KAP Brighton, Hove/Brighton

I changed my cam belt there on 15/04/2013 with mileage at 57948. Staff at KAP Peugeot recommended me to do so at the time. At 68000 miles, only 3 years later , wile driving on the motorway it almost shredded to pieces. I took my car to my local garage and they had to change it again, i kept the cam belt as a record, KAP Brighton are simply ignoring my emails about it. I was advised that they either fitted a faulty belt or fitted it to tight. KAP Brighton told me in a separate email that a cam belt changed at their garage should last 10yrs or 100,000miles. I thought that going to an official Peugeot garage and paid more than a small garage would save me from that kind of situation. They have such bad reviews, they are over priced and they don't do a good job. I think it's time Peugeot starts looking into them.

Took in my car as the ABS warning light came on. They said it would cost more to repair the car than it was worth and tried to get me to trade the car in and buy a new one from them. Thought this sounded fishy and got a second opinion and there turned out to be a simple (cheap) alternative. I will be avoiding this garage in the future as they are more interested in selling you a new car than repairing your old one.

I had an engine management light come on my Peugeot 3008. My supplying dealer has now closed down so I contacted two other Peugeot dealers in the area, who were unable to help. The Second dealer suggested I contact KAP in Hove, who you said it bring it down. They were expecting me and after checking the car over for external damage to the paintwork etc. (as all garages seem do now adays) they advised they would take it into the workshop straight away and check it over. As I walked back to the showroom I was immediately asked if wanted a coffee, I said I preferred tea and instead of just being shown the machine it was made for me. Not long after the Technician came out and advised the problem was a filter which had been clogged by the diesel waxing and it would require replacing. He advised that they were contacting Peugeot to see if it could be replaced under warranty as they had had several instances of this same thing happening on several taxis. He explained they needed to keep it overnight as the engine required to be cold for a reset to be made, which was fine by me. I explained that I needed something from the car and was lead to the car in the workshop; while I was talking g to the technician, the service manager came up and confirmed that Peugeot would cover the cost under warranty. The technician also explained that two technicians from my old dealership were now working there and if I required the car to come in again, they would be able to pick it up from my home address and bring it down and return it for me. (All without asking!) When I collected the car next day, I was advised that the car was ready but would I mind waiting as they were washing it and again I was offered a hot drink! When the car was brought round not only had it been washed but vacuumed as well! All this on a warranty claim. On the strength of this service with a capital ‘S’ I cancelled a service I had booked for my wife’s Peugeot at another dealer and rebooked it with them, so they have now gained two new customers.