Mercury Motors, Twickenham

Ranked #6 of 14 in Richmond upon Thames

Services: MOT, Servicing, Tyres, Exhausts

5-7 Strawberry Vale

TWICKENHAM

TW1 4RX

Call 020 8892 4604

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Recommended

"Helpful friendly service."

By Roger Cross, 4 March 2024

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The response to our request for help when car would not start exceeded our expectations and the fact that a faulty relay was found to be the problem considerably reduced the cost of repair. We were prepared for paying out for a new starter motor, so the skill and honesty of Simon is much appreciated.

Visited With

Partner's vehicle

Visited In

Feb 2024

Cost

£500-£1000

Duration

1-3 days

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Car booked for service & MOT but on the day would not start, Simon and assistant came out and got it started. Faulty starter relay found and replaced.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliantly helpful"

By Anthony Arbour, 14 September 2023

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Cannot praise them highly enough six star

Visited With

My vehicle

Visited In

Sep 2023

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Great customer service

Good Points

Brilliantly helpful

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Terrible. Cost me extra 2k. Bad advice. "

By Anonymous, 26 May 2021

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Simon told me it was OK to drive a car with oil pressure that had totalled my clutch. I then totalled the engine costing me 2k. I'm taking him to court. Other mechanics hearing him talk on the tape I made are shocked and disgusting. Find another mechanic.

Visited With

My vehicle

Visited In

May 2021

Cost

Up to £100

Duration

1-3 days

Visited For

Repairs

Good Points

Nothing.

Bad Points

Appalling to give me advice it was OK to drive a car with faulty oil pressure.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Reliable and trustworthy no unnecessary repairs or unneeded parts, you don’t feel that you need to remortgage the house to get the car fixed"

By Anonymous, 27 February 2019

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Recommended to all my friends and family.

Visited With

My vehicle

Visited In

Feb 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Problems and faults explained succinctly

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"honest and reliable."

By suejoyson, 30 May 2012

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I have been going to Mercury Motors for over thirty years and it is run by Anthony who took the garage over from his mother who ran it during the Second Word War. Anthony is unfailingly polite and knowledgable and what he doesn't know about cars nobody does. If a part can be repaired it will be rather than automatically being replaced and costing more money. He even found my cherished Mazda MX5 for me and it is still going well after nine years and is regularly serviced by the garage.

Visited In

May 2012

Visited For

MOT, Servicing, Repairs, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A very honest garage where if something can be repaired it will instead of a replacement at huge cost."

By suejoyson, 22 May 2012

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Anthony, the owner has been running the garage for the past thirty years and took over from his mother who ran it during the Second World War. He is honest, straightforward, polite and a fount of knowledge as far as cars go. He has serviced many cars for us over the years and we are happy to travel quite a distance to his garage than go to local ones. His staff are as good and unfailingly polite. And he even found my cherished Mazda MX5 for me nine years ago which is still going strong.

Visited In

May 2012

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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