Johnsons SEAT Preston

Ranked #28 of 174 in Lancashire

Services: MOT, Servicing

Admiral Way Ashton-on-Ribble

PRESTON

Lancashire

PR2 2JW

Call 01772 333030

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"Paradigm shift in how I view main dealer vehicle servicing and repair."

By Anonymous, 16 February 2023

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Took car in to rectify a botched timing belt replacement (on 1.2TSI engine) carried out by another local independent garage. They carried out the work expertly and my car has been running like a charm ever since. Another fault developed a couple of weeks after which turned out to be unrelated to the work they carried out, however they went above and beyond and fixed the unrelated fault free of charge. Their prices are actually very competitive compared to independent garages, and their product knowledge and access to specialist tooling is obviously far superior. My experience with Johnsons Seat Preston has actually caused a paradigm shift in my thinking concerning the stigma surrounding main dealer pricing, and whereas I would previously have discounted taking my car to a main dealer for service and repair without thinking, I am now inclined to take my car there over independent garages. Fantastic customer service - mechanics/technicians and service managers knew precisely what they were doing, were very open about what was being carried out, and were very happy to answer specific technical questions/explain the specific setup on my vehicle. I cannot speak highly enough of them. Thanks.

Visited With

My vehicle

Visited In

Feb 2023

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Extremely competent, very open - happy to discuss/explain specific technical detail concerning my vehicle setup.

Bad Points

It's located 5 miles from where I live - wish it were closer.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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