Nick Kerner Four-Wheel Drive, Winkfield

Ranked #79 of 126 in Berkshire

Services: MOT, Servicing, Tyres, Exhausts

Moat Farm Winkfield Lane Winkfield

WINDSOR

Berkshire

SL4 4SR

Call 01344 885222

Reviews

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"Awful garage claiming to be specialists."

By Rizwan Choudry, 20 July 2019

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This garage is simply awful. After nearly 2 weeks and nearly £1500 my car is back with this garage for the third time, and after 5 days of chasing them i’ve lost all hope with this garage. They are not specialists. They have zero customer service. They always have an excuse why they don’t have an update. They are not trustworthy in the slightest. Avoid this garage at all costs!!!

Visited With

Friend's vehicle

Visited In

Jul 2019

Cost

£1000 plus

Duration

2 weeks plus

Visited For

Repairs

Good Points

Nothing at all

Bad Points

They have no clue as to what they are doing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant "

By Anonymous, 29 May 2018

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They were amazing, having bought a Range Rover with a tow bar that didn’t have a tow bar, I phoned and asked if they could fit me in as an emergency, we emigrate in a few days with a caravan, and they arranged to fit us in. Brilliant service and much appreciated!

Visited With

My vehicle

Visited In

May 2018

Cost

£500-£1000

Duration

1-5 hours

Visited For

Tow bar fitting

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Flexibility

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Appalling communication, appalling customer service."

By Jem Pettit, 2 February 2017

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Had my 22 year old Land Rover in to fix a wheel bearing. I had told them the car was not worth much and I was not prepared to spend a fortune on it. They estimated five to six hundred pounds so I said go ahead. Got a call from them a week later to say it needed a swivel hub and it would cost seven hundred and forty nine pounds. I reiterated that the vehicle was not worth much (value about £800). I agreed but also said that was about my limit. They said it would be ready the next day and I said I would not be able to collect it until next week as I was working. Halfway through the next week I hadn't heard anything so rang them. I was told it was ready and it was £984. I added why it had gone up so much and was told it neede a new brake disc and brake pipe. They had gone ahead and done this without my authorisation. They claimed they had tried to call me but had not been able to get through so they went ahead despite me twice saying there was a limit I was going to spend as the vehicle was worth so little. There were no missed calls on my phone. In the two and half weeks they had the vehicle I only had one call from them.

Visited In

Feb 2017

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Very frustrating"

By Anonymous, 1 August 2014

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First vehicle in for Mot after 3 weeks no communication, decided to remove the vehicle then quoted £900-o to rectify, then asked if i would like to sell same, at another garage £90-oo with MOT. Second car to make road worthy nearly 3 months. 3rd car Cadillac, make good for road, MOT 5 months. No feed back in all that time, eventally collected the car 30-07-14 having been told of a starter motor problem which should have been dealt with whilst in their hands, car died after returning home,the motor having been checked/serviced etc, doubtfull. personally removed, cleaned, lubricated now appears to be working perfectly. New whitewall tyres not cleaned, greasy hand prints over paintwork and tryes, i could go on.

Visited In

Feb 2013

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic Service "

By Lorraineo, 9 September 2013

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I used Nick Kerner 4x4 and what an excellent service I got. They are very knowledgeable in what they do and really helpful. They go above and beyond to insure a good service and quote a reasonable price too. I would definitely use them again and recommend them to my friends and family. It is hard to find a good reputable garage these days, so thank you again.

Visited In

Sep 2013

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent independent Land Rover specialist"

By Wiltshire pilot, 20 November 2011

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I have used Nick Kerner for over 15 years. I have had four Land Rovers in this period and they have completed all servicing and repairs for me. I have been totally satisfied with their service. They are Land Rover specialists in all areas, both new and old. I recommend Nick Kerner 4 Wheel Drive be added to your list of good garages as a Land Rover specialist.

Visited In

Nov 2011

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Thorobred cars, Staines

Read More

King Brothers, Wokingham

Read More

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