Hodgson Toyota Metrocentre

Ranked #45 of 73 in Tyne & Wear

Services: MOT, Servicing, Tyres, Exhausts

22 Derwenthaugh Road Swalwell

NEWCASTLE UPON TYNE

tyne and Wear

NE16 3BL

Call 0191 414 0901

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Recommended

"Very helpful"

By Sandra dawson, 14 November 2019

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I found the staff very helpful. I dealt with Graham who arranged a deal that was right for me.

Visited With

My vehicle

Visited In

Oct 2019

Cost

£1000 plus

Visited For

Purchased a car

Additional Services

Great customer service

Good Points

Local dealership with good setvice

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"unhelpfull "

By Anonymous, 16 August 2019

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Fromt window seal trim was broken. Would not repair after £260 warranty paid. Broken part was completely removed and given back to me personally after refusing to pay £53 for replacement seal.

Visited With

Partner's vehicle

Visited In

Aug 2019

Duration

2 weeks plus

Visited For

Repairs

Good Points

Nothing

Bad Points

Poor service after spending large sum of money there.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent customer service"

By Barry McDermont, 9 May 2019

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We bought our new car in April. The excellent customer service was second to none We must mention a special thank you to Graham Anderson who was the young man who dealt with our sale. He was so courteous and helpful and didn’t pressure us in any way, he gave us all the time we needed. A great experience. Many thanks. Thank you Barry and Mary McDermont

Visited In

Apr 2019

Visited For

Purchase of 2016 Yaris Icon

Additional Services

Car cleaned, Itemised invoice, Great customer service

Good Points

Great experience with no sales pressure

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Avoid. "

By Amateur Torque, 23 June 2017

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Purchased a used Toyota avensis with full service history. Within a few weeks noticed some problems, airbag light, rusty wheel nuts among other niggles. The airbag light was temporarily fixed but came on again and again. The rusty wheel nuts were not covered under warranty. They treat you like royalty when purchasing the car, but once you have purchased the car they don't want to know you unless they think you will purchase another car in the future. If you want to buy a Toyota use the silverlink or Durham branch for honest staff.

Visited In

Dec 2011

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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Auto Care Garage, Wrekenton

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Bank Top Garage

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