Theoco Service Group

Ranked #17 of 23 in Brent

Services: MOT, Servicing

498 Church Lane

LONDON

NW9 8UA

Call 020 8205 5155

Reviews

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"dont reccomond anyone to go there, rip off "

By Anonymous, 4 June 2020

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would never want my worst enemy to go there, terrible company, feel sorry for some of the workers to work for ignoramuses

Visited With

My vehicle

Visited In

Feb 2020

Cost

£500-£1000

Duration

3-7 days

Visited For

Repairs

Good Points

lady named sonia was helpful

Bad Points

everything, even the two brothers who owned the company were rude and arragont

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great Service over many years"

By Anonymous, 28 May 2019

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I have always found the staff most helpful and professional. What is required is explained in advance and you are kept appraised of the work. No cost surprises. People are friendly and work is always done to a high standard. Highly recommended

Visited With

My vehicle

Visited In

Apr 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Excellent communication, service and price

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Carried out wrong service and tried to charge more for work actually needed"

By Leonid Khristoforov, 14 April 2019

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Despite having full history of the car, they carried out wrong service and then tried to charge more for work actually needed. Feels like a scam!

Visited With

Partner's vehicle

Visited In

Apr 2019

Cost

£100-£500

Duration

1-3 days

Visited For

MOT, Servicing

Additional Services

Car cleaned, Itemised invoice, Pick-up and collection

Good Points

friendly receptionists

Bad Points

not good at servicing the car!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Terrible"

By Anonymous, 29 August 2017

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Dropped my car off for repair in the morning. In the evening I pass the garage to find my car parked up on a high curb with the boot left wide open and the garage closed up. Took my car back the following morning, MD promised to investigate and get back to me on what happened, no surprise a few weeks later I have not heard from them. If you value your car I would not trust them with a repair.

Visited In

Aug 2017

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Horrible experience "

By Anonymous, 8 November 2016

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I had the worst experience of my life. They took 3 weeks to change a wing mirror and they delivered my car with diarrhoea on my back seats. They are disgusting and their customer service is just unbelievable. Stay far.

Visited In

Sep 2016

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Horrendous"

By Anonymous, 24 January 2014

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I took my car to this garage - they did a diabolical job. They did not supply the correct parts, I had to take it elsewhere to have the work corrected. They refused to give me a refund. I will never use this garage again.

Visited In

Aug 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good personal service and good pricing for a main dealer."

By greenc3, 17 August 2011

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I took my C3 for a engine cutting problam and was worried about costing. The Director, who was on the phone was very helpful and explained all the cost in a honest way. He got a memeber of staff to come with me and see what the problem was. The problem was fixed and in the meantime they found another problem and were able to give me a discount on the list price. What more could you ask for from a main dealership. They even called me a week later to see if the car was ok. Citroen garages are rated low in all surveys but this one is top class and in the same league as Japanese garages!

Visited In

Jun 2011

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Russell Automotive Centre, Kingsbury, London

Read More

DNA Technical Services, London

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