Universal Garage, Whitby

Ranked #71 of 119 in North Yorkshire

Services: MOT, Servicing, Tyres, Exhausts

7b Enterprise Way

Whitby

North Yorkshire

YO22 4NH

Call 01947 602093

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"Very rude owner bad attitude "

By Anonymous, 21 July 2020

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I had arrived after purchasing a vehicle online to find more damage than advertised like car needs a new front light front brake disks badly worn as a so called garage owner this would of been spotted by them didn’t even get any further as the owner demanded cash even though was told bank transfer was fine on the phone keeping it off the books I suppose i didn’t purchase the car I highly recommended if your a female do not go to this garage by yourself very rude man intimidating is all I can say

Visited With

Other

Visited In

Jul 2020

Cost

Up to £100

Visited For

Buying a vehicle

Good Points

Good communication over phone until we met face to face

Bad Points

The owner

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"brilliant friendly customer service that offered me an almost on the spot service when i was struggling as a visiting tourist"

By Anonymous, 17 July 2020

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The team identified and rectified the fault on an old Saab 93 Sportwagon after it had gone into limp-mode whilst we were on holiday in the areas. They accommodated me the next day promising if possible to get me back on the road as soon as possible. They were polite, courteous, friendly, warm and welcoming. Couldn't have asked for a better service from the team.

Visited With

My vehicle

Visited In

Jul 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Flexibility in meeting my needs

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"excellent service"

By Anonymous, 20 July 2018

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left our motorhome for its first mot at 8.30. I called on my way home at 9.30 to see when it would be ready and found it had just been finished.

Visited With

My vehicle

Visited In

Jul 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

clean polite and quick service.

Bad Points

everything was ok

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"In for 18000 mile service, pleasent staff, good service and sat nav was updated foc"

By Bev, 25 February 2018

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Good service and excelant turnaround with service done under 2 hours, staff very helpfull and even gave me a lift into town and picked me up when the car was compleated, although they are Renault Dealers I felt I was charge local prices.

Visited With

Company car

Visited In

Feb 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Car cleaned, Itemised invoice, Great customer service

Good Points

Every thing

Bad Points

Staff looking after me as an individual and not a cheque book

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Top marks for finding fault and fixing it in double quick time at a resonable price"

By Bev, 12 November 2013

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Had a fault on car and taken it to a few local garages but they charged for looking at car and fitting parts not required. Was told to try Universal Garage, they fixed car same day and at a very good price considering I had already spent over £150 trying other garages.

Visited In

Nov 2013

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Helpfull Staff, All work carried out as asked for and very good price"

By Bev, 17 September 2013

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Booked car in for Service and M O T, given a estimate for job, taken to work when car left at garage and they rang me when finished and picked me up from work. First class service!

Visited In

Aug 2013

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Cuts Garage, Saltburn

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Marshall Honda, Scarborough

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