Autostation Tewkesbury

Book my Focus in for an MOT. Phone call later, it's failed on a tire, was given various options, agreed they were to supply and fit, Phone call, later Your Focus is all done. When I went to collect my car, the faulty Tire, was there to look over, I have never had this option at other garages. I found the overall experience, very pleasant. This is now the second time that I have taken my Focus to Auto station this year, and have not been disappointed. Auto station is my go-to garage now.

I started using Autostation in Tewkesbury a few years ago for M.O.T and servicing and generally been happy with them. Unfortunately my car recently developed an intermittent non start fault so I booked the car in and Alan and his team looked the car over. After a week I was told they couldn't find anything wrong and I would need to wait until it occurred again when they could find what the cause was. I picked the car up having paid a small bill for them checking electrical items .It seemed odd to me to pay a bill when they didn't find the fault but I paid it anyway as I always have. The following week the fault appeared at home and I called Alan hoping he would call out to investigate . Unfortunately I was told that the garage doesn't do breakdowns and asked me to use a breakdown service. I feel disappointed by his remarks and totally let down by this garage. I am a retired mechanic who has worked for several garages over the years and we always carried out breakdowns to customers. I recently called another garage who came out promptly and diagnosed a faulty starter motor within 20 minutes. I advise you to avoid Autostation the service they offer is substandard and you are likely to be let down as I have discovered.

I started using Autostation in Tewkesbury a few years ago for M.O.T and servicing and generally been happy with them. Unfortunately my car recently developed an intermittent non start fault so I booked the car in and Alan and his team looked the car over. After a week I was told they couldn't find anything wrong and I would need to wait until it occurred again when they could find what the cause was. I picked the car up having paid a small bill for them checking electrical items .It seemed odd to me to pay a bill when they didn't find the fault but I paid it anyway as I always have. The following week the fault appeared at home and I called Alan hoping he would call out to investigate . Unfortunately I was told that the garage doesn't do breakdowns and asked me to use a breakdown service. I feel disappointed by his remarks and totally let down by this garage. I am a retired mechanic who has worked for several garages over the years and we always carried out breakdowns to customers. I recently called another garage who came out promptly and diagnosed a faulty starter motor within 20 minutes. I advise you to avoid Autostation the service they offer is substandard and you are likely to be let down as I have discovered.

I've been using this garage for over a decade and I'm delighted with them.