Five Acres, Coleford
Ranked #79 of 109 in Gloucestershire
Services: MOT, Servicing, Tyres, Exhausts
Five Acres garage beach road Five Acres
COLEFORD
Gloucestershire
GL16 7QN

Reviews
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"Dishonest"
By JohnP2712, 8 January 2019
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"Completely lacking in integrity and appalling Customer Service."
By Mich66, 4 August 2018
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WARNING: If you plan to take your vehicle to Five Acres Garage in Coleford for servicing/MOT or repairs make sure you make a detailed video of your vehicles condition prior to leaving it with them. My car was left with them without dent or blemish on the bodywork but after it was returned to me I noticed a row of small indentations on the rear wing. The garage denied any knowledge and refused to accept any responsibility for the damage caused whilst my car was in their care (which they cannot legally do by the way). I am now being forced to take legal action against them because of their lack of integrity.
Visited With
My vehicleVisited In
Jul 2018Duration
5-9 hoursVisited For
MOT, ServicingAdditional Services
Courtesy carGood Points
Nothing since new management have taken over.Bad Points
Total lack of care, despite my husband and I being loyal customers for more than a decade.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
"Uncaring"
By Anonymous, 27 February 2018
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If you are there for a new car they are all over you like a rash. If you want a service no interest at all. Shocking Customer Service. Rude reception who are uninterested in any issues you have and talk past you. One lady came in with a totally failed heater (in this temperature). Told here what the problem was "likely to be" and there was nothing they could do now so she would have to wait for a week with no empathy or apology! First and last time I will give them business unless I have a warranty issue
Visited In
Feb 2018Additional Services
Car cleanedGood Points
the have the dealershipBad Points
see belowExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Friendly, reliable, genuine and reasonable prices."
By kfb524, 2 May 2012
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Part of the Jenkins family group (also Callow Marsh near Hereford). I would recommend this company from buying a new vehicle to just getting new tyres.