Nick Kerner Four-Wheel Drive, Winkfield
Ranked #83 of 127 in Berkshire
Services: MOT, Servicing, Tyres, Exhausts
Moat Farm Winkfield Lane Winkfield
WINDSOR
Berkshire
SL4 4SR
Call 01344 885222
Reviews
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Recommended
"Fantastic "
By Anonymous, 16 September 2021
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Fantastic repairs from Ali and his team after my crash. They got the work done fast and perfect performance. Thanks again guys!!!
Visited With
My vehicleVisited In
May 2021Visited For
Servicing, RepairsAdditional Services
Itemised invoice, Great customer service, Pick-up and collection, Courtesy carGood Points
Very pleasant. Hard workingBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"REAL Land Rover Specialists"
By Anonymous, 8 October 2020
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Needed a few jobs done. Used some upgraded parts also. Nick Kerner team are very knowledgeable and experienced with Land Rovers. They organised parts and got to work on my vehicle. When picked up all jobs done as agreed to high standard. Vehicle now drives like a dream. Highly recommend Nick Kerner Four Wheel Drive.
Visited With
My vehicleVisited In
Sep 2020Cost
£1000 plusDuration
5-9 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Did what they saidBad Points
nothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Awesome"
By Anonymous, 22 September 2020
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Car broke down with loss of drive problem. I had the car recovered by truck and dropped at Nick Kerner's for assessment which confirmed my understanding of what was wrong. It wasn't going to be cheap to repair unfortunately but not a surprise. NK are experts in 4x4 vehicles and I discussed my upgrade options and we went for upgraded parts rather than the same parts as before which might go wrong again. I had already researched the upgrades and NK knew exactly what I was referring to and managed the whole process professionally. I was abroad for the week and NK managed all the parts, work and communication perfectly throughout the week. Even had the car serviced while it was in the garage. I was impressed by their Land Rover expertise and how they managed my vehicle while I was away so it was ready the day of my return. Highly recommended.
Visited With
My vehicleVisited In
Jan 2020Cost
£1000 plusDuration
3-7 daysVisited For
Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Great customer service and expertiseExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Real Land Rover specialist"
By Anonymous, 22 September 2020
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Needed an MOT and full health check over before a long holiday drive. I expected a few jobs that needed to be done (steering noise) as vehicle a few years old. It did need a few jobs which were completed swiftly and reasonably. Sailed through MOT no advisories. I had a few other things to note for next time but no pressure to increase costs now. Highly recommend NK4x4.
Visited With
My vehicleVisited In
Jul 2019Cost
£100-£500Duration
1-3 daysVisited For
MOT, RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Experts and value for moneyExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Awful garage claiming to be specialists."
By Rizwan Choudry, 20 July 2019
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This garage is simply awful. After nearly 2 weeks and nearly £1500 my car is back with this garage for the third time, and after 5 days of chasing them i’ve lost all hope with this garage. They are not specialists. They have zero customer service. They always have an excuse why they don’t have an update. They are not trustworthy in the slightest. Avoid this garage at all costs!!!
Visited With
Friend's vehicleVisited In
Jul 2019Cost
£1000 plusDuration
2 weeks plusVisited For
RepairsGood Points
Nothing at allBad Points
They have no clue as to what they are doingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Brilliant "
By Anonymous, 29 May 2018
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They were amazing, having bought a Range Rover with a tow bar that didn’t have a tow bar, I phoned and asked if they could fit me in as an emergency, we emigrate in a few days with a caravan, and they arranged to fit us in. Brilliant service and much appreciated!
Visited With
My vehicleVisited In
May 2018Cost
£500-£1000Duration
1-5 hoursVisited For
Tow bar fittingAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
FlexibilityExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Appalling communication, appalling customer service."
By Jem Pettit, 2 February 2017
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Had my 22 year old Land Rover in to fix a wheel bearing. I had told them the car was not worth much and I was not prepared to spend a fortune on it. They estimated five to six hundred pounds so I said go ahead. Got a call from them a week later to say it needed a swivel hub and it would cost seven hundred and forty nine pounds. I reiterated that the vehicle was not worth much (value about £800). I agreed but also said that was about my limit. They said it would be ready the next day and I said I would not be able to collect it until next week as I was working. Halfway through the next week I hadn't heard anything so rang them. I was told it was ready and it was £984. I added why it had gone up so much and was told it neede a new brake disc and brake pipe. They had gone ahead and done this without my authorisation. They claimed they had tried to call me but had not been able to get through so they went ahead despite me twice saying there was a limit I was going to spend as the vehicle was worth so little. There were no missed calls on my phone. In the two and half weeks they had the vehicle I only had one call from them.
Visited In
Feb 2017Visited For
RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Very frustrating"
By Anonymous, 1 August 2014
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First vehicle in for Mot after 3 weeks no communication, decided to remove the vehicle then quoted £900-o to rectify, then asked if i would like to sell same, at another garage £90-oo with MOT. Second car to make road worthy nearly 3 months. 3rd car Cadillac, make good for road, MOT 5 months. No feed back in all that time, eventally collected the car 30-07-14 having been told of a starter motor problem which should have been dealt with whilst in their hands, car died after returning home,the motor having been checked/serviced etc, doubtfull. personally removed, cleaned, lubricated now appears to be working perfectly. New whitewall tyres not cleaned, greasy hand prints over paintwork and tryes, i could go on.
Visited In
Feb 2013Visited For
MOT, Servicing, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Fantastic Service "
By Lorraineo, 9 September 2013
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I used Nick Kerner 4x4 and what an excellent service I got. They are very knowledgeable in what they do and really helpful. They go above and beyond to insure a good service and quote a reasonable price too. I would definitely use them again and recommend them to my friends and family. It is hard to find a good reputable garage these days, so thank you again.
Visited In
Sep 2013Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent independent Land Rover specialist"
By Wiltshire pilot, 20 November 2011
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I have used Nick Kerner for over 15 years. I have had four Land Rovers in this period and they have completed all servicing and repairs for me. I have been totally satisfied with their service. They are Land Rover specialists in all areas, both new and old. I recommend Nick Kerner 4 Wheel Drive be added to your list of good garages as a Land Rover specialist.