Chorley Autovolk, Chorley

Ranked #1 of 174 in Lancashire

Services: MOT, Servicing, Gearboxes, Tyres, Exhausts, Brakes, Clutches

 

Chorley Autovolk based in Lancashire and established in 1993 has enjoyed a well established reputation as the place to go for the servicing and maintenance of your car - German cars being the speciality at this garage. Whilst specialising in Mercedes, Audi, Volkswagen, BMW, Seat, Skoda, Smart Cars and Minis however their in house highly trained staff can work on most other types of vehicles also. They’re able to undertake all work required in order to prepare your vehicle for MOT as well as arranging the MOT itself. All enquiries no matter the size of the job receives Chorley Autovolk’s prompt attention. Their priority is to get you and your vehicle back on the road as soon as it is safe to do so.

Chorley Auto Volk Unit 5 Cowling Brow Industrial Estate Cowling Brow

Chorley

Lancashire

PR6 0QF

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MOT

Service

Repairs

Reviews

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Recommended

"Best garage around"

By Anonymous, 14 December 2018

Read More

Would not use any where else great set of lads

Visited With

Other

Visited In

Dec 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Not Good!!!!!!!"

By Brian Gough, 7 December 2018

Read More

Avoid the cheap initial quote, they will make sure your car has to have a few things changed to pass to cash in. Servicing is expensive and I didn't want half of the stuff doing. My Merc is half new after being here.

Visited In

Jun 2018

Visited For

MOT, Servicing

Additional Services

Courtesy car

Bad Points

Suspect MOT extras behaviour

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excelent Friendly service from a Family Garage"

By Anonymous, 27 November 2018

Read More

I got a brake pad warning and I asked them to get me a set of pads and discs ( in case they needed doing) for all wheels. I took the car in and they changed the front pads and discs. I was told the rear were ok. Some places would have changed them all just for the work. Very friendly people. I always take my car there as they do an excelent job for a good price.

Visited With

My vehicle

Visited In

Oct 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

The service and the cost.

Bad Points

The Tea was a bit strong for me.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic service and work of the highest quality "

By Tom Riley, 27 November 2018

Read More

I’ve been bringing my vehicles to Chorley Autovolk for over 8 years and the customer service and quality of work done has been exemplary throughout. The staff go above and beyond to help make the visit as covenient as possible and they’ve saved me thousands in both servicing and repairs’ costs over the years. Service aside, their level of expertise in a wide variety of areas makes it a superior choice to any main dealership, despite the vehicle being relatively new. Five stars!

Visited With

My vehicle

Visited In

Nov 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"expensive, work was ok"

By Anonymous, 23 November 2018

Read More

this place seemed decent at first but once they had the car they were a bit dodgy. they know how to make the most money from my car

Visited In

Nov 2018

Cost

£500-£1000

Visited For

Servicing, Repairs

Additional Services

Itemised invoice

Bad Points

they never ring u

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Expensive, poor fault finding, throw your keys at you on collection"

By Anonymous, 22 November 2018

Read More

I had the car in at this garage twice, they failed to correctly locate a fault and ended up charging £200 for an attempt at fixing it. On another occasion they did additional works without verifying this would be ok first. When I collected the car, the key was thrown across the floor at me by one of the mechanics that was underneath a van.

Visited In

Jun 2018

Cost

£1000 plus

Duration

1-3 days

Visited For

MOT, Servicing, Repairs

Additional Services

Courtesy car

Good Points

Courtesy car

Bad Points

They don't have the best attitude towards the customer

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Great family run garage."

By Joe Parry, 12 August 2018

Read More

I have taken my car/van to Chorley Autovolk for years. I first experienced Autovolk after taking my Audi A3 to the dealership where they found “£2000+” worth of repairs following a service. I rang Autovolk who told me I didn’t need half of the dealerships diagnosis and got my car back up and running for just £600! Since then I have taken my car/van there for everything. Fast, friendly service and always feel I get value for money. Fully recommend this garage.

Visited With

My vehicle

Visited In

Aug 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Great customer service, Courtesy car

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fast and Friendly and VERY competitive prices"

By Anonymous, 19 July 2018

Read More

Been going for years with various Golfs and will be back with our new one when it needs a service. Wouldn't go anywhere else!!

Visited With

My vehicle

Visited In

Dec 2017

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Lovely people and nice little courtesy cars

Bad Points

Nothing.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"No-frills performance."

