Mr Clutch, Slough

Ranked #76 of 127 in Berkshire

Services: Clutches

27 Buckingham Avenue

Slough

SL1 4QA

Call 01753 552442

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"Poor Work"

By Adeel Anwat, 5 September 2021

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Date Of Visit: 02/09/2021 Cause Of Feedback: poor work Major service Mr ClutchTeam, I am very disappointed and wants to inform you that 2 days ago,I had my wife’s car major serviced in slough branch. 3rd of Sep on her way to Leicester when she was driving on motorway M69. My wife had to stop the car becz of noisemaking. car’s underneath protect shield came off and hanging under the car. Also she noticed shield was full of oil and oil was dripping on the shield too, she was stuck on motorway for 3-4 hours and waiting for AA attendance to fix the shield, AA service attended the car and notice that oil filter wasn’t tight properly and sheild was fixed temporarily as he said car must go on ramp to get it fixed properly. I want to say,this is very un professional work done by Mr Clutch Mechanic. Also we are smelling DEISEL smell inside of the car. I have got a photos as a proof and I will send you AA attendance receipt. Now tell me who is responsible for that??? Now after this careless action, I’m very Doubtful if you have done a proper job to our car. I need a proper explanation of this incident. I want you to go through again of my car to double check. If Mechanics have done service it properly??? For example Oil changing ,Filter changing ,Brakes fluid ,Radiator water (Coolant) And who will pay for AA attendance?? Thanks Sunday Mr clutch is closed, Monday to Wednesday I’m working, Thursday 9th of Sep I’ll visit you guys to fix all the issues. Car reg: SK65OHS Adeel Anwar

Visited With

Partner's vehicle

Visited In

Sep 2021

Cost

£100-£500

Duration

5-9 hours

Visited For

Servicing

Additional Services

Online booking

Good Points

At the moment nothing is looking good about this garage

Bad Points

You will find out in reviews

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent speedy service. I will defo recommend to my colleague here."

By David Ormerod, 17 March 2020

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I called the Mr Clutch and explained the problem I was having with my car. They told me to drop it in at my convenience and they would probably get to look at it the same day or the following day. In less than 2 hrs it was ready for collection. FIXED.

Visited With

My vehicle

Visited In

Mar 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Great customer service

Good Points

The speed of services and the cost. The location is good because I can drop off and walk to my place of work.

Bad Points

I liked everything about this garage.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"THIS IS EITHER A DISHONEST OR A TOTALLY INCOMPETENT GARAGE."

By manuela f koxvold, 16 October 2018

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DEFINITELY NOT A PLACE TO GO TO. WHETHER YOU ARE A WOMAN ALONE AND OLDER OR NOT, DISHONESTY OR INCOMPETENCE ARE ALWAYS A FORM OF THIEVERY.

Visited With

My vehicle

Visited In

Oct 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Good Points

THIS WAS NOT A GOOD EXPERIENCE AND YOU SHOULD NOT ENDORSE THIS PLACE

Bad Points

I PAID FOR AN MOT LAST FRIDAY AND I WAS TOLD I NEEDED IMMEDIATE WORK FOR NEARLY £300.00. I TOOK IT TO THE DEALER AND THE ISSUED AN MOTE ON MONDAY LUNCH TIME: NO PROBLEMS AT ALL, NO WORK NEEDING TO BE

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service"

By Anonymous, 24 July 2018

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I have been taking my car for mot, services and repairs for years and have always got excellent results. I have always found them to be very honest and any issues explained to me. I have always recommended it to friends who have also been sat

Visited In

Jul 2018

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Online booking

Good Points

Friendly, honest with a personal touch

Bad Points

All good

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent conscientious friendly service at a very reasonable cost"

By me0009, 13 October 2012

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AA Vehicle inspection recommended 9 Essential repairs on my daughter's Renault Espace, most important was cambelt. Took it to Mr Clutch in Slough, who quoted a price half the price that AA thought we would have to pay. Mr Clutch had not seen the AA report but off their own bat made suggestions that covered all of AA points. They also pointed out that there were additional items that the AA report did not identify (tracking, change brake fluid etc) which they fixed. I did not feel they were finding faults that did not really need to be done. So all these items were covered at what I think was an excellent price, as speedily as possible, given the cambelt is a 6 hourjob, and with Really Friendly Service. Importantly, they would not let my daughter drive it away until they were satisfied after a final test drive that all the faults had been rectified. I'll be back!

Visited In

Oct 2012

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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