Woodley Auto Centre

Ranked #85 of 127 in Berkshire

Services: MOT, Servicing, Accident repairs

Unit 6 Headley Park Ten

READING

Berkshire

RG5 4SW

Call 0118 944 0009

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"Bad workmanship - our car was unsafe to drive"

By Sal Abbagnale, 5 March 2020

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It has come to light that the repair done by this garage on our front braking pads put our lives at risk. When the brakes failed totally in March we called at another garage that found twisting in pipes (by previous brake pads replacement) caused a leak in the braking system. They make customers pay for their lack of correct diagnosys so your bill keeps running up and up until they eventually get it right. Avoid this garage at all cost.

Visited With

Partner's vehicle

Visited In

Nov 2019

Cost

£100-£500

Duration

1-3 days

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"these are the worst ever .......look busy when you go there , but just running around like headless chickens "

By Anonymous, 1 February 2020

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quite honestly being self employed will never go here again shambles of a garage , need a goverment inspector to investigate communications very poor

Visited With

My vehicle

Visited In

Feb 2020

Cost

£1000 plus

Duration

1-2 weeks

Visited For

Repairs

Good Points

nothing

Bad Points

dont tell the truth

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"So bad im having VOSA investigate"

By Anonymous, 19 November 2019

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Car went in for MOT, it failed, Authorised work to be done Collected car with new MOT, first journey there is a problem with the brake pedal going soft after they replaced the rear brake pads Went to a second garage for a second opinion and the car was condemned as dangerous to drive and was pouring out brake fluid Many excuses and desperate to get out of the situation when I phoned them and told them I will be reporting them. Report to Vosa intelligence has been filed 19/11/2019

Visited With

My vehicle

Visited In

Nov 2019

Cost

£500-£1000

Duration

1-3 days

Visited For

MOT

Good Points

nothing

Bad Points

Rip off and left with a dangerous car

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very Good"

By Raman Kapur, 23 September 2019

Read More

Arrived greeted very well provided refreshments while I waited. Very busy in the morning

Visited With

My vehicle

Visited In

Sep 2019

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT and MOT, Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

Good Service All Around

Bad Points

Parking Too Busy

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"AVOID at all costs "

By Barry Moles, 23 March 2019

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AVOID this garage unless you want to be messed around, have at least one or two repeat visit for the same thing. If you like a garage not doing what they promise, then fine, if you want to be treated well then AVOD at all costs. Personally I have been messed around 3 times the car is still not fixed, despite rebooking and waiting all day, with the standard excuse when I turned up to collect (don't bother calling they promise to call back but that never happens) it is on the ramp, when it was parked outside exactly where it was left in the morning,

Visited With

My vehicle

Visited In

Mar 2019

Cost

Up to £100

Duration

1-3 days

Visited For

Repairs

Good Points

Location

Bad Points

Everything else

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Avoid at all costs"

By Anonymous, 31 May 2018

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My father's car was in for MOT and needed work to pass. Upon collection, the work had not been properly completed as the car was making a clonking noise as soon as it was driven away. Examination of the MOT paperwork and invoice showed that certain parts had been replaced unnecessarily. Garage owner subsequently agreed to partial refund, then instead of putting money back onto the payment card they actually took money from us again. Also, I noticed that there was no list registered MOT testers displayed in the office. This garage is under new ownership but can't see it lasting long if this is the kind of service that they offer their customers.

Visited With

Family member's vehicle

Visited In

Apr 2018

Cost

£100-£500

Duration

1-3 days

Visited For

MOT

Good Points

Nothing

Bad Points

Owner's attitude when confronted about the issues experieced

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"The worst garage I’ve ever been too!"

By Anonymous, 23 March 2018

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They don’t have a clue what they are doing. I ended up taking my car to a BMW garage that charged me 50% less for the same parts!

Visited With

My vehicle

Visited In

Mar 2018

Cost

Up to £100

Duration

5-9 hours

Visited For

Repairs

Additional Services

Online booking

Good Points

Nothing

Bad Points

Totally disorganized, unprofessional & overpriced

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Good local garage"

By tomgarvie, 12 May 2011

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I have used the garage for few years to service/ MOT my car. The work was always done to highest standard. They give you estimate cost and always confirm with you if additional job needs to be done. They have never charged me for thing they haven't done or unnecessary job.

Visited In

Oct 2010

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Mill Road Garage

Read More

King Brothers, Wokingham

Read More

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