Grays Garage Ltd

Ranked #2 of 74 in Warwickshire

Services: MOT, Servicing, Bodywork

5 Wharf Street

WARWICK

CV34 4PA

Call 01926 496236

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Recommended

"Brilliant, honest and trustworthy!"

By Richard Collett, 8 July 2021

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Bought my Panda 4x4 a year ago, was great service then. Now back for annual service and MOT and once again the service can't be faulted. All the staff are friendly and helpful. If only all garages were this good..... Well done Grays!

Visited With

My vehicle

Visited In

Jul 2021

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Bad Points

Nothing to fault!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic service & excellent valur"

By Mairi Macdonald, 7 August 2020

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I've been using Grays since I bought my car from new 10 years, & I've never had less than outstanding service from them. There is never any pressure from them to have work done, & as a result if they recommend anything, I have confidence that it's needed. They maintain regular contact, & always make me feel like a valued customer.

Visited With

My vehicle

Visited In

Aug 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Friendly, professional staff, clear explanation of work needed/carried out. Excellent & welcoming environment

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly, highly efficient & excellent value "

By Mairi Macdonald, 31 July 2019

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I bought my Panda from Grays 10 years ago and have continued to use it, even after the expiry of the warranty because the service received has been first-rate. They keep. In touch, offer, but never pressure 'extras', and I am always made welcome by a first-rate team. I know, with confidence, that I'm safe, mechanically, on the road.

Visited With

My vehicle

Visited In

Jul 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Every aspect of service here is first-rate.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly, helpful sales and service -- with no pressure!"

By homeward, 30 July 2012

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Went here to test-drive the new Fiat Panda -- which we've subsequently ordered; and the salesman (the lovely Joel Wall) not only stayed behind, after closing, for nearly two hours to accommodate us; but chose a really good (and lengthy) test route for both my partner and I to drive -- in two different cars (i.e. four times!) -- so that we could make sure the car suited our needs. Even with delays to the order, Joel has been super-communicative and helpful; and the garage were more than helpful when I needed some assistance with my (new to me) 2002 Punto.

Visited In

May 2012

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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