In praise of Motorpoint
My wife recently purchased a 2-month old Fiesta from Motorpoint Newport. When we got home we noticed a minor gouge on the rear panel. Motorpoint asked us to bring the car back, and they repaired the damage and resprayed the affected parts to a high standard, paid our petrol, and reimbursed the SSC bridge toll. First Class!
Excellent. Very sensible, too, because it will bring them far more in PR than it cost them.
Answered by Honest John on