Quantcast

Mill Road Garage

Ranked #1 of 137 in Berkshire

Services: MOT, Servicing

2 Mill Road Caversham

READING

Berkshire

RG4 8DP

Reviews

Add A Review

"Absolutely spot on"

By Anonymous, 4 December 2017

Read More

Ive used various garages around Reading claiming to be specialists but the general attitude and service of these places were put in to question on various occasions so I was a bit apprehensive of all garages to be honest but Mill Road was impeccable and the courtesy car option is genius! The service was a reasonable price for the car and I wanted to wait a while to see if the repairs carried out held up to the mot and no worries there its a real pleasure to write a review for them. Thanks

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Very good service "

By Oli Peters, 26 April 2017

Read More

Visited Mill Road garage to get traction control and abs problem diagnosed. They managed to fit me in to repair it the next day, along with a courtesy car to get me home. Work completed at agreed price very quickly. Helpful staff especially the lady who looks after the garage. Very good service. Would definitely recommend.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Amazing!!!"

By Mick Dance, 28 September 2016

Read More

After taking car to main dealer for a diagnostic and being told car needs engine stripped as suspected timing chain fault,and being advised this was 1,134 pounds plus parts.The dealer advised car should not be moved,green flag came to the rescue and moved my car to Mill Road garage. The yellow warning light did not illuminate when Mill Road received it so they did a diagnostic and there were no faults stored,car had 1.5 litres of oil removed as level was overfilled(had major service 2 months previously nobody else has but dealer had refilled oil) Mill Road carried out extensive road test and then retested,still no faults stored all for a bill of £51.90. Honest,caring and friendly garage. Thank you Juless

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"First class"

By Sue Howell, 24 August 2016

Read More

As a female travelling with a friend en route to a holiday, miles away from home, to see the engine management system warning light come on filled me with dread. On a Friday afternoon my husband contacted Mill Road Garage and explained our problem and they very kindly said that if we got it to them, they would look at it and if possible, fix it so we could carry on to our holiday destination . As good as their word, they looked at it and gave us some options however ultimately, it needed major work and we decided to leave it with then. This put me in a bit of a pickle as to what we were going to do but without any asking, the lovely Lisa offered us a courtesy car which ment we could carry on to our destination. True to their word, they fixed the car and it was ready for collection on the Tuesday. The service was brilliant and the staff just lovely, we could not have hoped for better. Our car ran like a dream and the courtesy car only cost us £5 for insurance and replacement fuel. This could have been a bit of a nightmare but because of the staff at Mill St. Garage it all went very well and a big thank you to them if they read this.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"First Class, very friendly, very experienced, a garage you know you can trust to sort your car problems with "

By Anonymous, 28 January 2016

Read More

After being taken for a ride by another garage who just thought replace this, replace that at your cost would eventually fix the problem. One phone call to Jason who understood fully my issues, and a visit today has totally fixed my car. I will be coming here in the future and tell as many people I know about this garage. Thank you guy's, I now have my car back.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Genuine 1st class"

By Audimam, 27 December 2015

Read More

The best garage I've ever used by a mile, very reasonable price,had quotes from other places for same work, way over what mill road charged and I was very impressed by the staff there. Communication was also excellent. I will now not use any other garage.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Excellent, a great find!"

By xpatuk, 4 July 2015

Read More

I took my partner's '03 Audi A4 Cabriolet in for a major service last week. The final price was a fraction less than I was quoted and the advice of extra work that would be needed in the future was a breath of fresh air. Normally this advice is followed by a disclaimer stating that I should do the work now or the car will probably stop tomorrow! I will definitely use this garage again and can recommend them to anyone that needs to break away from main dealer service tariffs.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Outstanding miles above the rest"

By Jeanette Q, 14 May 2015

Read More

My lifeline Polo broke down and they were sooo helpful. All of the team, particularly Lisa were just exceptional. They were honest, upfront and didn't, dare I say it, take advantage of a lone woman-massive brownie points. They repaired the fault so efficiently and the icing on the cake was the price I paid was below the original price quoted. I will not use anyone else in the future. Huge congratulations for surpassing my expectations and outstanding customer service.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Excellent"

By tony2491, 18 March 2015

Read More

was told about them and first impressions are miss leading this back street garage offers friendly and above all honesty. I have found them to offer a great service regardless of the issue and worked with me to resolve an issue that could of cost a whole lot more. OUTSTANDING would recommend to anyone

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Friendly and good value"

By Anonymous, 26 January 2015

Read More

Decided to use this garage based on the feedback from this site. Not disappointed. Service and MOT done without fuss and reasonable price. I must have driven past the road they are in dozens of times not realising they were there. Glad I found them!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Same quality as always"

By S.Spori, 11 January 2015

Read More

Cambelt and water pump changed at its 100k service. There's no ups and downs at this garage, it's the same professional service every time. This is the 6th service there. Cheaper than main dealer, recommended for any VAG owner.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"If they say it needs doing, it does; if it doesn't need doing, they won't waste your money; this is our experience over 20 years."

