Volmech, Thornaby

Ranked #1 of 54 in Teesside

Services: MOT, Servicing, Tyres, Exhausts

1-3 Stephenson Street Thornaby

STOCKTON-ON-TEES

Cleveland

TS17 6AL

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MOT

Service

Repairs

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Recommended

"Is now my only garage"

By Anonymous, 14 September 2018

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Will go there all the time. Pointless going any where else with fingers crossed.

Visited With

My vehicle

Visited In

Sep 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Courtesy car

Good Points

A1 friendly service

Bad Points

Stumped

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Absolutely brilliant; very professional; very friendly; do NOT go anywhere else."

By Malcolm Gamble, 7 September 2018

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En route to Glasgow, via Stockton, this morning, from down south. My S80 (2014) developed a near-fatal fault, near Stockton; went into "limp mode". Stockton Volvo couldn't fix it - didn't even offer to diagnose the problem; but did, in fairness, recommend Volmech Thornaby. Arrived at Volmech Thornaby, 11am. Explained I was en route to Glasgow, via Stockton. Quick-as-a-Flash, they had the vehicle in for diagnosis. Identified the problem (faulty Electronic Throttle Body) and before I was even asked, had the part on order, from Leeds. Part arrived at 2pm. Fitted, immediately. I was on my way by 1615. Not bad! And, cost was extremely reasonable - £420 all in. Beat that, Volvo main dealers! What really impressed, and which garners them full marks and 5 Big Stars, is that (please bear in mind) Volmech "squeezed me in", despite their already having a very busy schedule. I’d give them 10 Stars if the website allowed it. At all times the staff were very friendly and took the time, earnestly, to explain the problem; but convinced me that they had the matter well in hand - very reassuring. Paul, the chap working the office, was the consummate Public Relations chappie - he deserves huge praise, and my grateful Thank You.

Visited With

My vehicle

Visited In

Sep 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Caring Attitude; 110% Customer Focus.

Bad Points

Nowt

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"They diagnosed and repairs a complex diff problem"

By Anonymous, 23 August 2018

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Highly recommended - my local garage in Northumberland told me my diff needed replacing on my 60 plate Volvo XC90 cost for parts only £2200. Took it to Volmech and they diagnosed it - changed the oil and filter in the diff. Problem sorted £360. Adsolute stars and so good to deal with - 70 mile round trip for me but well worth it. If you live near them don't take your Volvo anywhere else.

Visited With

My vehicle

Visited In

Aug 2018

Cost

£100-£500

Duration

1-3 days

Good Points

Expertise and friendliness

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service"

By Anonymous, 1 April 2018

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Will be back next year

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Keep in touch with not and service recommendations

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Knowlegeable"

By Anonymous, 7 March 2018

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Old school garage with guys in mucky overalls who know Volvo's inside and out. Friendly, affable and happy to chat about issues you think you might have and offer suggestions. Won't always try and get you in to do unnecessary work. Feel comfortable leaving my car with them and will continue to do so even after I move to the other end of the country.

Visited With

My vehicle

Visited In

Feb 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Guys know their stuff and don't try and sell you add-ons you don't need. Happy to answer questions and provide guidance.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brillent"

By parliament, 19 May 2017

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Drove all the way from the south of France to Stockton on Tees and found out that the garage here in France forgot to fit the fuel filter on my Volvo S60 which was left in the boot of the car, rang Volmech told me to bring it in straight away and they would fit it which they did. great service and pricing.

Visited In

May 2017

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Helpful, knowledgeable at a fair price"

By AndrewK, 24 January 2013

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I've been using this garage now for 20 years, and have never found them anything but helpful. They have rescued me on several occasions, answered my seemingly stupid questions and done their best every time. I can thoroughly recommend them.

Visited In

Nov 2012

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"In over twenty years and five volvos, never been let down or overcharged"

By bigdennis, 5 July 2012

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I have been using this garage for probably 20+ years, one of the longest standing customers. The staff are unfailingly courteous and friendly. My spare key stays with them, they collect, repair, service or test as required and redeliver. The range of faults in that time has been minimal with the vehicles, but always repaired in good time. They have also serviced my wife's cars, not all of which have been volvo, but the same service and expertise have been evident

Visited In

Jul 2012

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, trustworthy, good listeners."

By PeteJ, 11 May 2012

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Been using this garage for many years of Volvos. You can trust them, they will phone you before they commit you to any unexpected costs, they put up with all sorts of daft questions and answer politely and honestly, they charge reasonable prices.

Visited In

May 2012

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good, honest value"

By AndrewK, 1 September 2011

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Always helpful, knowledgeable, able to help with any problem. If they don't know about it, they know where to go. Have bailed me out many a time.

Visited In

May 2011

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Teesdale Tyre and Auto Centre, Stockton

Read More

Derek Campbell Exhaust and Tyre Centre, Stockton-on-Tees

Read More

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