Ranked #71 of 127 in Berkshire
Services: MOT, Servicing, Tyres, Exhausts
22A Alma Road
Call 01753 864466
"I was quoted more than 9x the actual cost of my repairs"
By Anonymous, 18 August 2020
After this I wouldn't trust them! I took my car in yesterday evening for kwik fit to have a look at my exhaust which had a rattle, this morning they phoned me saying that the entire exhaust needed to be replaced costing over £400. Upon saying that I needed to have a second opinion the price was then dropped to around £320, however at this point I wanted to follow through with the second opinion. When picking my car up I noticed that the exhaust was no longer connected to the engine, after asking the staff about this they said it was due to the damaged exhaust. The car has now been fixed by my second opinion, where the only work that needed doing was a new bracket to be fitted to the exhaust and to bend it slightly to follow the body of the car. The actual cost of repair was £45 around 10% of what kwik fit quoted me, after this experience it's fair to say that I will not be trusting kwik fit again.
Visited WithMy vehicle
Visited InAug 2020
Good PointsTheir customer handling was good and they were quick to contact me
Bad PointsThey quoted me over 9x the cost of actual repairs
Quality of Service
Value for Money
"Great service from female-friendly team! and good price"
By Anonymous, 8 August 2015
Efficient and friendly service provided for replacement of two cost-effective tyres. Amin only started there last month, but is clearly a real asset to the team. Took requirements over the phone and was happy to negotiate a price. Comfortable waiting area with drink facilities, WiFi and TV. Ladies, if like me you dread dealing with garages then take heart and give these guys your custom. One very happy female customer!