Mercedes Benz Of Stratford- Upon- Avon

Ranked #48 of 74 in Warwickshire

Services: MOT, Servicing

Warwick Road Black Hill

STRATFORD-UPON-AVON

Warwickshire

CV37 0PF

Call 01789 731188

Reviews

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"Not very helpful"

By Martin Emm, 9 August 2018

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Used MB for all services on E350 since new. Requested details of current engine, gearbox and safety systems currently on vehicle but they could not confirm these or whether they were up to date. Offered to charge extra £75 for diagnostics check which you would think was done automatically at each annual service, but it is not !

Visited With

My vehicle

Visited In

May 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Car cleaned

Good Points

Pleasant environment and good coffee

Bad Points

Lack of support, basic service, only want to increase value of bill

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"EXCELLENT CUSTOMER SERVICE TIM PORT SERVICE TEAM MANAGER OUTSTANDING CUSTOMER SERVICE, AMY OUTSTANDING CUSTOMER SERVICE "

By RACHEL POLHILL, 24 July 2018

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FROM ON SET FINDING MY CAR TO THE EXACT REQUIREMENT FROM SALE TO SERVICE CUSTOMER SERVICE OUTSTANDING, WOULD NOT USE ANOTHER GARAGE , EVERYTHING IS EXPLAINED FULLY AT ALL TIMES.

Visited With

My vehicle

Visited In

Jul 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

EVERY ASPECT FROM INITIAL CONTACT TO SALE & MOT ETC

Bad Points

NOTHING

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Expensive and incompetant.Huge bills for little result."

By Anonymous, 2 February 2018

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This garage produces huge bills for shoddy unchecked works .My SL 500 had to be sent back several times for reapirs charged for but not completed properly.They even delivered the caar back twice with warning lights showing unfixed faults they had charged to fix!

Visited In

Feb 2018

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"One of the worst of the Mercedes ' stealerships'"

By bazomis, 5 November 2016

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They are an Inchcape franchise only interested in making as much money as they can.

Visited In

Nov 2016

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Tyre Man, Warwick

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Pillerton Garage, Pillerton Priors

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