Why can't I transfer my service plan?
In 2015 I bought an Audi A1 ex-demonstrator from a local dealership. The car was sold with a five-year service plan. A few months after the first yearly service the car was involved in an accident and written-off. I asked Audi whether they would transfer the balance (four years) of the service plan if I purchased another A1 but they refused referring to the terms and conditions. Is this normal practice?
The service deal is with the dealer and what happened to you is one of the many reasons I recommend readers never to take out a service deal.
Answered by Honest John on