VASmotion, Guildford

My car broke down on the A3 on a boiling hot day, I've had better times and my first port of call was to get my car taken to VAG, I need my car for work and they were able to have me back on the road by midday the following day. I don't feel ripped off and trust them to do a good job. What more could you ask for.

These people are VAG independent specialists and operate a small but very businesslike workshop. My vehicle (Skoda Superb) had a split CV joint boot. This a standard problem with this vehicle and its clones due to a very poor design by VAG in which there are insufficient pleats in the boot to accomodate the angle of articulation required of it. I had no time to do the job myself and did not want to risk damaging the joint as I had several long trips in prospect. VASmotion were able to fit the job in within the required few days and were businesslike and efficient. When I inspected the job all covers had been correctly replaced (something a VAG dealer would never manage to do) and the grease cleaned from the surrounding components. The boot had been well fitted using the correct crimping tool for the clip. The inner joint retaining bolts had been marked with white paint, presumably to ensure all were properly tightened. Well done. The only minute thing they got "wrong" was the positioning of the leaf spring on the negative battery connector whose function is to raise the access cover when it slid from its latch. It goes above the plenum chamber cover in order to operate on the battery lid. You can position it correctly with your fingers - so all is forgiven.