Mercury Motors, Twickenham
Ranked #8 of 14 in Richmond upon Thames
Services: MOT, Servicing, Tyres, Exhausts
5-7 Strawberry Vale
TWICKENHAM
TW1 4RX
Call 020 8892 4604
Reviews
Add A Review
Recommended
"Helpful friendly service."
By Roger Cross, 4 March 2024
Read More
The response to our request for help when car would not start exceeded our expectations and the fact that a faulty relay was found to be the problem considerably reduced the cost of repair. We were prepared for paying out for a new starter motor, so the skill and honesty of Simon is much appreciated.
Visited With
Partner's vehicleVisited In
Feb 2024Cost
£500-£1000Duration
1-3 daysVisited For
MOT, Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collectionGood Points
Car booked for service & MOT but on the day would not start, Simon and assistant came out and got it started. Faulty starter relay found and replaced.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Brilliantly helpful"
By Anthony Arbour, 14 September 2023
Read More
Cannot praise them highly enough six star
Visited With
My vehicleVisited In
Sep 2023Cost
Up to £100Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Great customer serviceGood Points
Brilliantly helpfulExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Terrible. Cost me extra 2k. Bad advice. "
By Anonymous, 26 May 2021
Read More
Simon told me it was OK to drive a car with oil pressure that had totalled my clutch. I then totalled the engine costing me 2k. I'm taking him to court. Other mechanics hearing him talk on the tape I made are shocked and disgusting. Find another mechanic.
Visited With
My vehicleVisited In
May 2021Cost
Up to £100Duration
1-3 daysVisited For
RepairsGood Points
Nothing.Bad Points
Appalling to give me advice it was OK to drive a car with faulty oil pressure.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Reliable and trustworthy no unnecessary repairs or unneeded parts, you don’t feel that you need to remortgage the house to get the car fixed"
By Anonymous, 27 February 2019
Read More
Recommended to all my friends and family.
Visited With
My vehicleVisited In
Feb 2019Cost
Up to £100Duration
1-5 hoursVisited For
MOT, ServicingAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Problems and faults explained succinctlyExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"honest and reliable."
By suejoyson, 30 May 2012
Read More
I have been going to Mercury Motors for over thirty years and it is run by Anthony who took the garage over from his mother who ran it during the Second Word War. Anthony is unfailingly polite and knowledgable and what he doesn't know about cars nobody does. If a part can be repaired it will be rather than automatically being replaced and costing more money. He even found my cherished Mazda MX5 for me and it is still going well after nine years and is regularly serviced by the garage.
Visited In
May 2012Visited For
MOT, Servicing, Repairs, TuningExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"A very honest garage where if something can be repaired it will instead of a replacement at huge cost."
By suejoyson, 22 May 2012
Read More
Anthony, the owner has been running the garage for the past thirty years and took over from his mother who ran it during the Second World War. He is honest, straightforward, polite and a fount of knowledge as far as cars go. He has serviced many cars for us over the years and we are happy to travel quite a distance to his garage than go to local ones. His staff are as good and unfailingly polite. And he even found my cherished Mazda MX5 for me nine years ago which is still going strong.