By Anonymous, 23 November 2014

Read More

Over 20 years, and 4 Volkswagens, between the two of us, our unbroken experience is of a very efficient, prompt service. The owner and staff are always professional, knowledgeable, and courteous; we trust them 100%. They always let you know what needs doing, the cost, and always phone when the car is ready for collection. We recommend wholeheartedly to all VAG owners.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"High quality service at a fair price"

By Anonymous, 30 October 2014

Read More

I have been using Mill Road Garage for about 10 years and have always found them knowledgeable, friendly and efficient. All work on my 2 Audis has been carried out to a high standard and I have never been disappointed. I know I can trust them to only undertake necessary work and this, combined with their reasonable rates must have saved me a lot of cash over the years. The provision of a loan car from their small fleet of vehicles makes visits very simple to arrange. Keep up the good work, Mill Road Garage ... Highly Recommended.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Great Little local Garage - Customer focused - Competitive Pricing "

By Anonymous, 24 October 2014

Read More

Took car for checking after main dealer suggested some repairs to suspension bushes, which would have cost me £540. Recent Mot advisory suggested that rear discs and pads needed replacing - Main Dealer price circa £270. Mill Ride Garage checked the bushes and confirmed that they were fully serviceable and did not require replacement and replaced the discs and pads for circa £70 less than the main Dealer! Staff were helpful and informative and even put the car back on the ramp to explain how they checked the bushes. I will be unlikely to return to the main Dealer any time soon, and Mill Road Garage will be the main beneficiaries !!!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Simply the best."

By Jan H, 15 October 2014

Read More

As a business we started using Mill Road Garage for our work vehicles over 20 years ago. The quality of service was extremely high which is why, as a family, we then started using them for our private cars as well. We have continued to use them ever since and we have always experienced friendly, professional, reliable service. It gives us huge peace of mind to know that in an emergency they will always help out and get us on the road quickly with either a courtesy car or a repair. Thank you Mill Road Garage for all your excellent work over such a long time. Very much appreciated.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Exceptional"

By Jessica Morris, 18 September 2014

Read More

I went to Mill Road Garage for the first time after reading the reviews on honest john and being recommended by a friend. So happy I have finally found a garage that lives up to their reviews , excellent service and very reasonable price , The staff kept me updated throughout the day and I will definitely be back next year for my annual service. Would recommend any other Audi driver to use this garage.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Very efficient and professional - never been disappointed by charges. "

By Flop, 17 June 2013

Read More

Not over-endowed with glass and chrome. It is a real garage. Very friendly and courteous - and helpful. Will advise on expected costs upfront and contact you if any extras appear. Have been with them for several years and do not ask any more. They do what is necessary and charge a fair price. Cannot fault them for anything.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Great service, good price, they know what they're doing, they're efficient, & have courtesy cars avaliable."

By steve 123, 7 November 2012

Read More

Would recommend this garage for the proffessional service they offer. They make me feel confident that they know what they're doing. They're an Audi specialist so they probably fix cars like mine all day. When they service it, if they notice anything else that needs doing, I know they will ring me with a price first, so I can say yes or no to the work being done. While my car is at the gagare it's so handy to have a courtesy car to use.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Honest, helpful and great value for money"

By nicd, 25 June 2012

Read More

Took my car in to investigate some worrying noises it was making. They straight away identified the problem and fixed it (after checking with me) for a very reasonable cost. Now I'm happy with my car again :)

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Knowledgeable specialists with friendly service"

By thewigger, 16 May 2012

Read More

I took my Golf IV TDI for a minor service and was pleased to find a fleet of Polos available for a nominal fee. They called with advisories and I was able to choose those I wanted them to take care of, and what the implications of leaving those I didn't (e.g. CV boot and rear discs were fine but did not need immediate attention). This family outfit has been about for years, I since discovered, and I found them after parking next to a car in a remote, beach car park in Cornwall, of all places. I gave them a punt on that basis and was very pleased I did - I'd go back, and I'd encourage anyone to do the same.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Professional VAG specialist. Quality work at a competitive price."

By S.Spori, 12 May 2012

Read More

I brought my secondhand Skoda to them soon after buying, as it was due for a full service. They were reasonably priced, cheaper than several other VAG specialist estimates. Service was professional and attentive to detail, with clear discussion of any work to be performed and costs, with no pressure to change half-worn parts, only an estimate given of how many more miles I would get out of them. Although I entered it for only a service, they called to inform me that the rear brake discs would not pass MOT, but they would wait for me to come before touching anything. Upon inspection they were extensively rusted, so work approved and because this would take a couple hours longer than expected, i asked for and was immediately issued with a courtesy car. They had asked upon booking if I needed one allocated, but at the time I declined, so high marks to them for accommodating my need. I will happily bring the car back to them for any further repairs and servicing.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

"Professional VW/Audi independent service centre"

By Fish07, 9 May 2011

Read More

Not used these for a while since selling my Audi but I'd go straight back if I bought another - Avoid high Main dealer prices - Take your VW or Audi here - book soon enough and you can get a courtesy car too..

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

King Brothers, Wokingham

Read More

White Hill Service Station, Henley on Thames

Read More

Your Review of Mill Road Garage

Your Visit

I visited this garage in:

for

MOT

Servicing

Repairs

Performance Tuning

Other

Your Review

Sum up this garage in one sentence

What was good about this garage?

What didn't you like about this garage?

Your Review

Would you recommend this garage to a friend?

Rate this Garage

Expertise

12345

Speed

12345

Helpfulness

12345

Value For Money

12345

Quality Of Service

12345

Overall

12345

Pick any of these that were appropriate

The car was washed and cleaned

Work carried out was comprehensively explained

Invoice was clearly itemised

Great customer service

Pick-up and collection service

Courtesy Car

Online booking

Image Upload

Upload an image of your car

Uploading…
Done!
Error! .

Upload an image of the garage

Uploading…
Done!
Error! .