Where can I gather evidence of the 2011 Volkswagen Scirocco engine failure?
I've just had to pay for a new engine for my 2011 Volkswagen Scirocco. The garage found out that the engine had already been replaced before by Volkswagen and that this is a well documented problem with this engine. I'm going to try and get Volkswagen to pay for the replacement engine as this will now be the 3rd engine this car has had and the 2nd engine was replaced after doing approx 15,000 miles. I've contacted Volkswagen several times and no response. It has cost me £5500 and I am prepared to take this to the small claims court, if you could give me any advice. Is there a place that I could gather reports/evidence of this engine failure? It seems it is a common fault with this engine, many garages being aware of it.
The first piece of advice is to get your facts straight. Your Scirocco will have either a 1.4 TSI engine or a 2.0 TSI engine. The DSG is the automatic gearbox. The main problems with the 1.4 TSI has been failed timing chains due to poor quality of manufacture of the chains. The 2.0 TSI has had timing chain problems, oil consumption problems and problems of carbon collecting on the inlet valves. All the problems we are aware of are collected in individual reports under the Good & Bad headings for each entry in www.honestjohn.co.uk/carbycar/ Because these engines are fitted across a wide range of Audi, SEAT, Skoda and Volkswagen models you need to trawl through each of the models and collect the relevant dated reports together in order to make your case, not just the Scirocco entry.
Answered by Honest John on