Leatherhead Motor Company, Leatherhead

Ranked #114 of 204 in Surrey

Services: MOT, Servicing, Tyres, Exhausts

Unit 1-4 Brook Way Leatherhead Common

LEATHERHEAD

Surrey

KT22 7NA

Call 01372 363787

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"dishonest"

By Anonymous, 19 September 2020

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overpriced ad over charged and did not fix car

Visited With

Family member's vehicle

Visited In

Sep 2020

Cost

£1000 plus

Duration

1-5 hours

Visited For

Servicing

Good Points

nothing

Bad Points

clueless

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Perfect Service"

By menno, 25 April 2019

Read More

In 20 minutes time the Leatherhead Motor Company showed up in a local parking garage, took the car and us to their very well equipped garage and gave an adequate response to the vehicle problems. Perfect service, good coffee and a very pleasant team!

Visited With

My vehicle

Visited In

Apr 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Very good service level

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very good consistent service."

By Simon Southion, 7 April 2019

Read More

Very good service.

Visited With

My vehicle

Visited In

Mar 2019

Cost

£500-£1000

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

The honesty & communication. They will always explain the options.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant - helpful, professional, fair pricing"

By Eileen Syrett, 29 March 2019

Read More

Very happy with service.

Visited With

My vehicle

Visited In

Mar 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Nothing too much troubke

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Always receive excellent customer service"

By James Norton, 20 March 2019

Read More

You always receive fantastic customer service and the cost of services and repairs are always very very competitive. Felt I had to leave a review today as a dear old lady came in whilst I was waiting for the MOT, very concerned about a knocking noise coming from her car. The team took it straight out for a drive and it turned out to be something simple that they sorted then and there for no charge. One very relieved and grateful customer left with a smile on her face. It’s rare you see such great customer service. Well done Leatherhead Motor Company!!

Visited With

Partner's vehicle

Visited In

Mar 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Itemised invoice, Great customer service

Good Points

Always competitively priced.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, reliable and efficient."

By Anonymous, 18 July 2018

Read More

I have been going to LMC for some years for servicing, mot, tyres and repairs and have always found the staff friendly and reliable in terms of communication and workmanship. On this occasion the flap motor on the inlet manifold had seized. The problem was quickly diagnosed and parts ordered and fitted in two days. I have now taken the car on a test run and am extremely pleased with the result. I feel confident whenever I visit that I am treated honestly and fairly and I highly recommend them.

Visited With

My vehicle

Visited In

Jul 2018

Cost

£500-£1000

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Communication, friendliness, courtesy car.

Bad Points

N/a

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly and informative. They look after you. "

By Anonymous, 23 April 2018

Read More

I have been bringing various cars here for a few years. I have a just out of warranty BMW 535 which needed new suspension arms - Surrey roads! Also a new tyre, tracking and balancing. All done quickly and efficiently and probably for half the price of a BMW main dealer. It’s rare I leave a review but these chaps are excellent. Thoroughly recommended.

Visited With

My vehicle

Visited In

Apr 2018

Cost

£500-£1000

Duration

1-5 hours

Visited For

Repairs

Additional Services

Itemised invoice, Great customer service

Good Points

You feel as though you are getting value for money.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Trustworthy, personable and reliable"

By Julian Tolley, 23 May 2017

Read More

LMC has looked after my family's cars for many years. They offer a friendly service at good rates and are very reliable. They are my MOT garage of choice. They have taken on very difficult and awkward jobs on my weird selection of cars with great aplomb. They offer good rates on tyres and most recently sourced a tyre overnight for me when I wanted to stick to my existing model. Friendly staff make the inevitable bill more acceptable.

Visited In

May 2017

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Reliable, good value for money, trustworthy"

By Piers Cave, 4 February 2017

Read More

I have been using this garage for years and have found them to be very reliable, superb value for money, provide an excellent service and are totally trustworthy

Visited In

Feb 2017

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent, always go the extra mile to help, highly recommended"

By Mike Jordan, 26 September 2016

Read More

I've been using Leatherhead MOT for years now and have always found them incredibly helpful and efficient. As with many motoring issues, they tend to happening at the most inconvenient time and Bob and his team have always done their level best to give me back on the road asap.

Visited In

Sep 2016

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Ladies especially, do not go near! (And gents!)"

