Kwikfit Barbourne Road, Worcester
Ranked #48 of 85 in Worcestershire
Services: MOT, Servicing, Tyres, Exhausts
19-21 Barbourne Road
Worcester
Worcestershire
WR1 1RS
Call 01905 21673
Reviews
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Recommended
"Excellent, helpful and honest."
By Renee Blackmore, 24 February 2025
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Both front tires were new on the car when it was bought. First one and then the second went flat. On both occasions the AA attended and found the problem was insufficient sealing when the tires were fitted. On both these occasions Kwik Fit Barbourne Road kindly made space in their busy day to check the tires, telling me they were sound and all that was needed was correct sealing. Highly recommend them for helpfulness, honest advice and a great job done.
Visited With
My vehicleVisited In
Feb 2025Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Great customer serviceGood Points
Willing to help and sort out the problem.Bad Points
Nothing.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent, helpful and honest."
By Renee Blackmore, 24 February 2025
Read More
Both front tires were new on the car when it was bought. First one and then the second went flat. On both occasions the AA attended and found the problem was insufficient sealing when the tires were fitted. On both these occasions Kwik Fit Barbourne Road kindly made space in their busy day to check the tires, telling me they were sound and all that was needed was correct sealing. Highly recommend them for helpfulness, honest advice and a great job done.
Visited With
My vehicleVisited In
Feb 2025Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Great customer serviceGood Points
Willing to help and sort out the problem.Bad Points
Nothing.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Superb service as per usual top service "
By Anonymous, 30 March 2024
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Greet service and done exactly what was required , never had a problems with any k/f I’ve used but these guys are a credit to the company ?? ?? ??????
Visited With
My vehicleVisited In
Mar 2024Cost
Up to £100Duration
1-5 hoursVisited For
MOT, RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Polite and knowledgeable in what they doBad Points
N/aExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Worst customer service ever"
By Anonymous, 10 November 2018
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They were dreadful...lost my keys. I wouldn't ever use them again.
Visited With
My vehicleVisited In
Nov 2018Cost
£100-£500Visited For
MOTGood Points
Nothing at allBad Points
Lee the 'Manager' is rude and incompetentExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"First class service with a smile"
By Anonymous, 20 August 2018
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First class service with a smile.Made to feel welcome with free tea or coffee and disabled access and toilet.Very busy but still made to feel that I was important as a customer.Well done especially to Harry a hard working lad with excellent customer service skills.
Visited With
OtherVisited In
Aug 2018Cost
£100-£500Duration
1-5 hoursVisited For
TyresGood Points
Explained exactly what was needed and what they were doing.Bad Points
N/AExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent friendly service at a good price"
By dimdip, 17 April 2014
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I took my car to the Barbourne Road Kwikfit for an MOT firstly, and on a second visit for a full annual service. All work was booked in advance using the Kwikfit website which was easy and convenient to do. Good for those of us who don't like arranging things over the phone. On both occasions the staff were friendly and helpful, the quality of the work was good, and the pricing was very competitive. At no time did anyone try to sell me extra work (which was a criticism aimed at fast-fit centres in the past). An issue relating to a small difference between the online booking price and the till price for my vehicle was pointed out in advance by the staff who advised me to contact customer services via the website. Customer services quickly contacted me back and sorted out the discrepancy as well as sending a goodwill voucher for use against future work. Kwikfit seem to have worked hard to build a customer-friendly service and I think they deserve credit for their quality of service now. Having no ties with this company, I would happily recommend this Kwikfit centre to others.
Visited In
Jun 2013Visited For
MOT, ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
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