Lillywhite Bros Ltd
Ranked #136 of 243 in Hampshire
Services: MOT, Servicing
40 Queen Street
EMSWORTH
Hampshire
PO10 7BL
Call 01243 372336
Reviews
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Recommended
"Really care about keeping my car on the road"
By Elg20, 19 August 2024
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My car is old but runs well. My previous garage would advise expensive repairs that were not economically viable. Lilliwhites come up with sensible solutions and have given my car an extra 2 years of life.
Visited With
My vehicleVisited In
Aug 2024Cost
£100-£500Duration
1-3 daysVisited For
MOT, RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Excellent communication and persistenceBad Points
Rarely have courtesy car availableExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Disappointed "
By Mildred Joseph, 12 August 2024
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I went for A/C to be fixed .They noticed an oil leak .Decided to get it fixed with them . Collected the car , they said everything was fine. 8 hours later engine light came on and change from amber to red . I called and informed them , they asked to bring it in to check . Imagine calling saying that the gear box has an internal problem, first of all they replaced new pipes and put oil that runs to the gear box .Point to note my vehicle was recently serviced . Now saying they don't do gear box work and still tried to charge me £80 on top the price I paid. So now My vehicle is worse off than before . I had my 4 month old with me at the time when it broke down on the motor way . Had to resort to break down and had to travel back almost 200 miles back . This has been very traumatic and financially strained. I still have to go somewhere else to get the car fixed. They gave me no part refund or anything . Waste of money.
Visited With
My vehicleVisited In
Aug 2024Cost
£500-£1000Duration
1-3 daysVisited For
RepairsGood Points
My A/C was sorted.Bad Points
After messing up my car just handed it back worse than I brought it.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Fantastic service, will use here again!"
By Bob Cornelius, 24 February 2018
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Escorted in by AA upon their recommendation, and I would wholeheartedly agree! We were visiting area, I had just towed my 1.3 tonne touring caravan to a nearby site. The following day, exploring Chichester, brakes exploded, N/S front caliper it seems went Pete Tong. AA called Lillywhites, who agreed they could look at car, so we took it there! We returned home to Surrey, and collected caravan on the Monday. I messed call from Lillywhites on that day. Tuesday, we spoke, they told me diagnosis and plan. Wednesday, car was fixed! I said I couldn't collect till Friday, this was not even a problem for them. Friday, collected, they explained work, parts, everything else they had found, and quoted less than half what a Land Rover dealer would have to (disdainfully) look at such an old car! I am extremely happy with their work/service/quality, I am exploring how I can drive down from Surrey to use them for future MOT/Service work! I would recommend them doesn't quite cut it, I might insist people are foolish not to use them!
Visited With
My vehicleVisited In
Feb 2018Cost
£500-£1000Duration
3-7 daysVisited For
Breakdown whilst visiting area and RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Accuracy of fault finding/diagnosis, cost, work, ease of serviceBad Points
Nothing!Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"A friendly garage serving the town of Emsworth, Hampshire."
By Anonymous, 11 November 2013
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I have used this garage several times in the past and recently had to call upon their services again as my car was immobilised by a clutch problem. As I had to leave home and travel instead by train, I left the key at their premises. They collected the car and removed it from my parking space to their workshop and throughout the work they kept me fully informed re the problem and the solution. As promised, the repaired car was ready at the time specified. Although an expensive repair, the cost was reasonable and the service offered was professional and courteous. I heartily recommend the business and its staff. Well done Lillywhites. Stephen Wand. 4, Sadlers Walk, Emsworth.
Visited In
Nov 2013Visited For
RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"superb family garage now into third generation, a pleasure to deal with, honest and trustworthy"
By henrid, 15 November 2012
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all aspects of the company are excellent, honest practical advise at reasonable cost
Visited In
Nov 2012Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Honest appraisal with good communication and competitive pricing."
By adrian6, 19 February 2012
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For once a garage who listened to me and did not dismiss my concerns! Rapid service, competitive pricing, accurate diagnosis and complete repair! Good job!