used cars of bristol

I took my 2006 S Type to this company to diagnose a "Restricted Performance" fault, it turned out to be one of the EGR Valves, this was replaced, I also asked them to investigate a heater problem which they diagnosed as the Bosch control valve. I was quoted for a replacement "Used" part as the original from Jaguar was so expensive, not realising that this could be obtained anywhere, I told them to go ahead, I was charged more than a brand new one. They changed the EGR Valve which has since failed, in replacing this with a new one, my current garage told me that the valve fitted was a cheap copy, had no gaskets fitted, one of the mounting bolts was missing and one was rounded off and had to be removed with Mole Grips. I had a problem with the brakes at low speed, Jags of Bristol failed miserably to diagnose that the Servo had a small split that could not hold pressure at low engine revs. It took me a little while and a lot of money to realise that they were not to be trusted with my car, fortunately I have now found a reliable, honest and reasonably priced garage that I trust with my car, my experience with Jags of Bristol was at best dreadful and at worst expensive and horrendous, I would have given them a negative rating if I could, but one star is the lowest, touch and barge pole come to mind.

My S-Type battery had gone flat last weekend, which meant my radio needed to be recoded as I couldn't find the darn thing anywhere. The gents were on the job while I waited and made a record of the number for me incase it happens again. Very happy customer. Rose :)

I have posted on Jaguar forum and will post again on here: Hi guys, I'm new to the whole forum thing so bare with me! But I just wanted to report the excellent level of service I received at Jags of Bristol the week just gone. My beloved XKR had a constant knocking at the rear, and my suspicions of the rear shocks having had their day were confirmed by a very polite mechanic named John, in no time at all. They gave me a choice of parts and costs which I compared with dealerships and other garages, although they were still considerably cheaper, and managed to source and fit the parts all within a matter of hours and I was on my way, having been supplied with a courtesy car to use for work for the day. Just as I was on my way out, I remembered when I went for my keys that the fob blipper (or whatever it's called!) had stopped working some time ago, I turned around with them in my hands only to be told they had already cleaned it out and got it working again! Makes a change to have a garage do something complimentary with a smile and a sense of humour. I will certainly be back for my next service or if I have any other problems. Mr Harper