Platinum Motors, Stokesley

Please see our Facebook page Platinum Motors & Tyres to see all the engagements and pictures of the tyre that the below customer deems to be safe and please make up your own mind who was correct.

Bad service no stars. Have been using recently to support local businesses but definitely will not be going back and will be advising family and friends about visit. Attended with wheel and tyre which had a puncture. Tyre was 100% legal having 3 to 4 mm on 95% of the tyre. The tyre was worn but not excessive on 5%. The guy from about 10 foot away said tyre is worn mate we won’t repair that . He didn’t even examine the tyre. Told they wouldn’t repair so I would need a new tyre. I questioned it but they said go somewhere else which I unfortunately didn’t have time to do or I would have. When I was there it was clear another customer had brought in a puncture and was miffed as was paying for a tyre replacement too. I won’t be supporting this local business any more. Bad practice guys it should be customer’s choice to get puncture repaired if tyre is safe and legal

Efficient, reliable local garage [with the benefit that we can walk to it from home]. Fully equipped with appropriate computer software for servicing modern cars, eg Audi, Ford, Mazda, Skoda, etc . Will always advise what work they will not carry out, eg bodywork and auto-gear boxes but recommend good experts for such work. All in all a friendly, trustworthy, reasonably priced local garage.