Sandicliffe Ford, Leicester

Ranked #56 of 106 in Leicestershire

Services: MOT, Servicing, Tyres, Exhausts

154 Welford Road

LEICESTER

Leicestershire

LE2 6BW

Call 0116 233 2332

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"They try to charge an inspection fee of £75 even when the car is under warranty."

By Anonymous, 21 November 2020

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My car had a broken spring which is covered under a Ford warranty. I rang their central booking line and the operator mentioned a £75 non refundable inspection fee. I rang Fordsure who stated that it wouldn’t be covered. I understood if you have to carry out diagnostic work to identify a problem but when the fault has been identified, why make that change? They eventually dropped it and the work was completed satisfactorily.

Visited With

My vehicle

Visited In

Oct 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained

Good Points

Work carried out correctly i

Bad Points

Profiteering

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"exceeds expectations"

By Anonymous, 1 December 2011

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In 2009 I purchased a used 2008 Ford CMax petrol from Sandiclife Ford main dealer at Welford Road Leicester. Recently the ESP warning light stayed on and Sandiclife diagnosed a faulty abs unit which would cost me £400 to correct the problem. As the car was now 5 months out of warrantry I asked if Ford would be prepared to assist in the cost. Sandicliffe referred me to Ford customer services who said that they would liase with the main dealer and let me know if any assistance would be provided. Much to my amazement Ford and Sandicliffe told me that they would cover the total cost with no charge to myself. I feel that this exceptional service should be bought to your attention. David Monk

Visited In

Dec 2011

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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