Rovertune

Ranked #72 of 126 in Berkshire

Services: MOT, Servicing, Gearboxes, Tyres

2, Bridgewater Cl

Reading

Berkshire

RG30 1JT

Call 0118 950 2777

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"Terrible workmanship and Customer Service - Avoid."

By Anonymous, 18 April 2025

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I took my Discovery Sport which I have subsequently sold under market value due to their poor workmanship to Rovertune to have the timing chain replaced. Afterwards the car developed an oil leak (it never leaked oil before having their work done on it). I took it back and after trying to tell me the head gasket maybe leaking - very unlikely on a 75,000 mile car they took it back in for 3 days and re sealed an area they had worked on. Shortly afterwards I noticed oil leaking again so this time I decided to take it to the main dealer who confirmed the leak was coming from the work they had carried out on the timing chains. Armed with this information I went back to Rovertune and was met with the worst customer service I have ever experienced. They even tried telling me that the main dealer may be sabotaging it to make them look bad! They did offer to have another look but by now I had lost all trust in their abilities.. It's very interesting that all of their feedback is positive on their website. I have emailed them three times asking how I can put an honest review on there but they will not answer the question - says it all.

Visited With

My vehicle

Visited In

Oct 2024

Cost

£1000 plus

Duration

1-3 days

Visited For

Repairs

Good Points

Nothing

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Absolutely epic customer service"

By Anonymous, 12 July 2021

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Ive had a Discovery 3,4 and 5 regularly serviced by Rob’s company over the past 25 years. Always efficient, speedy make you feel like they care (they do!) unlike JLR main dealers. Recent engine failure a @41k ! Just out of warranty ROVERTUNE were absolutely fantastic in getting me back on the road Big thanks to all can’t recommend them enough

Visited With

My vehicle

Visited In

Jul 2021

Cost

£1000 plus

Duration

1-2 weeks

Visited For

Servicing, Repairs

Additional Services

Itemised invoice, Great customer service, Online booking

Good Points

Engine failed and LR HQ didn’t want to know. Rob Amy and all were absolutely superb in sourcing and fitting everything needed

Bad Points

That JLR don’t recognise what a s diamond of a company this is representing the marque because they’re not “Main dealers” Level of service far exceeds that of Jardine

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Independent servicing for all Land Rover and Range Rover models"

By Anonymous, 9 July 2021

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MOT and service with the team ensuring that the work was carried out to a high stajdard

Visited With

My vehicle

Visited In

Jul 2021

Cost

£1000 plus

Duration

3-7 days

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Customer care, quality of workmanship. relative labour costs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"AS HELPFUL AS EVER"

By Anonymous, 9 September 2019

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as an O.A.P I had a problem with a warning message on my car with regard to tyre pressures - I popped into the garage on-spec & asked for HELP - a mechanic called Phil helped me , pumped up my tyres , took 10 mins , didn`t charge me. & HELPED AN OLD AGE PENSIONER WHO WAS HAVING A PROBLEM. THANKS PHIL !!! XX

Visited With

My vehicle

Visited In

Sep 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

help/advice to O.A.P.

Additional Services

Great customer service

Good Points

EVERYTHING

Bad Points

NOTHING

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Professsional, knowledgeable, thorough"

By Anonymous, 15 December 2017

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Performed a 150K service, fixed a few MOT items, all in a day even though I dropped the car off late. Really know Landrovers.

Visited In

Dec 2017

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

King Brothers, Wokingham

Read More

Mill Road Garage

Read More

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