By Anonymous, 11 July 2018

Read More

My third occasion for using Autovolk Chorley was simply to have an MOT test on my [ none-German ] car. Whilst they don't open at weekends, I dropped off my vehicle after work and collected a courtesy car. The following day, we swapped back. Forty quid all-in. Unlike some garages, Autovolk Chorley do not charge for courtesy cars; as 'payment in kind' I just made sure it had more fuel in on return than when I picked it up. Having heard nothing at work I phoned in the afternoon - my car had passed with no advisories. It's just so simple with Autovolk; there was no need to contact me, so no-one did. This is in the midst of two weeks arranging an extended test drive with a main dealership, only to arrive on the morning in question to be told the demonstrator had been lent out. The superb no nonsense service at Autovolk Chorley is almost surreal by comparison.

Visited With

My vehicle

Visited In

Jul 2018

Cost

Up to £100

Duration

1-3 days

Visited For

MOT

Additional Services

Courtesy car

Good Points

Autovolk Chorley are so easy to deal with; everything is so straightforward it's slightly bewildering.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Highly skilled family run garage."

By Timothy James, 12 June 2018

Read More

After three members of our family having cars serviced, MOT's and repairs carried out over the last few years I can honestly say we have never had to question any work completed. The staff are friendly and always willing to give sound advice. They work hard to produce excellent results. One one occasion the owner stayed late to wait for a recovery truck to deliver my car after a breakdown.

Visited With

Family member's vehicle

Visited In

Jun 2018

Cost

£100-£500

Duration

1-3 days

Visited For

MOT, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

The staff always give a honest appraisal of work needed. This has always been carried out to the highest standard.

Bad Points

Parking can be a little tight.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent"

By Anonymous, 5 June 2018

Read More

Interim service and oil and filter change plus aircon service and brake fluid change carried out on my 2-year old A3. Work carried out to a high standard and at a far more reasonable price that I was quoted from the main Audi dealer in Preston. Highly recommended.

Visited With

My vehicle

Visited In

Jun 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Work explained, Great customer service, Courtesy car

Good Points

Friendly people, excellent service

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"An excellent garage, all around faultless!!!!"

By Anonymous, 14 May 2018

Read More

Excellent all around service, very helpful staff and very fiendly also

Visited With

My vehicle

Visited In

May 2018

Cost

Up to £100

Duration

1-3 days

Visited For

MOT, Repairs, Performance Tuning

Additional Services

Work explained

Good Points

The staff are friendly and do everything they can to help you and they couldn't have given me a fairer price !

Bad Points

There is nothing bad to say about this garage at all

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent, Reliable, Professional and Friendly!"

By Anonymous, 23 April 2018

Read More

I have been a customer of Auto-volk for the past 18 years and they maintain and repair my wife's and my BMWs. They have solved every problem that has arisen to my total satisfaction - and as an engineer myself I'm a fairly well informed. Can't recommend them highly enough!

Visited With

Partner's vehicle

Visited In

Apr 2018

Cost

£100-£500

Duration

5-9 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

1.Timely assessment and repair. 2.Car returned as good as new. 3.Reasonable prices.

Bad Points

Nothing at all.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great friendly service. Honest and professional "

By Anonymous, 4 April 2018

Read More

I’ve been a regular customer here for many years, and always receive good advice, I am always offered a no obligation quote and when the work is undertaken I never receive a nasty shock, unlike many garages. The service is very friendly and I have always had excellent service and value for money.

Visited With

My vehicle

Visited In

Apr 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Personal service. Jess in the office is amazing

Bad Points

No issues at all

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic "

By Jordan Magill, 3 April 2018

Read More

I’ve been coming here for years, staff are all nice and I’ve never had any issues at all with the work.

Visited With

My vehicle

Visited In

Apr 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Itemised invoice, Great customer service, Courtesy car

Good Points

Really good service

Bad Points

Friendly staff

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Exellent"

By Anonymous, 1 April 2018

Read More

I have been using Autovolk for years. They have done such a good job for me that, apart for one disastrous visit to an Audi main dealer, I wouldn't want to go anywhere else.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

The people are so friendly and helpful

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very knowledgeable and efficient"

By Anonymous, 21 March 2018

Read More

Had tyres fitted through a scheme , Blackcircles. Tyres were ordered and paid for on the internet, they were delivered to Chorley Auto Volk and we were given a time and date to take our van there. On arrival the staff were friendly and helpful. I was asked to wait in reception while the van had the tyres fitted to my specification. No issue with the Blackcircles scheme or paperwork. Would definitely recommend Chorley Auto Volk to anyone who has a VW .

