Overton Service Station, Ludlow
Ranked #30 of 65 in Shropshire
Services: MOT, Servicing, Tyres, Exhausts
Little Hereford Bridge
Ludlow
Herefordshire
SY8 4AD
Reviews
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"20"
By Anonymous, 12 December 2025
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1
Visited With
Company carVisited In
Jul 2025Cost
£1000 plusDuration
1-2 weeksGood Points
20Bad Points
20Expertise
Quality of Service
Speed
Helpfulness
Value for Money
"20"
By Anonymous, 12 December 2025
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1
Visited With
Company carVisited In
Jul 2025Cost
£1000 plusDuration
1-2 weeksGood Points
20Bad Points
20Expertise
Quality of Service
Speed
Helpfulness
Value for Money
"After 35+ years as customer my custom is not longer wanted"
By Carl higham, 3 December 2025
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I'm 90 years old and keep my car for emergency incase someone needs to drive me to the hospital at night as I live In a remote part of the country waiting times are up to 8 hours for ambulance my car broke down and I've asked a friend to repair the car as I can't have car sent to garage as cost will be to high we phone and asked for advice on car parts Philip as always said he had a part for the car so my friend said he will come over to pick up part the part was wrong simple mistake made not a problem so Philip said to take part back and exchange it but after a 5 hour journey by bus and train for the second time we were told the part was still on a car I said I would come back to pick up part in the afternoon but on arrival the part was still on the old car and for some reason Philip didn't want my business any more so my friend took the refund that now means my car will be off car for another week waiting the delivery of a new part after 35+ year of being a customer Philip decided my custom is no longer wanted so be aware that doesn't matter to garage how many years of loyalty as a customer means nothing but to leave a 90 year old without a way of transport in a emergency is outrageous why Philip said he had a part only to leave me without a part is beyond me after 35 years as a customer
Visited With
Friend's vehicleVisited In
Dec 2025Cost
Up to £100Duration
1-5 hoursVisited For
PartsAdditional Services
Itemised invoiceGood Points
Good reliable repairs and advice of future workBad Points
Not a lot only could take long time to have car returned when in for serviceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Reliable, courteous, good value service"
By lammascot, 11 October 2018
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Despite being untidy, they do a very good job. I don't and won't go anywhere else. Nuff sed?!
Visited With
My vehicleVisited In
Oct 2018Cost
£100-£500Duration
1-5 hoursVisited For
ServicingAdditional Services
Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
Knowledge, particularly of Skoda cars. Helpful advice and service.Bad Points
It's scruffy!Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"You can trust them"
By Anonymous, 5 April 2018
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They specialise in Skodas. They always know what's needed (and what's not needed). Nothing is too much trouble. They're just experts - and don't overcharge. They have many lady customers who are treated properly and courteously. All us customers keep coming back!
Visited With
My vehicleVisited In
Dec 2025Cost
£100-£500Duration
1-3 daysVisited For
MOT, Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
They know SKODAs backwardsBad Points
It's a bit scruffy!Expertise
Quality of Service
Speed
Helpfulness
Value for Money
"What Phil Welch doesn't know about Skodas isn't worth knowing"
By lammascot, 16 November 2013
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Phil Welch runs this garage hands on. He knows Skodas backwards. He does excellent service and has a wide range of models for sale. I wouldn't go anywhere else.
Visited In
Nov 2013Visited For
Servicing, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent! Knowledgeable, friendly, efficient and good value for money. What more do you want!"
By lammascot, 14 February 2013
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Knowledgeable, courteous, helpful service, especially on Skodas. I have visited Overton Service Station several times and always find the proprietor, Phil Welch very helpful. Frankly, what he doesn't know about Skodas isn't worth knowing! The work is done promptly and well, at a reasonable price. Couldn't do better. NB This repeats my earlier Review of this garage but now with all the stars filled in!
Visited In
Feb 2013Visited For
MOT, Servicing, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Knowledgeable, courteous, helpful service, especially on Skodas."
By lammascot, 5 February 2013
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I have visited Overton Service Station several times and always find the proprietor, Phil Welch very helpful. Frankly, what he doesn't know about Skodas isn't worth knowing! The work is done promptly and well, at a reasonable price. Couldn't do better.