By Anonymous, 16 September 2016

Read More

After taking my car for two tyres to be changed, I noticed two days later that one of the tyres was the incorrect size, which would fail an MOT and invalidate my insurance should I have an accident. I immediately went back and the lady in reception was very helpful, and said I may be able to get a credit note for the inconvenience of wasting another lunch break having it replaced. I called later on in the day to book my car in for the following lunch and spoke to a man there who was rude and abnoxious from the very start of the conversation. After he started arguing with me, I asked to speak to the manager (owner) who was then put on the phone. Neither of these men apologised and the owner told me to 'shut up' over the phone as well as telling me 'you ain't getting no credit note' (quote). He then hung up on me and as a female customer I felt too intimidated to go back. I got my tyre replaced elsewhere and returned the tyre for a refund to LMC. Ladies, I would not recommend.

Visited In

Sep 2016

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent Service- very polite and helpful staff"

By Miss Brown, 31 August 2016

Read More

I would highly recommend this garage to anyone. I have an Audi and would rather take my car to Leatherhead Garage as I find them to be very honest and do an excellent job. I popped in an asked them to change a bulb and this was no trouble at all - they changed 2 of my bulbs free of charge. I have recommended them to my friends and family and would always use this garage. Excellent service.

Visited In

Aug 2016

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"con men"

By posh1, 4 June 2016

Read More

took my car to get an MOT 45 mins later they cam back with faults which where stupid like seat belt release button slow to react paid them the fee and left on way home passed Shelvers Hill Garage JR Mot Centre and DONT TAKE YOR CAR TO LEATHERHEAD MOTOR COMPANY THEY SHOULD BE CALLED SHARKS

Visited In

Jun 2016

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"As good as a garage can get."

By Sanlorenzo, 21 February 2016

Read More

Great service, excellent communication, friendly and honest advice, competitive pricing. These guys will save you time and money, and you can trust what they say - and I think that's priceless.

Visited In

Jan 2016

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Family Run and Excellent service"

By Nashworth, 10 January 2016

Read More

Been using this garage for three years now and they always sort us out. Tyres service bay is exceptional and I challenge you to find a quicker and cheaper option. Same day servicing, Plus I have all my MOT done there, even the Motorhome. At the end of the day I keep going back as they have the service just right.

Visited In

Jan 2016

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly and very helpful, even just for advice and reassurance."

By ChristinaM, 9 November 2015

Read More

Having found this garage on this site, I would definitely recommend them. I went to have my tyres checked as one looked damaged. They reassured me that nothing needed done, gave me an idea of how long I should wait before changing them, and provided me with useful information regarding tyre maintenance. I would be happy to bring my car back here when work does need done.

Visited In

Nov 2015

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Reliable, trustworthy and great value!"

By Frankin, 9 November 2015

Read More

I've been taking all my vehicles to Bob and his team at Leatherhead Motor Company for over 15 years and am happy to say that I will continue to do so as long as I own a vehicle. From MOT's to regular service and especially tire replacements, the team are friendly, helpful and most importantly - honest. In this day and age with cars being so complicated, it is easy for motor shops to mislead customers into paying for unnecessary and expensive repairs. Well in my experience at LMC, I've never had to worry about this problem. Bob's team always explain what's wrong, the options to remedy the problem and the associated costs and then let me choose what I want to do. The repairs are then carried out in a timely and efficient manner. Well done Bob, Bobby, Lisa, Dave and John!

Visited In

Nov 2015

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"perfect family run garage!"

By jamjam, 29 September 2015

Read More

work was done to a very high standard, and always kept up to date by the reception.

Visited In

Apr 2015

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"The kind of service we all want"

By Anonymous, 29 September 2015

Read More

ALL my family use Leatherhead Motor Company. We started 10 years ago on MOT's, then servicing on small cars, and now I take my X5 for pretty much everything. They are a family business and if you want the kind of helpful, knowledgeable service without being ripped off that we heard about from our parents, you should go nowhere else.

Visited In

Sep 2015

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, reliable and flexible"

By DonaldE, 30 August 2015

Read More

I have used Leatherhead Motors several times for both cars and my motorbike and they are always honest with their assessment of faults and repairs, and quite reasonable with prices, often giving you a ball-park figure for repairs before undertaking them.

Visited In

Aug 2015

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A great reliable friendly garage"

By Anonymous, 2 June 2015

Read More

I have been coming to Leatherhead Motor Company for many years and have always found them to be reliable, friendly and helpful. I would not go anywhere else and cannot recommend them enough.

Visited In

Jun 2015

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, reliable and always willing to help in an emergency even when busy"

By Anonymous, 20 January 2015

Read More

I just turned up on a Saturday morning with a brake down, but they still made time to take a look at the car and called be back later with the cost for the repair, which was completed the same day even though they had to order parts. Would always go back.

