Grays Garage Ltd

Ranked #3 of 74 in Warwickshire

Services: MOT, Servicing, Bodywork

5 Wharf Street

WARWICK

CV34 4PA

Call 01926 496236

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Recommended

"Fantastic service & excellent valur"

By Mairi Macdonald, 7 August 2020

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I've been using Grays since I bought my car from new 10 years, & I've never had less than outstanding service from them. There is never any pressure from them to have work done, & as a result if they recommend anything, I have confidence that it's needed. They maintain regular contact, & always make me feel like a valued customer.

Visited With

My vehicle

Visited In

Aug 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Friendly, professional staff, clear explanation of work needed/carried out. Excellent & welcoming environment

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly, highly efficient & excellent value "

By Mairi Macdonald, 31 July 2019

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I bought my Panda from Grays 10 years ago and have continued to use it, even after the expiry of the warranty because the service received has been first-rate. They keep. In touch, offer, but never pressure 'extras', and I am always made welcome by a first-rate team. I know, with confidence, that I'm safe, mechanically, on the road.

Visited With

My vehicle

Visited In

Jul 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Every aspect of service here is first-rate.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly, helpful sales and service -- with no pressure!"

By homeward, 30 July 2012

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Went here to test-drive the new Fiat Panda -- which we've subsequently ordered; and the salesman (the lovely Joel Wall) not only stayed behind, after closing, for nearly two hours to accommodate us; but chose a really good (and lengthy) test route for both my partner and I to drive -- in two different cars (i.e. four times!) -- so that we could make sure the car suited our needs. Even with delays to the order, Joel has been super-communicative and helpful; and the garage were more than helpful when I needed some assistance with my (new to me) 2002 Punto.

Visited In

May 2012

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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