recognised the same damaged on the filter after the car had been in a number of services. While waiting at Munich Legends for 3 hours for the servicing, I also benefited from free technical discussion. If they continue to be as honest as they have been, they can service my BMW for its life as I intend to keep it for life. I had thought of buying a Jaguar XF estate as second car, but now I think if I buy a 5 series estate, I wouldn't have to look for a good Jaguar garage.

Visited In

Nov 2017

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

K&M Citroen

Read More

Uckfield Motor Services

Read More

Your Review of Munich Legends

Your Visit

I visited this garage in: *

for

MOT

Servicing

Repairs

Performance Tuning

Other

Your Review

Sum up this garage in one sentence *

What was good about this garage?

What didn't you like about this garage?

Your Review *

Rate this Garage

Expertise

12345

Speed

12345

Helpfulness

12345

Value For Money

12345

Quality Of Service

12345

Overall *

12345

Would you recommend this garage to a friend? *

Yes No

Pick any of these that were appropriate

The car was washed and cleaned

Work carried out was comprehensively explained

Invoice was clearly itemised

Great customer service

Pick-up and collection service

Courtesy Car

Online booking

Image Upload

Upload an image of your car

Uploading…
Done!
Error! .

Upload an image of the garage

Uploading…
Done!
Error! .
* required fields