Visited In

Jan 2015

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"What you always hope for but rarely find"

By Anonymous, 27 November 2014

Read More

After years of misdiagnosis misinformation and rip off I have at last found that rare thing a really great garage with modest prices. I have used it 3 times now. The first to mend an electric window which ended up being 30% cheaper than their initial estimate. The second time for an oil leak and service. The third for an MOT My car has never felt better.

Visited In

Nov 2014

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very helpful, trustworthy and cost conscious."

By Anonymous, 11 May 2014

Read More

My Porsche had a blow out on the local Surrey roads and they took in the car out of hours in order for it to be worked on. Cheapest tyres I have found in the county! At the same time they spotted a fault that hadn't been picked up by local Porsche specialists - even though I had highlighted a potential concern to the Porsche people it was Leatherhead who found the source. Then took in the family Volvo XC90 for a service - accompllshed same day and very straightforwardly with a courtesy car (spotless) provided free of charge. The reception team are super helpful (both Dave & Lisa) and the mechanics are keen for you to take a look over their diagnosis to check everything is only done as required. Best garage experience (including main agents) in over 10 years in the county!

Visited In

May 2014

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good honest flexible friendly garage"

By bigmds, 10 May 2014

Read More

We service both our cars here, a Saab 93 and a porsche 996. The LMC offer plenty of good advise, have excellent facilities and test tools and have a friendly helpful staff. They also have free coffee when your waiting... The standard of the work is excellent and rates are very reasonable considering the expertise they have. Mark

Visited In

May 2014

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional, well equipped, honest and sensibly priced"

By pluff, 23 April 2014

Read More

My family have been using the Leatherhead Motor Company since roughly when they began, and without any problem at all. I have seen how well equipped the garage is, from the mechanical and the computer/software perspectives (vital), and how well trained the staff are. I compared their tyre prices with a well known outlet; they quoted some £60 below them, fora set of 4 for my BMW 316. Alsothey have a free recovery service and offer courtesy cars. This is a family company, carefully built up over years, backed by knowledgeable staff, owned and run by a family who clearly know what they are doing. Without going OTT there is little to say, but I will contine to use them.

Visited In

Apr 2014

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Dishonest"

By Anonymous, 31 January 2014

Read More

This was the second time I had used this garage. Perhaps I should have learnt from my first visit when a satnav went missing (couldn't prove it happened at the garage as I had driven home before I noticed it was missing). I telephoned the garage who denied any responsibility. On the second occasion the car was failed on a headlamp washer as they said there was a substantial leak in the system. It hadn't been a problem until we had visited the garage and I felt we would have noticed if the system was emptying quickly. Also we were given a quote for some work which more than doubled when we went to pick up the car. I won't be making that mistake again and suggest you don't.

Visited In

Oct 2013

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly and get the job done, have been using them for a few years."

By Anonymous, 26 October 2013

Read More

A very busy garage who always fit you in, kindly collected my car from the school and MOTed it as well as investigating the problem. Have been having MOTs done here for years and have no complaints. Also fixed an air filter sensor for me once and the problem reoccurred a year later, they fixed again free of charge as they felt they had been supplied a faulty part when previously fixed. Very honest, and was very grateful. Can't recommend enough.

Visited In

Oct 2013

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant, could not fault them...."

By steve1975, 14 July 2012

Read More

I broke down just outside Leatherhead only to discover that my RAC membership had run out. I was reccommended this garage by the chap in the petrol station. I userally use the main dealer to work on my car. Anyway, I called them up and they said they would recover my vehicle for free! Wow! but where is the catch I said. "There is no charge if the work is carried out by ourselves " she said. Fair enough. I waited only 15 minutes to be greeted by Bob in a brand new lorry who explains he was the owner of the business. Upon my arrival I could not believe the operation, they do everthing from tyres, to tunning they even have an ex Porche & Ferarri mechanic. As it was it was a saturday afternoon and the could not get the part needed to fix my car. "No problem said Bob" have one of our Free courtesy cars. Well, the car was better then the one being repaired. I came back the following Monday and my car had been fixed. The total bill came to £75! you cant argue with that. I have been back to this garage since with the wifes car. Its nice to get your car repaired where your not going to be ripped off. I have recomended this garage to all my friends and they too have been impresed.

Visited In

Jul 2012

Visited For

MOT, Servicing, Repairs, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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