Surrey Jag Centre, Croydon

Ranked #52 of 204 in Surrey

Services: MOT, Servicing, Tyres, Exhausts

38 Ormside Way Holmethorpe Industrial Estate

Redhill

RH1 2LW

Call 020 8689 3333

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Recommended

"Excellent "

By Roman Alexander, 1 November 2018

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Top notch service from top class people... Luke played a blinder ??

Visited With

My vehicle

Visited In

Oct 2018

Cost

£500-£1000

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Service, honesty, effort, efficiency, price.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Truly superb,highly recommend ..so knowledgeable ,"

By Anonymous, 16 October 2018

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First time I have ever used surrey jag centre,I just wish I would have found it many years ago,these guys are truly superb,so helpful,and very knowledgeable to say the least,I really can't praise these guys enough,I first spoke to ray brown regarding my xk8,I had a few issues..ie electric window not working??? And I needed a gear shift selector switch fitted,with inch hours ray called to say,the window is fixed and working,a bit of tlc was needed!!! Surrey jag made no charge..how rare and unusual is this now days then I was told the selector had been fitted!!! On discussing matters with ray,there was a problem with warning lights and ecu...normal with older xk8,s...so ray found the best cure,the ecu needed to be sent away,to be fixed...after a few days the ecu was back and I collected my car,it now performs like a dream all thanks to these guys at surrey jag centre,the cost by the way was so so reasonable fraction of the cost of main dealers I was in the trade some years ago,selling only jags,so had many a dealings with mechanics etc,but I can honestly say I have never met a team as in surrey jags,absolute top class..I can honestly say you can take your vehicle to them without holding your breath??? Thinking the worse...I have a huge amount of confidence in these guys.thanks surrey jags

Visited With

My vehicle

Visited In

Sep 2018

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Online booking

Good Points

Spoke to ray brown,regarding a few issues I had with my xk8,he and the team were so very helpful,

Bad Points

Nothing to dislike

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Jaguar experts who know their subject"

By jaguarR, 22 September 2018

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Been using this garage to service my Jaguar for more than 10 years. They know the cars better than my local official Jaguar outlet and, of course, the price is cheaper. Always helpful, offer good advice and don't do things that are unnecessary. For example, there's no pressure to change brake discs/pads before their time is up

Visited With

My vehicle

Visited In

Sep 2018

Cost

£100-£500

Duration

1-3 days

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Three blokes who work on your car that you can talk to and, get good advice.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Independent Jaguar specialist "

By jaguarR, 16 August 2018

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Helpful and knowledgeable about Jaguars. Reasonable prices and I've been using Surrey Jag Centre for my cars during the last 10 years. They know more about my car than a Jaguar main agent which is why I don't use the official garage any more. Neither does Surrey Jaguar Centre try and get you to have more work done than is necessary which is another reason for not using a main agent.

Visited With

My vehicle

Visited In

Sep 2017

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Good customer service without looking for exta work

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Jaguar experts who know more than my franchised dealer. "

By jaguarR, 12 July 2018

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Had an engine management light illuminated. Fault traced and fixed efficiently. Always used this garage for my annual service and MoT for over 10 years

Visited With

My vehicle

Visited In

Jun 2017

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Good old fashioned service

Bad Points

shares site with another business

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very helpful and quick friendly service"

By Sharon Fleming, 23 January 2018

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I had 'restricted performance' on my Jaguar XJ6 which is getting on at 10 years old. It can be a nightmare knowing which error code is the problem but this garage had diagnostics done, pinpointed the likely fault and even changed the faulty sensor on the spot. All done in 20 minutes. Best service I have ever had and I will not be returning to my expensive Jag dealer I was using! Many thanks to Surrey Jag.

Visited In

Jan 2018

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Independent Jaguar people who understand the meaning of service"

By jaguarR, 25 August 2011

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For Jaguars new and old where the service is excellent. You can speak to the people working on your car - try doing that at a an official dealer. They know the cars and, the issues which can arise with each model. I've had my car serviced here for three years now. They use genuine Jaguar parts and charge much less than the official outlets. AND they don't con you into early replacement of brake pads, discs etc which is the main reason I stopped using the official dealer. I had a blown cooling hose yesterday. They said bring it in as soon as you like, and I was mobile again in two hours.

Visited In

Aug 2011

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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