Bank Top Garage

Ranked #2 of 73 in Tyne & Wear

Services: MOT, Servicing, Gearboxes, Tyres, Brakes, Clutches, Accident repairs

Stepney Bank

Newcastle-upon-Tyne

Tyne and Wear

NE1 2PW

Call 0191 261 0979

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Recommended

"A jewel of a garage, highly recommended"

By Anne Bekker, 26 March 2021

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The cars line up at 8.30 and file in as soon as the gates open. Located half way down Stepney Bank, it is easy to drop the car off and walk into town from there. Michael and his team give consistently transparent pricing, itemised bills and keep to the agreed price. They will always call you to discuss if anything comes up too. When my car broke down it was brought to there and they had it back up and running the same day. When I forgot to ask for the service with the MOT they fitted it in no problem despite being super busy. I've found the people lovely, the professional can do (and they always come up trumps for you) attitude and the honest and transparent pricing combined with a vast knowledge of anything to do with cars always gives you peace of mind. And other customers I've spoken too there have had the same experience. Just a great garage.

Visited With

My vehicle

Visited In

Mar 2021

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Professional and friendly with transparency on work and prices

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent Service whilst giving value for money in parts and labour"

By SUSAN HAYWOOD, 27 January 2021

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I have used this garage to look after the past 2 vehicles i have had. They have been 18 or 16 years old and the services given enable me to motor worry free

Visited With

My vehicle

Visited In

Jan 2021

Duration

1-3 days

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Excellent Friendly Competent Service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A trustworthy business that strives to deliver satisfied customers"

By WillZander, 28 June 2017

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I have used this garage for a number of years and have always received excellent service. I needed a coil spring replaced on one car and paid the bill, next day they rang me to say I had been charged for 2 hours labour instead if one and that they had refunded this to my card. How many garages would do that.

Visited In

Jun 2017

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good value with an experienced owner"

By Ian Woodrow, 25 May 2017

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Never had a problem with this garage. Honest diagnosis, sensible pricing and good allround service. I drive past at least two others to get to it. I have never had a problem in the last 15 years they haven't been able to solve

Visited In

May 2017

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Auto Care Garage, Wrekenton

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TMC Garage, Throckley

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