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

New tyres fitted

Additional Services

Great customer service, Online booking

Good Points

The friendly and genuinely professional staff

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent "

By Anonymous, 20 March 2018

Read More

Have Been using Autovolk for over 2 years, its family run and there knowledge of Germany cars is phenomenal, especially Fred. Always friendly and nothing to much trouble. Prices are very competitive and they now do MOTs. Job sorted.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Knowledgable, family run

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent, friendly and efficient service by all working at Autovolk."

By Anonymous, 16 March 2018

Read More

This is the only garage that I would use for repairs, servicing, MOT's etc. I always get a warm welcome and I know that they go 'the extra mile' to ensure that any vehicle repairs or servicing problems are sorted out quickly and efficiently. I have total confidence in them.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Able to sort the problem out immediately. Went out of their way to book me in quickly.

Bad Points

N/A

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service very high standards"

By Anonymous, 14 March 2018

Read More

Family garage who will always do a top job you can be assured that all work is done with efficiency and nothing missed. You can be sure of an excellent job would highly recommend this garage.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Given a courtesy car and I very pleased with the satisfaction of the work

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent friendly garage always willing to help resolve a problem with sensible prices"

By Peter Willmott, 8 March 2018

Read More

I have used Auto Volks for the past 8 years to service and repair a number of different family vehicles of various makes. Each time they have diligently worked to undertake and complete the work to my complete satisfaction. Should a quote be required they are happy to establish the parts required and the costs including labour to complete the work. The garage offers their services for all vehicles not just Volkswagen and have looked after Ford, Fiat, Audi, BMW and Range Rover on my behalf. I am pleased to therefore give them a good garage review as I am always confident when they look after my cars that I will be satisfied with the work.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Their attitude to understand what is needed and complete it to the satisfaction of the customer.

Bad Points

Nothing that I can think of!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"First class service and very customer orientated, with charges a third of what I would expect to pay at Mercedes"

By billyt777, 1 March 2018

Read More

Fred and the team are really good at making you feel welcome and looking after your motor. I honestly can say I would not trust anyone else to look after my ageing Merc and can thoroughly recommend them.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Tyr check and purchase and Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Family run, so it's in everybody's interest to take good care of you - and they certainly do that! They also do a great job and have serviced my C200 for 4 years, for which I am extremely grateful bec

Bad Points

Can't fault it in any way - I rate it very highly after years of being robbed by Main Dealers.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Went the extra mile"

By Stuart Darbyshire, 14 February 2018

Read More

Car went in for service and mot yesterday and I needed it back at a certain time. They pulled out all the stops to get the parts etc and made sure I had it back in time. Really friendly and kept me updated with progress. Can't fault them

Visited In

Feb 2018

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Cannot recommend Autovolk enough"

By Anonymous, 20 January 2018

Read More

Major repair to my car. They did not know me and treated me like a well known customer. The repair was awkward and took longer than planned, they were closing over the Xmas period so iwas provided with a courtesy car. Nothing was too much trouble. Highly recommended.

Visited In

Jan 2018

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Genuine customer care from a sincere team."

By Anonymous, 8 December 2017

Read More

Further to my experience replacing a DRL bulb, I was pleased to see Chorley Autovolk is an agent for blackcircles.com Although my appointment was scheduled for 11:30, at my request four Goodyear Vector 4Season Gen2 tyres were fitted by 10:15. I was in and out within half an hour. Nicola provided a coffee (in a proper mug) and Fred the banter (in between calls). Whilst I did see a computer in the office, the only jobs that came in during my visit were dutifully recorded in a big paper diary. Still no rubber plants or fish tanks – just a traditional family business that looks after its customers and their cars.

Visited In

Dec 2017

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Friendly staff, reasonable pricing"

By Samantha MacRae, 24 November 2017

Read More

Took my car for a service a few weeks ago, staff were friendly & car was service to a high standard. Had to go back yesterday due to a power steering fault. Wasn't booked in & the garage accommodated me on the day and fixed my car. They do everything to a high standard and are very reasonably priced. I am going back in a couple of weeks to get my MOT done there too. For as long as I own my VW I will be returning!

Visited In

Nov 2017

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"The best German vehicle specialist by far. Beats all the official German vehicle service centres for miles around."

