John Austin, Colchester
Ranked #85 of 179 in Essex
Services: MOT, Servicing, Tyres, Exhausts
Unit 4. Prince of Wales Industrial Estate London Road Marks Tey
Call 01206 211483
"diabolical service by cheapest of parts charge top rate for rubbish"
By dtl, 27 June 2013
i hace used this garage from when jon austin owned it but since he sold it it has slowly gone down hill now i would not let them fix a bicycle i have had nothing but very bad service my audi was fixed there got it home dumped all its oil on my drive they used real cheap gasket which i asked for genuine parts i let that go puit it to a mistake, then i had a service on me audi after the service light came up and they sent me a letter say ing its service was due so i had them service it, paid the bill etc when i got home i checked the bill against the previous service bill from them and realised that they had charged me for another diseal filter which was done on the previous service 7000 miles ago then worst of all i had and paid for the long life service before which is every 2 years but they set the the computer for a 1 year service and sent me a letter after a year went back and got my money back as i had paid for a service and partys i didnt need.they also was servicing my van but i have bad news on that front aswell two major parts they installed failed clutch cylinder lasted 3 days van off road again now the drive shafrt they fitted 16months ago failed totally and has now knackered my gearbox nothing but rows with them over this and it may end up in court you have been warned they are cheating people
Visited InJun 2013
Quality of Service
Value for Money
"Knowledgeable, trustworthy and good value specialist for VW, Audi & Skoda"
By enus, 25 April 2013
Took our 2002 Golf GT in for a service and MOT. Good quality workmanship and advice given on future maintenance and care of the car. Courtesy car provided. Competitive price. Will definitely be using in the future and can well recommend to others.