By Jack Crabtree, 16 October 2017

Read More

Fred, Sean ,Jessica and the Team have scored 100% again with my wife's Merc SLK 250 as they have with my own Merc ML300 . They are all very efficient, friendly, and competent. It would cost twice as much to abtain the same quality from any other specialist. Highly recommended.

Visited In

Oct 2017

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"An excellent service from approachable and knowledgable staff."

By Anonymous, 11 September 2017

Read More

Don't mistake informality for amateurism - no polished reception here, but plenty know-how. My debut visit to Autovolk was simply for a DRL bulb. Despite my car not being of a German brand, the job was completed within minutes by Dave who came across as sincere and clearly knows the industry well (inluding main dealership scams). As it was 'only a standard bulb', Dave wouldn't even let me pay! (franchised dealer wanted £20.68). Needless to say, I shall return for other work in future and pay happily. I do not begrudge parting with money for a job well done by honest people.

Visited In

Sep 2017

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Autovolk are honest,reliable and can be trusted to deliver what they promise."

By Martin Wyeth, 4 August 2017

Read More

I have used Autovolk in Chorley for over 15 years. They have worked on my Audi's, my wife's Golf and more recently my daughter's Polo. I am a bit of a petrol head and ran a V8 Audi S4. I wouldn't have anyone but Autovolk under the bonnet. Fred and Sean and the lads have always given me accurate estimates and, if anything unforeseen came up, phoned me before going ahead with any extra work. In addition they have a fleet of new VW courtesy cars for the use of customers. I have had no hesitation in the past recommending this garage to my friends and would do so in the future. I now have to find a similar level of service in the north of Scotland where I will be moving in a few weeks. This will be no easy task. I emphasise I have absolutely no connection with this business except as a (very) satisfied customer.

Visited In

Aug 2017

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"The best service you'll ever have, anywhere. Family run, friendly, and highly skilled."

By steve ronfell, 4 August 2017

Read More

I have used Autovolk for 10 years, to keep my E-Class Chauffeur vehicles running smoothly.Because of my high mileage, I'm usually there 5 or 6 times a year. It's always a pleasure to visit,and no nasty suprises when I pay the bill! I genuinely feel that their knowledge and expertise exceeds any Mercedes Benz main dealer, and they will always fit you in if you have something go wrong! Most dealers would give you an appointment within 10 days!! My last 2 cars have done 270k miles and 265k miles, with all service work , including tyre fitting,carried out by the team at Autovolk.I would never have anyone else service my vehicles.

Visited In

Aug 2017

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"FANTASTIC"

By Joe Hook, 28 July 2017

Read More

Been here many times. Prices are brill, staff are extremely friendly and go the extra mile! good to see a friendly family run business! Can't recommend enough!

Visited In

Jul 2017

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Reasonable prices and good quality"

By Cupcakequeen, 6 August 2015

Read More

Really friendly place and the repairs were great and reasonable prices for German car specialist. Cheaper than brand name garages. Great service. Local. Free courtesy car (nice one too).

Visited In

May 2015

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant Family Run Garage"

By Sarah.G, 6 August 2015

Read More

I visited this garage this year for the first time and will most definitely be returning. Staff were knowledgeable and polite and was made to feel welcome. They even offered me a courtesy car which was lovely and was free of charge. The job was done quickly, to a high standard and very reasonably priced. Thanks Chorley Auto Volk!

Visited In

Jul 2015

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic family run garage"

By Natalie123, 2 August 2015

Read More

I have been using this garage for years and I can not say anything other than great things. The staff are very friendly and always price up before doing any work. It's great to support a local family business too. Faceless corporations tend not to care as much if you return for business whereas local small businesses rely on this so you know that they will treat you right.

Visited In

Aug 2015

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest Family Garage"

By Mailman, 5 November 2013

Read More

Looked for a German specialist as mail dealer prices for disc and pad changes are worse the divorce lawyer fees. Recommended by a friend, so gave them try, first off only front discs and pads need replacing as opposed to main dealers quote that both front and rear needed replacing. Work carried out quickly and using approved parts. No heavy sales push, there're happy to do what you want Also, fixed a bulb at no extra cost - No complaints

Visited In

Nov 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Top service, knowledgeable staff always ready to help. "

By Duncan112, 14 November 2012

Read More

I have used this garage for about 6 years now, as its name suggests it specialises in VWs and other German marques. Fred, the proprietor is always ready to help and advise and has ALWAYS sorted me out either the same day or early the next day.

Visited In

Nov 2012

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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